---
description: Review of Airdocs Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Airdocs | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Airdocs](/software/441393/airdocs)

# Airdocs

Canonical: https://www.softwareadvice.com.au/software/441393/airdocs

> Airdocs: Revolutionising Customer Communication Management

Overview
Airdocs is a global subscription cloud-based Customer Correspondence Management (CCM) platform designed to streamline and enhance business communications. This powerful tool enables businesses to deliver personalised, targeted communications across multiple channels without the need for costly on-site software or hardware. As a fully integrated solution, Airdocs offers seamless customer engagement, heightened compliance and advanced analytic capabilities, making it an ideal choice for your business looking to improve your communication strategies.

Key Features
1.	Cloud-based efficiency: No need for on-site licensed software or hardware. Airdocs operates in the cloud, providing a cost-effective, scalable solution for businesses of all sizes.
2.	Multi-channel delivery: Deliver communications via your customers' preferred channels, including email, messaging, print, video, and electronic signatures. Airdocs ensures that your message reaches your audience wherever they are.
3.	Personalisation and relevance: Create highly personalised, relevant, and targeted communications that resonate with your audience. Airdocs's powerful composition tools enables the creation of dynamic content tailored to individual customer needs.
4.	Integration with existing systems: Airdocs integrates seamlessly with core business systems such as ERP, CRM, and data warehouses. The platform supports flexible APIs, client applications and a fully managed gateway application for effortless data integration and management.
5.	Enhanced security and compliance: Airdocs prioritises data security and privacy, adhering to stringent industry standards including ISO 27000 and the Australian Government's Information Security Manual. The platform offers end-to-end encryption, secure data storage, and robust access controls to protect sensitive information.
6.	Cost efficiency: By eliminating the need for physical infrastructure and offering a pay-as-you-use SaaS model, Airdocs helps businesses reduce operational costs while maintaining high levels of service and functionality.
7.	Advanced analytics and reporting: Gain insights into your communication efforts with Airdocs's advanced tracking and reporting features. Monitor delivery status, engagement metrics, and compliance in real-time to optimise your communication strategy.

Ideal Users
Airdocs is designed for businesses of all sizes looking to enhance their customer communication strategies. Ideal users include:
•	Operations managers: Streamline communication processes and reduce costs with automated, efficient delivery systems.
•	Marketing teams: Create and deliver targeted marketing campaigns with personalised content that engages customers and drives conversions.
•	Customer support: Ensure timely and accurate communication with customers, improving satisfaction and loyalty.
•	IT departments: Benefit from a secure, cloud-based platform that integrates seamlessly with existing systems and reduces infrastructure overhead.

Product Support
Airdocs offers comprehensive support to ensure successful implementation and operation. Our dedicated support team is available to assist with setup, integration, and ongoing maintenance. We also provide extensive documentation, tutorials, and training resources to help users get the most out of the platform.

Contact Us
Join the growing number of businesses worldwide that trust Airdocs for their customer correspondence management needs. It's so simple with Airdocs, the clever correspondence platform
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Airdocs

## Commercial Context

- **Starting Price**: $3,000.00
- **Pricing model**: Usage Based
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand, South Africa, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- Batch Communications
- CRM
- Collaboration Tools
- Communication Management
- Compliance Management
- Customer Experience Management
- Customisable Branding
- Customizable Templates
- Dashboard
- Interaction Tracking
- Interactive Content
- Multi-Channel Communication
- On-Demand Communications
- Personalization

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software)

## Alternatives

1. [Viber](https://www.softwareadvice.com.au/software/146449/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.softwareadvice.com.au/software/306855/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24046 reviews)
4. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews)
5. [Wati](https://www.softwareadvice.com.au/software/430256/wati) — 4.6/5 (202 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/441393/airdocs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-communications-mngt/airdocs-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/441393/airdocs> |
| en-GB | <https://www.softwareadvice.co.uk/software/441393/airdocs> |
| en-IE | <https://www.softwareadvice.ie/software/441393/airdocs> |
| en-NZ | <https://www.softwareadvice.co.nz/software/441393/airdocs> |

-----

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