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description: Review of Rasayel Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Rasayel | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Rasayel

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> Rasayel is a customer communication platform designed to optimize sales and support through the WhatsApp channel. Rasayel enables businesses to streamline their communication by integrating sales teams' activities with WhatsApp, allowing for more efficient customer interactions and deal closures.
> 
> Verdict: Rated **4.8/5** by 66 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 66 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Rasayel

## Commercial Context

- **Starting Price**: USD 30.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Start - For small teams with moderate sales and support volume&#10;$30 per user per month&#10;Minimum 5 team members&#10;&#10;Grow - For high volume teams with complex workflows&#10;$40 per user per month&#10;Minimum 10 team members&#10;&#10;Enterprise&#10;For teams that require a custom tailored plan&#10;Starts at $2000+
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Alerts/Notifications
- Automated Responses
- Automated Routing
- Autoresponders
- Batch Communications
- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Customer Database
- Customer Support
- Customizable Fields
- Data Import/Export
- Email Management
- Event Triggered Actions

## Integrations (3 total)

- HubSpot CRM
- Shopify
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software)

## Related Categories

- [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software)
- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)
- [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)

## Alternatives

1. [ChatGPT](https://www.softwareadvice.com.au/software/412748/chatgpt) — 4.4/5 (336 reviews)
2. [Chatbase](https://www.softwareadvice.com.au/software/426065/chatbase) — 4.3/5 (73 reviews)
3. [Tidio](https://www.softwareadvice.com.au/software/157633/tidio-chat) — 4.7/5 (590 reviews)
4. [Botsonic](https://www.softwareadvice.com.au/software/436579/botsonic) — 4.8/5 (79 reviews)
5. [Wati](https://www.softwareadvice.com.au/software/430256/wati) — 4.6/5 (202 reviews)

## Reviews

### "Great tool for Customer Service through Whatsapp" — 5.0/5

> **Anahí** | *25 May 2023* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: The number of features offered and easiness to use. The UI and the price.
> 
> **Cons**: The limited automated flows and not being able to export data such as tags.
> 
> Transitioning to Rasayel has been a game changer for our customer service department at Perfekto. The user-friendly interface, ease of deployment, and notable features such as assigning notes to chats have been immensely beneficial in our daily operations. While there's room for improvement in the chat search feature, Rasayel's overall performance and value have far exceeded our old software. As a company on a mission to reduce food wastage and environmental impact, we appreciate tools like Rasayel that improve our efficiency. I wholeheartedly endorse Rasayel for businesses looking to enhance their customer service experience.

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### "Rasayel is the most futuristic omnichannel communication tool that redefine customer support excellence" — 5.0/5

> **Curtiss** | *27 March 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Rasayel's integration with WhatsApp is the real deal. It enable us to seamlessly interact with clients, making it easier to manage leads and sales over a popular messaging tool. The chatbox builder in Rasayel is easy to navigate and is intuitively designed making it easy to setup and customize our chatbots. Rasayel support robust integrations enable us to sync various systems and platforms to create custom solutions for our real estate projects that often involve multiple stakeholders and systems. Rasayel's reporting and analytics capabilities generate insights that aid in making data driven decisions on how to improve our customer service and use objective data to optimize our projects
> 
> **Cons**: Managing multiple teams across multiple numbers is confusing and having a robust chat search function would help us know where messages are stored. Also the reporting tool should be more comprehensive to enable us to measure customer satisfaction levels effectively
> 
> Rasayel's overall performance and value have exceeded our expectations. It has provided  us with a WhatsApp-based team inbox that has supercharged collaboration  among our team members by allowing us to quickly onboard team mates and manage our conversations. This has  profoundly streamlined our internal communication and enabled us to efficiently handle our customer interactions. Its integration with Zoho CRM is a real powerhouse of managing customers engagements and effective lead generation. It enable us manage multiple properties, coordinate clients and allow for timely and relevant communication across all stakeholders.

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### "Positive review about rasayel experience" — 5.0/5

> **Esraa** | *21 August 2024* | Events Services | Recommendation rating: 6.0/10
> 
> **Pros**: I like that it's easy to use , has good amount of valuable features
> 
> **Cons**: Moving in different chats is not the easiest
> 
> So far everything is convenient and useful

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### "Rasayl for SaaS" — 5.0/5

> **Verified Reviewer** | *12 July 2024* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: I like the workflow and the support of they team
> 
> **Cons**: No thing all is good for now with their team

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### "Good experience" — 5.0/5

> **Ahmed** | *22 July 2024* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Good platform makes you always connected with the clients on spot
> 
> **Cons**: Interface, its tools, his simplicity of using it

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| en-GB | <https://www.softwareadvice.co.uk/software/449981/Rasayel> |
| en-IE | <https://www.softwareadvice.ie/software/449981/Rasayel> |
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