--- description: Review of Mend Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mend | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Applied Behaviour Analysis Software](/directory/3895/aba/software) > [Mend](/software/45193/mend) # Mend Canonical: https://www.softwareadvice.com.au/software/45193/mend Page: 1 / 38\ Next: [Next page](https://www.softwareadvice.com.au/software/45193/mend?page=2) > Launch your Behavioral Health Telemedicine program today. Mend is the \#1 cloud-based CCBHC / CMHC communication solution that enables patients and providers to connect and share files, messages, assessments, photos and data. Users and providers can use video conferencing and live chat tools on desktop or mobile devices. The solution makes use of HIPAA-compliant messaging, video conferencing, and file sharing. Users can share information with patients or within the organization using a drag-and-drop interface to upload files and invite patients to chat using email links. Mend can also be used to collect health information from patients like consent forms, medical histories, scanned images of identification, case management documentation, and more. The solution can be integrated with other software and services including electronic medical record platforms, practice management solutions, pharmacy management software, lab information providers, insurance providers and more. > > Verdict: Rated **4.6/5** by 920 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 920 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mend VIP - **Location**: Orlando, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Launch MendFree or request a custom demo for MendEnterprise. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Puerto Rico, US Virgin Islands, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Bill Payment - Billing & Invoicing - Calendar Management - Calendar Sync - Call Reminders - Care Plan Management - Care Summaries - Charting - Chat/Messaging - Client Database ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Applied Behaviour Analysis Software](https://www.softwareadvice.com.au/directory/3895/aba/software) ## Related Categories - [Applied Behaviour Analysis Software](https://www.softwareadvice.com.au/directory/3895/aba/software) - [Patient Management Software](https://www.softwareadvice.com.au/directory/3489/patient-intake/software) - [Patient Engagement Software](https://www.softwareadvice.com.au/directory/3429/patient-engagement/software) - [Appointment Reminder Software](https://www.softwareadvice.com.au/directory/3557/appointment-reminder/software) - [Appointment Scheduling Software](https://www.softwareadvice.com.au/directory/4731/appointment-scheduling/software) ## Alternatives 1. [Doxy.me](https://www.softwareadvice.com.au/software/85649/doxy-me) — 4.6/5 (1226 reviews) 2. [TherapyNotes, LLC](https://www.softwareadvice.com.au/software/5615/therapynotes) — 4.7/5 (962 reviews) 3. [TheraNest](https://www.softwareadvice.com.au/software/390303/theranest) — 4.4/5 (1033 reviews) 4. [AdvancedMD for Mental Health](https://www.softwareadvice.com.au/software/66045/advancedmd) — 4.0/5 (7 reviews) 5. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (858 reviews) ## Reviews ### "Telehealth Visit" — 5.0/5 > **Steven D** | *26 June 2024* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: I liked the attentiveness by the nurse that I spoke with. She was really eager to know and seemed to enjoy what she does. Very thorough in providing excellent care. > > **Cons**: The Representative did a great job and met my needs > > The Representative from Mend did a magnificent job. ----- ### "Mend counseling really helps" — 5.0/5 > **Kristen** | *17 December 2024* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: Easy.to use. Secure. Allows me to meet from the comfort of my home. > > **Cons**: Sometimes there are connection issues. I also widh it would tell me if my provider us running late instead of me just waiting without knowing. > > Plesant and effective. Not much more to say ----- ### "Good product" — 5.0/5 > **Bethany** | *22 December 2018* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: The thing I love most about this product is how easy it is for clients to use to connect with me for sessions. It runs really well. > > **Cons**: You do need to have a strong internet connection for it work really well. This can be pretty frustrating when you don't or strong internet is not available in certain areas of the country. > > My overall experience with Mend has been great\! I am able to see clients from all over the country. No matter if I am traveling or at a different office, I am able to have full therapy sessions. ----- ### "Mend Review" — 5.0/5 > **Jaden** | *14 March 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Convenience Steady Connection- presented no problems accessing the system. The ease of use is fantastic. > > **Cons**: No cons- recognized at this time- we have been using the program for many years and the connections are better. > > We us Mend Monthly for our Special Needs Client/Medication Reviews. Mental Health care and Therapy. This Mend System helps ensure their care. ----- ### "Thankful and grateful" — 5.0/5 > **Christi** | *26 September 2024* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: I am appreciating the ease to get mental health help… Though there has been some rocky parts pertaining to my ADHD… Everyone has come together to make sure I am taken care of so far > > **Cons**: I had a bad experience with trying to get my ADHD medicine figured out meaning I had to meet with the doctor and get that scheduled and I was told that that wouldn’t be possible at first… But it all got figured out so I’m grateful however it did cause me, extreme anxiety > > Appreciate all the help I’m getting\! I am so so so so need and to know that there is a group that has my back is an espresso positive and reassuring I can’t even describe…. ----- Page: 1 / 38\ Next: [Next page](https://www.softwareadvice.com.au/software/45193/mend?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/45193/mend) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data