---
description: Review of Quidget Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Quidget | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [Quidget](/software/449752/Quidget)

# Quidget

Canonical: https://www.softwareadvice.com.au/software/449752/Quidget

> Quidget is a no-code AI platform built to handle up to 80% of Tier-1 customer inquiries, giving you a fast, efficient way to provide support without extra resources. With Quidget, you can set up an AI assistant in minutes. Your AI assistant will quickly learn from your own data, FAQs, or website, so it’s ready to provide accurate, on-brand answers 24/7.&#10;&#10;Quidget offers powerful support for both customer service and sales teams. With the AI Sales Agent, you can capture leads and even schedule meetings via Calendly, turning inquiries into opportunities.&#10;&#10;Integrations with platforms like Zendesk and Euphoric.ai help streamline customer service, allowing the AI to hand off complex issues to a human when needed. Plus, Quidget’s multi-language support makes it easy to connect with a global audience—your AI will automatically respond in the language your customer uses.&#10;&#10;Why Quidget?&#10;1. Quick, No-Code Setup: Deploy in minutes without coding.&#10;&#10;2. Personalized Answers: Delivers responses based on your real data for accurate, reliable support.&#10;&#10;3. Seamless Handover: Sends complex requests to human agents through Zendesk or Euphoric.ai.&#10;&#10;4. Global Reach: Multi-language support adapts to each user’s language.&#10;&#10;5. Sales-Friendly: Integrates with Calendly to help capture leads and schedule meetings.&#10;&#10;6. 24/7 Availability: Supports customers anytime with consistent, instant responses.&#10;&#10;7. Secure \&amp; Compliant: GDPR and PSI DSS standards ensure data safety.&#10;&#10;8. With Quidget, you can simplify customer support, save time, and increase efficiency—all with a customized AI that fits your brand. &#10;&#10;9. From small businesses to large teams, Quidget gives you the tools to boost service, streamline sales, and scale effortlessly.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Quidget

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 205 more

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Automated Responses
- CRM
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Conversation Intelligence
- Customer Communication
- Customer Engagement
- Customer Support
- Customisable Branding

## Integrations (8 total)

- Calendly
- ChatGPT
- CoSupport AI
- Slack
- Telegram
- Viber
- WhatsApp
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software)
- [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18771 reviews)
2. [Zendesk Suite](https://www.softwareadvice.com.au/software/26892/zendesk-talk) — 4.4/5 (4076 reviews)
3. [LiveChat](https://www.softwareadvice.com.au/software/27068/livechat) — 4.6/5 (1719 reviews)
4. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1758 reviews)
5. [Freshdesk](https://www.softwareadvice.com.au/software/110247/freshdesk) — 4.5/5 (3412 reviews)

## Reviews

### "Easy to use, versatile" — 4.0/5

> **Karyna** | *21 June 2024* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Quidget.ai is convenient to use. The onboarding was surprisingly fast, and our bot handle numerous requests efficiently. Haven't tried the custom builder yet, only AI bots, and we've used integrations, specifically Slack and Whatsapp.
> 
> **Cons**: The integration pool is lacking a little at the moment. We're hoping for Zendesk and Google Docs integration soon.

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### "Customizable and simple, can recommend" — 5.0/5

> **Alex** | *21 June 2024* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: We've been working with Quidget for a few months now, and the overall impression is positive. We use Quidget to make chat widgets that easily link to our AI model, it’s currently working on our main webpage. This lets us show how our AI works directly in the chat, giving a hands-on demo of what our model can do.
> 
> **Cons**: The one thing I didn’t enjoy was quite limited analytics, but I hope the Quidget team is planning to expand it soon. Will definitely use it.

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### "Great solution for support" — 5.0/5

> **Andrii** | *27 June 2024* | Outsourcing/Offshoring | Recommendation rating: 9.0/10
> 
> **Pros**: I used Quidget to create a simple button-based chatbot. I was very impressed with the chatbot flow builder interface: you can place nodes in any order, mark them by color, and visually build the structure conveniently without getting lost.
> 
> **Cons**: One downside is the lack of navigation to search for a node by name, and using search shortcut doesn't work well in this case.

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### "Fastest way to install AI chatbot" — 5.0/5

> **Ann** | *27 June 2024* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: We use Quidget as a round-the-clock support bot. It was easy to set up and customize. It works well with WhatsApp and Slack.
> 
> **Cons**: We tried to use the webhook feature in custom builder, and it took some time. There are instructions available, but I'd prefer a video tutorial or similar to make it easier.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/449752/Quidget)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/449752/Quidget> |
| en | <https://www.softwareadvice.com/product/449752-Quidget/> |
| en-AU | <https://www.softwareadvice.com.au/software/449752/Quidget> |
| en-GB | <https://www.softwareadvice.co.uk/software/449752/Quidget> |
| en-IE | <https://www.softwareadvice.ie/software/449752/Quidget> |
| en-NZ | <https://www.softwareadvice.co.nz/software/449752/Quidget> |
| fr | <https://www.softwareadvice.fr/software/449752/Quidget> |

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