--- description: Review of Glew Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Glew | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Data Warehouse Software](/directory/3789/data-warehouse/software) > [Glew](/software/446402/glew) # Glew Canonical: https://www.softwareadvice.com.au/software/446402/glew Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/446402/glew?page=2) > Glew is an e-commerce analytics tool for online retailers, omnichannel merchants, digital agencies, DTC brands, and B2B companies. It provides multi-channel business reports and over 150 integrations. The system offers many insights and visuals, including automated and scheduled reports. This cloud-based tool comes in three versions with free and basic features to enterprise-priced and custom solutions. Glew can produce reports with product carousels and graphs, including revenue by channels, segments, and performance in sales volume, margins, or profits. Glew enables users to assess the success of social media ads based on KPIs, including ad spend, CPC, and CTR. Thanks to integrated analytics, those offering subscription services can also check the MRR and churn rate. This tool displays individual customer profiles on the dashboard, showing indicators like the current status, orders \& returns, and the total spend. > > Verdict: Rated **4.3/5** by 59 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 59 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Glew - **Founded**: 2014 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Glew offers 3 products to fit every size business: Glew Starter (Free)- free forever and best for those just getting started with their business Glew Pro (starts at $79/m) - for those with analytics experience looking to make better decisions with their data Glew Plus (contact us) - for those who need custom reporting built specifically for their business - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Query - Ad hoc Reporting - Alerts/Notifications - Behavior Tracking - Benchmarking - Charting - Customer Segmentation - Customisable Branding - Customizable Reports - Customizable Templates - Dashboard - Dashboard Creation - Data Blending - Data Capture and Transfer - Data Connectors - Data Extraction ## Integrations (55 total) - ActiveCampaign - AdRoll - Adobe Commerce - BigCommerce - Brightpearl - Cin7 Core - Cin7 Omni - Clover - Criteo - Descartes Peoplevox - Dotdigital - Drip - ERPLY - Emma by Marigold - Extensiv Order Management ... and 40 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Data Warehouse Software](https://www.softwareadvice.com.au/directory/3789/data-warehouse/software) ## Related Categories - [Data Warehouse Software](https://www.softwareadvice.com.au/directory/3789/data-warehouse/software) - [Reporting Tools](https://www.softwareadvice.com.au/directory/4284/reporting-tools/software) - [Data Analysis Software](https://www.softwareadvice.com.au/directory/535/data-analysis/software) - [ETL Tools](https://www.softwareadvice.com.au/directory/1252/etl-software/software) - [Business Intelligence (BI) Tools](https://www.softwareadvice.com.au/directory/4336/bi/software) ## Alternatives 1. 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I have found the technical support to be extremely responsive and helpful. ----- ### "Top Notch Customer Service and Product" — 5.0/5 > **Verified Reviewer** | *11 December 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I come from companies who use very sophisticated systems to gather and analyze data and Glew's prebuilt data sets are very useful because they help you to think of ways to analyze you data in areas you may have not thought about before. I love the way it looks and how I am able to with their team customize it based on what our clients needs are. > > **Cons**: We have a unique design that we have worked with the Glew team to put together. They have done everything we have asked of them. > > We have some very specific needs on the enterprise side. The team at Glew is always there for us no matter how big or how small the request. Our needs are unique as we use Glew's analytics for all our clients and the Glew team has become an extension of our company. There have been several calls where their team has provided invaluable insights and expertise that has lead to numerous clients of ours being very satisfied. Working with their team has been a pleasure as they always come prepared and with solutions to our challenges. Highly recommend their service and their team. What ever you need done they find a way to do it. ----- ### "Scam Company With Bait & Switch Approach" — 3.0/5 > **Gary** | *21 February 2020* | E-Learning | Recommendation rating: 0.0/10 > > **Pros**: Didn't do anything we needed it for and what it was promised to do. > > **Cons**: They wanted an additional $4,000-5,0000 to customize our app after setup because it didn't work with the SOFTWARE THAT THEY SAID IT WOULD WORK WITH. > > One of the worst experiences I have ever had with a company. Buyer beware of bait and switch sales tactics with slimy contracts. Initially when looking at this software we were looking for deep analytics for our new subscription service hosted on Paywhirl. We also have a Shopify store for sales. In the sales calls I was very specific and showed all of the software we used. The sales person said our account manager would be able to set everything up because he couldn't show us what we were asking for. He just cared about getting a sale and passing us off to the account manager. After several months of trying to make the software work, they basically said that it doesn't but they "could make it work with another $4,000-$5,000 in custom development. \[SENSITIVE CONTENT HIDDEN\] specifically from Glew was one of the worst people I've ever dealt with. Promised to solve the solution, develop a solution for the issue, and would simply forget to call us back or follow up. So we were left with a piece of expensive software that did NOTHING for what was promised. And they insisted that we would have to continue to pay for the entire year despite the software not serving any function. Why would they want a company who's super unhappy with the products or services and find 0 value in this to continue to be forced to pay for a product or service that provides no value? Another company that over promises and under delivers. I wasn't going to write any review but since I called Amex and stopped all payments . ----- ### "It is a fantastic application with a very very high price point" — 5.0/5 > **Ariel** | *27 January 2021* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I loved all the functionality and the simplicity in set up. There are very few drawbacks to this application in terms of what you get and what you can get. As far as functionality it was a data dream for us as a multi platform retailer. > > **Cons**: The price. The price was so over the top that we just simply could not go for it. The data is worth it and actionable but compared to other products out there it simply was way too high. They don't advertise it publically but to get a good view of everything going on you need to be shelling out at least 2K a month. > > They were very friendly but not up front about pricing which always bothers me. The platform itself is fantastic for people who can afford to pay for it and will use it actively. It is not worth the money if you are not going to sit and analyze all the time. ----- ### "Great all-in-one tool\!" — 5.0/5 > **Leon** | *6 December 2018* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Great tool for a daily snapshot across ecomm channels and easy insights into Facebook ad performance. > > **Cons**: No immediate cons - some metrics lack date sorting, etc. and I think the Shopify integration could go deeper but this is an awesome product. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/446402/glew?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/446402/glew) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data