--- description: Review of AL CloudCare Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AL CloudCare | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/3950/assisted-living/software) > [AL CloudCare](/software/452164/AL-Cloud-Care) # AL CloudCare Canonical: https://www.softwareadvice.com.au/software/452164/AL-Cloud-Care > AL CloudCare is a cloud-based software platform designed for care facilities. It combines electronic medication administration records, electronic health records, and community management tools. It is used by assisted living communities, memory care facilities, intellectual and developmental disability providers, behavioral health homes, and group homes. The platform includes an integrated electronic medication administration system that allows medication technicians to administer medications from any device with a Chrome browser. It works both online and offline without requiring installed software. Features include customizable assessments, care plans, ADL charting, family and provider portals for secure communication, employee scheduling tools, electronic faxing, and a telehealth module for remote physician consultations. Users can create custom forms and replicate state-specific templates to meet compliance requirements. An artificial intelligence-powered assistant is available to help users navigate the system. Financial management tools include automated billing generation, charge capture for ancillary services, budget management with spend-down tracking, and personal funds tracking for residents. Document management features allow electronic storage of resident contracts, powers of attorney, and employee certifications. The platform provides analytics and performance tracking for care delivery, operations, financials, and engagement. A corporate dashboard offers oversight across multiple properties. The system includes pharmacy integration for medication management and electronic consent distribution with response tracking. > > Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 4 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Sushoo - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 3.99 - **Pricing model**: Usage Based - **Pricing Details**: Pricing values are available for all three plans. Optional ACM Portals are available, but pricing is not disclosed. Users must contact the vendor for pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Notifications - Assessment Management - Attendance Tracking - Calendar Management - Care Plan Management - Charting - Communication Management - Compliance Management - Contact Management - Customizable Templates - Document Management - Employee Management - Event/Activities Planning - Financial Management - HIPAA Compliant - Incident Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Assisted Living Software](https://www.softwareadvice.com.au/directory/3950/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.softwareadvice.com.au/directory/3950/assisted-living/software) - [eMAR Systems](https://www.softwareadvice.com.au/directory/4513/emar/software) ## Reviews ### "Wonderful Software" — 5.0/5 > **Verified Reviewer** | *23 April 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: My favorite part about AL Cloud Care is that it’s very easy to work with and pretty straightforward. The communication is always great and every time I have an issue it gets resolved very quickly. > > **Cons**: Some of the forms that I would’ve liked to see integrated in the system are not available such as fir example, the care plan. Having a care plan format/template already integrated would be very beneficial to the personnel using the software in the facility care setting. > > My overall experience with AL Cloud Care is absolutely fantastic. Although I was nervous about transitioning from paper to electronic because I’m old school, I cannot say enough good things about how straightforward, efficient and reliable it is. I highly recommend it\! ----- ### "I love this program" — 5.0/5 > **Felicia** | *30 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Staff is always accessible. They are always available for any questions. no matter the time someone is available. > > **Cons**: I have some issues with documentation being saved, but it got taken care of very quickly. The IT team was quick to react to > > Overall, it’s been a great experience. \[sensitive content hidden\] is awesome. Always willing to answer any questions you might have. ----- ### "Amazing Software and Support\! Be on cloudcare\!" — 5.0/5 > **Cyrus** | *9 June 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The platform itself is easy to use especially if you get to know it better. I think it has a lot of potential as a software. And it is cloud-based which makes it portable and easy to access anywhere. > > **Cons**: Sometimes it may take a while to load some forms, I guess it's the data being a lot at the back-end and some editing stuff that can be hard to figure out. But support team has always been available during their regular working hours. > > Overall, it is easy to get a support. They've been very helpful and if things can't be resolved on a first call, they would always take ownership and in most case would get back within 24hrs. I'd like to also commend Len for doing an excellent job in helping me figure out how to upload a training video for our staff\! ----- ### "thank you\!" — 5.0/5 > **megan** | *12 June 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I appreciate the fact that they always call back so quickly when leaving messages and are always able to assist us with our problems. > > **Cons**: Inability to do the work as a company and it wasnt possible for me at the time. Had to calla staff member for help. > > Great. The response is always great from customer service. Very knowledgeable staff and a great program. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/452164/AL-Cloud-Care) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data