Trimble Cityworks

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Trimble Cityworks

Trimble Cityworks is a geographic information system (GIS)-centric asset lifecycle management system. It is designed to help local governments, utilities, airports, and public works agencies manage and maintain their infrastructure. The system leverages authoritative GIS data to improve operations from the office to the field, enabling users to better serve their communities. The platform's enterprise asset management capabilities allow users to inspect, manage, analyze, and score each asset. This supports data-driven decision-making. Trimble Cityworks also streamlines the permitting process by providing digitized workflows for permitting, licensing, and land management. This enables seamless communication with customers and stakeholders. Additionally, the work management features of the system help to streamline maintenance operations and boost efficiency, both in the office and in the field. Trimble Cityworks is a comprehensive solution that helps organizations plan, build, operate, and maintain their critical infrastructure. By harnessing the power of connected data and integrated workflows, the platform delivers value across the entire asset lifecycle, improving efficiency, productivity, and sustainability.
Trimble Cityworks Software - CityWorks controls

Trimble Cityworks pricing

Trimble Cityworks does not have a free version and does not offer a free trial. Trimble Cityworks paid version starts at USD 1,995.00/one-time.

Starting Price:
USD 1,995.00/one-time
Free Version:
No
Free trial:
No

Alternatives to Trimble Cityworks

Trimble Cityworks Reviews

Feature rating

Value for Money
4.0
Functionality
4.2
Ease of Use
4.1
Customer Support
4.2
5 reviews of 27 View all reviews
Robert
Robert
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/05/2024

Ultimate Enterprise Application

Long time administrator and user of Cityworks who has watched the evolution of the system over many years. Ease of use and setup is great.

Pros

Cityworks AMS and PLL offers a complete enterprise solution for maintaining a city with asset management and permitting process control all in one place.

Cons

Not really much. The solution is always evolving to fit user needs and address issues and make enhancements.

Erik
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 15/05/2024

City Works Review

Good so far. Biggest problem is employee buy in.

Pros

Ease of communication. Tracking assets, service requests, and work orders.

Cons

Repsond. Getting used to it after office. Also, it seems like it was pushed out before it was developed enough, to many updates to responds, admin, styles ect...

David
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

3
Reviewed on 10/05/2024

Personal Opinion

Pros

Work order creation, management, and asset history.

Cons

Clunky UI, customizing ability especially in an enterprise environment.

Johnathan
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/05/2024

Daphne Utilities Review

Pros

viewing historical trends, asset tracking

Cons

Implementation was, of course, a long and arduous effort, but it was expected

Tyler
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 16/05/2024

Cityworks for Utilities

Pros

1. Robust Asset Management: Efficient tracking and maintenance scheduling reduce downtime and extend asset life.
2. GIS Integration: Seamless integration with GIS allows for superior asset visualization and decision-making.
3. Customizable and Scalable: Adaptable to the specific needs of utility companies, accommodating growth and complexity.
4. Mobile Accessibility: Field workers can access and update data in real-time, improving communication and data accuracy.
5. Work Order Management: Robust capabilities streamline task creation, tracking, and completion, enhancing workflow efficiency.
6. Regulatory Compliance:Detailed records and reports assist in maintaining compliance with industry regulations.

Cons

1. Implementation Cost and Time: Significant upfront investment and time required for setup may deter smaller companies.
2. Steep Learning Curve: Extensive features necessitate considerable training, with ongoing sessions possibly required.
3. Customization Complexity: Customizing the software can be complex, potentially needing additional technical expertise.
4. Performance Issues: Some users report performance bottlenecks with larger datasets, impacting efficiency.

Related categories