--- description: Review of Less Paper Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Less Paper | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Facility Management Software](/directory/4310/cafm/software) > [Less Paper](/software/44601/less-paper-co) # Less Paper Canonical: https://www.softwareadvice.com.au/software/44601/less-paper-co Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/44601/less-paper-co?page=2) > Less Paper Co. provides configurable cloud-based work order management solutions that help businesses manage scheduling, inventory, vendors, pricing, purchase orders and more. Less Paper Co. enables users to create, dispatch and schedule work orders from their tablets and smartphones. Field agents can complete work order forms, submit them to customers via email and collect payments. Real-time reporting and notification features help service managers track ongoing jobs. Field agents can track customers' addresses on their mobile devices using built-in Google Maps and Google Street view applications. One-tap calling and texting functionalities allow service agents to communicate with the back office and customers directly. Less Paper Co. is available on a monthly subscription basis which includes support via phone, email and online chat. > > Verdict: Rated **4.9/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 30 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Less Paper Co. - **Location**: Port St Lucie, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 120.00 - **Pricing model**: Flat Rate - **Pricing Details**: Less Paper offers 1 pricing plan. Small business: $120/mo for the first user + $12/mo per additional user. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Asset Lifecycle Management - Asset Tracking - Audit Trail - Automated Scheduling - Automatic Backup - Barcode/Ticket Scanning - Barcoding/RFID - Bid Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Facility Management Software](https://www.softwareadvice.com.au/directory/4310/cafm/software) ## Related Categories - [Facility Management Software](https://www.softwareadvice.com.au/directory/4310/cafm/software) - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) - [Appointment Scheduling Software](https://www.softwareadvice.com.au/directory/4731/appointment-scheduling/software) - [Equipment Maintenance Software](https://www.softwareadvice.com.au/directory/405/equipment-maintenance/software) - [Construction Management Software](https://www.softwareadvice.com.au/directory/19/project-management-software/software) ## Alternatives 1. [FieldPulse](https://www.softwareadvice.com.au/software/109782/fieldpulse) — 4.6/5 (412 reviews) 2. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 3. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5060 reviews) 4. [BuildOps](https://www.softwareadvice.com.au/software/426830/buildops) — 4.5/5 (151 reviews) 5. [ServiceTitan](https://www.softwareadvice.com.au/software/155551/servicetitan) — 4.3/5 (325 reviews) ## Reviews ### "It's hard this product in only a few words. These guys are hands down THE BEST." — 5.0/5 > **Doug** | *21 March 2018* | Construction | Recommendation rating: 10.0/10 > > **Pros**: A TRULY customized product built for your specific needs. In the development phase- I had a laundry list of things I wanted to able to do and within a few emails back and forth with Darren we had pretty much addressed all my concerns and they were able to accommodate everything I need. Even on the on-going basis- we discover things we forgot or neglected to consider and within no time at all I get an email telling me they have a solution and when it will be implemented. I looked at many other SAS vendors and all had "one size fit's all" products or required me to buy expensive add on modules to get the software to perform as a I needed. With Less Paper, I was able to specify what I needed, what I didn't and it was all implemented in a timely, professional manner. These guys know what they are doing, they work hard at it and they are always there to answer my questions or help me with my next "do you think we could do this?" moment. I really can't say enough about this product. It's like having a magic wand and being able to create whatever functionality you can dream up. If you are looking for a reasonably priced, CUSTOM product that allows you to make changes and updates as you find the need for them, this is your product. > > **Cons**: Probably the only thing I can say that I don't like is the fact that the screen on a tablet doesn't render the same way it does on a full size computer screen (which is really typical of all mobile applications- not just this one). Sure it would be nice to have the screen look the same on your PC as your foreman's iPad but it's really just a matter of getting used to. > > Increased ability to schedule, provide a visual tool to our field employees that allows them to see where they are working in the near future and also to be able to instantly create a work order for emergencies that pop up. Since one aspect of our business is storm restoration and disaster recovery for private clients. We were challenged recently with (3) severe storms in a 2 week window. While our line crews were out working for public utilities, we were able to log in client info, do damage assessment and provide detailed work orders with pictures to our field crews. Once our crews were released by the investor owned utilities we turned them loose on the private work. The results were the most productive restorations for private clients we ever had. Our General Foremen could see the work schedule and assign crews to specific tasks (such as hauling utility poles, setting poles and stringing cable) by geographic areas. Being able to track materials used and tying them to inventory helps us be ready for the next storm by generating low inventory warnings and also assists us in creating accurate billing documents along with employee time sheet and equipment tracking. This in turn will generate simplified, more accurate billing and ultimately quicker insurance claims for clients which turns into better cash flow for us. One the daily work order side we are using the system to manage a multi-million dollar project for Metro North Railroad that involves a specific work plan for over 120 sites. Each location has been loaded into our system and has a site specific work plan with plans and documents attached. As the locations are scheduled with the Railroad, they are placed on our schedule and instantly give our field crews all the required work plan and safety documents required AND allow us to collect signatures. We plan to add our tailboard safety meetings to the system shortly and have already spoken to the team on how to implement this. ----- ### "Better Than Imagined" — 5.0/5 > **Karen** | *14 August 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I am thrilled with Less Paper's ability to create a software system designed specifically for our small business. Custom is exactly what Less Paper is\! We're a small family run business and had been using the same scheduling software for 20+ years. When we found out it wasn't going to be supported any longer, our search began. The big cookie-cutter scheduling programs offered too much but were lacking in other areas. With Less Paper we were never told "no, can't do that". They figured out a way and made it happen. I appreciated \[sensitive content hidden\] 's professionalism through the whole process - even when things were challenging - he stayed positive and kept pushing through for us. > > **Cons**: Now that we're nearly complete with the process, there isn't anything I'm not happy with. In retrospect, I think we went live with the new software a bit too early. My husband and I were not prepared for how challenging the whole process would be - we had to really think about our procedures and relay them to \[sensitive content hidden\] in an accurate way so the end result would be what we wanted. > > I'll be honest, this was a difficult transition but I'm so glad we chose to go with Less Paper rather than the big "one size fits all" kind of company. This software is better than anything I could have imagined. It's so specific to the details that we wanted/needed/required, and there wasn't anything we asked for that couldn't be done. \[sensitive content hidden\] found a way for every request - specifically - we needed a caller ID integration that very few of the big guys offered unless you went with their VOIP phone systems. \[sensitive content hidden\] found a way to utilize the caller ID we had been using previously and it works perfectly. No need to change VOIP provides. ----- ### "Amazing experience from start to finish. Customer service has been fantastic, communication great." — 4.0/5 > **Jackie** | *30 April 2018* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: It's fully customizable so it can be tailored exactly to the needs of the purchaser and the price point is amazing for custom designed cloud-based software. I love that the company purchasing can use their own language to set up various areas of the system, it integrates with Quickbooks Online seemlessly and has a really simple interface that even the less tech savvy can navigate. > > **Cons**: It was tough to get a feel for the software when there was no demo available. Also, an app would be great but being that it's custom-built that would put costs up. > > Saves a lot of time and helps to streamline core operations. Aids in customer communication. ----- ### "Fantastic Product and Support" — 5.0/5 > **Doyle** | *15 August 2024* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Customization, pricing, support, continued development. Nothing else out there offered full customization at these prices. \[sensitive content hidden\] understands the service and repair industry and had a solution for everything we needed. > > **Cons**: Nothing to list at this point. We were initially concerned about long term stability with Less Paper being a smaller company than many of the large box options out there, but after contacting several referrals we were comfortable moving forward. > > Fantastic\! The Less Paper team is responsive and knowledgeable. If we dreamed it up, they were able to provide it. \[sensitive content hidden\] is very knowledgeable and having originally developed this out of a need for his families business, he genuinely understands what makes this type of system beneficial to similar businesses. We looked at many other options and no one could get close to offering what Less Paper offers. All of the out of the box options offered limited customization at many times the price and the fully customizable options like Less Paper were far out of our budget. ----- ### "Awsome product\!" — 5.0/5 > **Mark** | *18 June 2020* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I have been looking for a long time for a company that will work my company's needs. Most other developers want to question my decisions as a owner or try to talk me out implementing changes in the software that I have asked for because it may be difficult or they just don't want to try. As a owner I love to discuss my decisions and collaborate together as a team and that's what I get with Less Paper. They are on my level when it comes to wanting the software to be a perfect. > > **Cons**: I'm not sure I have any cons since every request I have made from Less Paper has been met with acceptance. > > I would highly recommend Less Paper for your development of software for your needs. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/44601/less-paper-co?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/44601/less-paper-co) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data