--- description: Review of HelmBot Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HelmBot | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Pilates Studio Software](/directory/4185/pilates-studio/software) > [HelmBot](/software/444420/helmbot) # HelmBot Canonical: https://www.softwareadvice.com.au/software/444420/helmbot Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/444420/helmbot?page=2) > HelmBot is a cloud-based solution designed to help small to midsize businesses manage various administrative operations, such as appointment scheduling, project management, marketing automation, inventory tracking and more on a centralized platform. Professionals can use the booking calendar to view upcoming appointments, apply discount codes based on customers' membership status and manage waitlist entries. Key features of HelmBot include recurring billing, role-based access, point-of-sale (POS), staff scheduling, customizable reporting and waiver management. It allows supervisors to create recurring tasks, assign them to multiple employees and alert staff members about relevant project updates via texts. Additionally, service centers can notify clients about cancelled appointments, send private messages to multiple recipients and enable employees to add comments under tasks, facilitating collaboration across the organization. HelmBot offers integration with various third-party applications, such as Google Analytics, Facebook and Mailchimp. Pricing is available on monthly subscriptions and support is extended via email. > > Verdict: Rated **4.9/5** by 69 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 69 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: HelmBot - **Location**: Portland, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 95.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: HelmBot offers a free trial, after which the software is available from $95 - 275 per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - Appointment Management - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Class Scheduling - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer Accounts ## Integrations (3 total) - Google Analytics 360 - Mailchimp - Meta for Business ## Support Options - Email/Help Desk - Chat ## Category - [Pilates Studio Software](https://www.softwareadvice.com.au/directory/4185/pilates-studio/software) ## Related Categories - [Yoga Studio Software](https://www.softwareadvice.com.au/directory/4544/yoga-studio/software) - [Pilates Studio Software](https://www.softwareadvice.com.au/directory/4185/pilates-studio/software) - [Appointment Scheduling Software](https://www.softwareadvice.com.au/directory/4731/appointment-scheduling/software) - [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software) - [Retail Accounting Software](https://www.softwareadvice.com.au/directory/31/accounting-software/software) ## Alternatives 1. [Mangomint](https://www.softwareadvice.com.au/software/352584/mangomint) — 4.9/5 (311 reviews) 2. [ZENOTI](https://www.softwareadvice.com.au/software/346187/zenoti) — 4.4/5 (1259 reviews) 3. [Meevo](https://www.softwareadvice.com.au/software/354911/meevo-2) — 4.4/5 (276 reviews) 4. [Vagaro](https://www.softwareadvice.com.au/software/88220/vagaro) — 4.7/5 (3634 reviews) 5. [DaySmart Salon](https://www.softwareadvice.com.au/software/152899/DaySmart-Salon) — 4.4/5 (407 reviews) ## Reviews ### "Save Time, Money, and Headaches" — 5.0/5 > **Brad** | *26 September 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: My background is in electronic health record software for cancer clinics and integration with existing hospital systems so I have seen dozens of products over the years. All come with pros and cons for their specific niche market. From the business side of things they often require staff to touch 2-3 pieces of software on any given day leading to training issues, upgrade testing bottlenecks and worst of all inconsistency of care for patients/clients. The fact that Helmbot contains all the features you could want to run your clinic, health / wellness centre, without a bunch of one-off features built for specific customers is refreshing. All the features integrate together to give it its power. A robust appointment scheduler that is integrated into an online portal for customers to self-schedule, an instant messaging tool for internal communications, ample notepads to keep detailed accounts of every interaction, a POS, customer appointment notifications, inventory and order tracking, staff shift scheduling, a group logbook, resource management, task generators to make sure everything is done on time, and so much more. Upgrades are also seamless as the software is all cloud based and updates are rolled out regularly. Even contacting and communicating with customer support is built right into the platform. The time savings on training staff on 1 system instead of 3 or 4 is worth the price of admission alone. > > **Cons**: Integration with third-party apps or other CRM or EHRs is limited however the team is constantly assessing and adding new features as demand dictates. > > It is my one-stop shop and has led to great efficiencies with our wellness centre. I can't recommend Helmbot and the team around it enough. ----- ### "Powerful, Flexible, Best-in-Class Scheduling (And So Much More) Platform" — 5.0/5 > **Matt** | *6 May 2024* | Alternative Medicine | Recommendation rating: 9.0/10 > > **Pros**: Well-designed, terrific UX for both staff and customers, including mobile-optimized. Reporting is great. Customer Support is fantastic in terms of both accessibility (always get a very fast response without needing to wait on hold) and receptiveness to ideas to improve (and actually implementing them) > > **Cons**: Cost - by far the most expensive platform compared to competitors, particularly for larger facilities since they bill on a per-room (per-service) basis. Would like to have more robustness in terms of ability to customize certain aspects, but is a slight con since you are able to control/modify the vast majority. > > Extremely positive, we actually wish we would've switched over earlier\! The only thing that stopped us was the cost, since our facilities are large and the billing is per-room on the calendar, and thus the cost was more than double the next-most-expensive competitor. ----- ### "Best software\!" — 5.0/5 > **Taylor** | *6 May 2024* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: Everything\! It’s so user friendly and easy to learn and use and the customer service is top notch. > > **Cons**: Can’t think of a single thing\! It literally is the best ----- ### "Best customer support hands down\!" — 4.0/5 > **Devon** | *13 August 2020* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The booking of appointments is very easy to navigate and setup. I love how customer support is available to answer your questions at all times. Responds within 20 minutes typically. The software is very interactive through each page. There are a lot of links to click that make navigating to all different areas very easy. The customization of how services, packages, and memberships are used is also incredible. The auto renewal of memberships and the auto emails going out has been a huge help in our business. Integration over to Helm was pretty seamless. We did not import previous customer appointments which made the transition quicker but lack the previous history. The option was there for us to import that, but we declined it. > > **Cons**: The biggest thing we don't like about Helm is the Mobile side. I think this has lots of room to grow. It does work and you can navigate through the whole system via mobile, which is great for the back end but the customer experience on the mobile can be improved. I mentioned above that I like the many different links within every page, but what I don't like about this is that they are kind of hidden and have to be found. This is more of a time / experience of software. The more we use it the more we find and remember. The ability to use more then just one payment option would be nice, (I know this is a work in progress). The system does send out auto emails, but being able to customize them more would be a great addition. We held back from using Helm for a while because of the poor mobile experience, but the pros to the software started to out weigh the negatives which is when we decided to make the switch. > > Overall, using Helm has helped our business grow because it has saved us time by performing our membership renews automatically and sending out auto emails for followup etc. We now have the ability to sell gift cards and float packages online also which has been a huge boost. Prior we would have to do this over phone, email, or in person. ----- ### "Best customer service on the planet" — 5.0/5 > **Hailey** | *13 August 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: This software does prettty much everything. From scheduling appointments, to setting up an online store, internal staff scheduling, recording testing levels, providing customer reports, and being full of any feature you could possibly want—floathelm’s got it covered. The BEST part of this software is the customer support team. Any question, feature idea or problem I encounter is ALWAYS answered, solved or investigated within hours. No long wait times, no hassle, no problem. If something comes up that their team can’t handle, they are proactive in getting the message to the right people who can help solve the problem. Further, they offer over the phone help if ever needed, with no long wait times or frustration. Special shout out to \[SENSITIVE CONTENT HIDDEN\], who have helped me navigate many many many MANY questions or confusions and always offer helpful tips and feedback into how I can use the software to the best of its ability. > > **Cons**: I wish there was an app. An app would make floathelm even better for customers and admins alike. > > Great. I use the helmbot to send gift cards and my employees use it to clock in and out. It’s a useful tool. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/444420/helmbot?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/444420/helmbot) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data