--- description: Review of ECP Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ECP | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/3950/assisted-living/software) > [ECP](/software/448947/ecp-ehr) # ECP Canonical: https://www.softwareadvice.com.au/software/448947/ecp-ehr Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/448947/ecp-ehr?page=2) > ECP is a cloud-based electronic health records (EHR) solution that assists living and senior care communities of any size. It is suitable for multi-state providers and includes assessments, care charting, alerts, task lists and reports features. ECP is compatible with mobile devices. The solution features electronic medical administration records (eMAR) capabilities that include alerts and reminders for staff regarding patient regimens. Administrators can receive notifications when inventory is low on specific medications and since ECP integrates with most major pharmacy software vendors, the reordering process is automated. ECP can also be used for other care management tasks. It creates and stores patient health assessments, generates care plans, provides electronic charting and assists with state-mandated reports. The solution also features facility management tools, which include modules for scheduling resident activities, customizing employee files, tracking meal delivery, keeping in touch with potential new residents and more. > > Verdict: Rated **4.7/5** by 152 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 152 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Extended Care Professional - **Location**: East Troy, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact ECP for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Admissions Management - Alerts/Escalation - Alerts/Notifications - Appointment Management - Assessment Management - Billing & Invoicing - CNA Tracking - CRM - Calendar Management - Campaign Management - Care Plan Management - Charting - Client Management - Clinical Care - Communication Management ## Integrations (60 total) - Accushield - Aline - Aline - Amazon QuickSight - Axys - Axys - BestRx - Bill - Carefeed - Conduit - DRX - Datascan Pharmacy Software - Direct - Domo - FSI Pharmacy Management System ... and 45 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Assisted Living Software](https://www.softwareadvice.com.au/directory/3950/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.softwareadvice.com.au/directory/3950/assisted-living/software) - [Electronic Medical Records Software](https://www.softwareadvice.com.au/directory/8/electronic-medical-record-software/software) - [Healthcare CRM Software](https://www.softwareadvice.com.au/directory/393/healthcare-crm/software) - [Medical Billing Software](https://www.softwareadvice.com.au/directory/11/medical-billing-software/software) - [Pharmacy Software](https://www.softwareadvice.com.au/directory/88/pharmacy/software) ## Alternatives 1. [Eldermark](https://www.softwareadvice.com.au/software/344899/eldermark) — 4.6/5 (37 reviews) 2. [Senior Living Core Platform](https://www.softwareadvice.com.au/software/112728/senior-living-core-platform) — 4.7/5 (63 reviews) 3. [WellSky Long-Term Care](https://www.softwareadvice.com.au/software/208942/netsolutions) — 4.8/5 (20 reviews) 4. [Curenta Assisted Living Software](https://www.softwareadvice.com.au/software/516473/Assisted-Living-SaaS) (0 reviews) 5. [AL Advantage](https://www.softwareadvice.com.au/software/72903/al-advantage) — 4.3/5 (74 reviews) ## Reviews ### "Excellence in Action: Exceptional People, Exceptional Product" — 5.0/5 > **Charlene** | *26 March 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Our partnership with ECP Healthcare Platform reflects a shared commitment to advancing quality, consistency, and transparency in resident care. Through aligned goals and integrated workflows, ECP enables enhanced care coordination, and real-time visibility into clinical performance—supporting both operational excellence and improved resident outcomes. > > **Cons**: There are no notable areas of concern—ECP is supported by exceptional people and delivers an outstanding product that consistently met my expectations. > > The overall experience has been exemplary—truly reflective of a 5-star partnership. The level of collaboration, responsiveness, and alignment demonstrated throughout has set a high standard for both system implementation and ongoing optimization. From initial rollout through enhancement of current capabilities, the approach has been thoughtful, structured, and outcomes-driven, ensuring minimal disruption while maximizing adoption and impact. This model should be considered a best practice for introducing new system suites or advancing existing platforms, as it effectively balances technical execution with operational integration and user engagement. ----- ### "Great easy to use EHR/EMAR" — 5.0/5 > **Michelle** | *18 February 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: ECP is user friendly and the customer service is really efficient. The support team also works quickly to resolve any issues, and that’s minutes not hours\! > > **Cons**: It’s missing a few features that our old EHR system had, but we have spoken to the ECO team about it and it seems they are working those items into future updates\! > > Very nice so far, they are eager to answer any and all questions. Every representative I have had the pleasure to speak with has been super friendly and helpful. It’s almost as if you are talking with an old friend\! ----- ### "Best for our facility" — 5.0/5 > **Felicia** | *23 November 2023* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: I love that everything is in one place. My role in ECP as the BOM is easy and simple. It's easy to find information needed and to keep track of observation notes as well. > > **Cons**: Nothing, I think it's perfect for our facility. Never to many issues. The only time I got frustrated was when it went down for a day, but other than that its been geat. ----- ### "Highly Recommended" — 5.0/5 > **Jordyn** | *2 March 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: ECP is user-friendly and resident-focused, offering a simple, straight-forward interface with many ways to tailor information, tasks and reports to our company's needs, with easily some of the best customer support I've worked with. > > **Cons**: I would love to see ECP add options for internal messaging and resident appointment tracking in the future\! > > Our agency has been an ECP customer for about 5 years now. We transitioned from paper documentation to ECP's EHR software relatively easily and the experience has overall been very positive. We have an established link with our preferred LTC pharmacy which has made everything so much simpler and safer\! ----- ### "ECP definitely recommended" — 5.0/5 > **Toby** | *21 October 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The value for the money is fantastic. Customer support is top notch. The ability to access ECP from anywhere is a huge bonus for my facility. > > **Cons**: I wish the offline pharmacy integrated better, it seems to have been left behind. There are a lot of features in the pharmacy portion that I wish we could take advantage of. Unfortunately they do not work with our environment. > > Overall I am very pleased with our selection of ECP. The setup process went very smoothly. We have very few minor issues, all of which were quickly resolved. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/448947/ecp-ehr?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/448947/ecp-ehr) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data