--- description: Review of iAdvize Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: iAdvize | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [iAdvize](/software/457231/iAdvize) # iAdvize Canonical: https://www.softwareadvice.com.au/software/457231/iAdvize Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/457231/iAdvize?page=2) > iAdvize is a cloud-based generative AI solution for eCommerce businesses. It offers an AI-assistant or a copilot for shoppers that helps retailers achieve optimized conversion rates. It provides support that gives shoppers the information and content they need to buy with confidence. It also offers copilot for agents that helps brands streamline agent productivity and optimize service quality with a unified agent desktop. With the product discovery feature, the copilot suggests products tailored to each shopper’s unique needs to optimize conversion rates. It also offers AI-enabled prompts that anticipate shoppers’ questions and invites them to engage. The copilot also addresses product information questions by automatically offering instant and reliable answers. The tool responds to order tracking requests and common FAQs by providing automated answers to questions about delivery status, return conditions and payment methods. > > Verdict: Rated **4.2/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 21 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: iAdvize - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 290.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Powerful AI shopping assistant. Simple pricing. Choose the plan that fits your business and convert 10x more. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Italian, Korean, Norwegian, Portuguese, Spanish, Swedish, Ukrainian - **Available Countries**: Canada, France, Germany, United Kingdom, United States ## Features - API - Audience Targeting - Autoresponders - Canned Responses - Chatbot - Customer Support - Customisable Branding - File Sharing - Generative AI - Geotargeting - Human Handover - Lead Distribution - Lead Qualification - Live Chat - Mobile Access - Multi-Channel Communication - One-to-One Messaging - Order Tracking - Proactive Chat - Product Recommendations ## Integrations (2 total) - Google Analytics 360 - Salesforce Service Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software) ## Related Categories - [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software) - [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software) - [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software) - [eCommerce Software](https://www.softwareadvice.com.au/directory/4340/ecommerce/software) - [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software) ## Alternatives 1. [Chatbase](https://www.softwareadvice.com.au/software/426065/chatbase) — 4.3/5 (73 reviews) 2. [ChatGPT](https://www.softwareadvice.com.au/software/412748/chatgpt) — 4.4/5 (336 reviews) 3. [Tidio](https://www.softwareadvice.com.au/software/157633/tidio-chat) — 4.7/5 (590 reviews) 4. [Botsonic](https://www.softwareadvice.com.au/software/436579/botsonic) — 4.8/5 (79 reviews) 5. [Wati](https://www.softwareadvice.com.au/software/430256/wati) — 4.6/5 (202 reviews) ## Reviews ### "Great app to earn an income\!\!" — 5.0/5 > **Evelyn Janeth** | *25 July 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use and install. I have been using it for a year and I am quite happy with it. Even on the desktop version it's great\! > > **Cons**: I have been having issues that I log out but as soon as do that I still keep receiving chats. Sometimes I find customers that have been there.for hours. Other than that, no issues > > Excellent company to work with. Great service and awesome team ----- ### "Iadvize service review" — 5.0/5 > **aria** | *18 March 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: The service/product is incredibly effective and easy to use, making it a seamless addition to our workflow. What truly stands out, though, is the dedication of their team. They worked diligently with us to identify any kinks and ensure everything was perfectly streamlined to meet our specific needs. It’s rare to find a service that not only delivers on its promises but also provides such personalized support. > > **Cons**: At this point, I have no cons to mention. ----- ### "Quick startup, lack of functionalities" — 2.0/5 > **Eva** | *11 July 2017* | Recommendation rating: 3.0/10 > > **Pros**: - The ability to choose the number of conversations you wish to display at the same time. - The option delete a message by clicking on the small trash - The fact of being able to see what is being written from the user. This allows us to prepare our response and be more responsive. > > **Cons**: - No possibility to filter the messages in the left bar. There should be a search bar to find conversations, including those that have been closed. - Have the possibility to make the bar on the left disappear automatically especially during conversations. - Have the possibility to find a closed conversation. In the case of a false manipulation, if the conversation window were about to close, be able to retrieve it. - Access the profile of our interlocutor. - When the speaker's speech is not appropriate, have a button to end the conversation with an end message and have the ability to block some users. - Pressing "Enter" automatically sends the message. It is more visually friendly to see an entire message rather than fragments of sentences one after the other because it seems much more indigestible. It has to go visually and it does not. > > For the interlocutors, have immediate access to a person without having to call: what is convenient for people abroad or who would not dare to take the phone to make a phone call. ----- ### "Perfect for small teams\!" — 5.0/5 > **Katie** | *26 November 2024* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: I love how iAdvize has significantly boosted our team's productivity by taking care of routine tasks and being available 24/7. The chatbot feels like having extra teammates on board for our small team\! > > **Cons**: The customer’s limited industry knowledge made addressing complex questions more challenging, but we quickly resolved everything\! > > A huge shout-out to our dedicated support team. They have guided us through the process with patience and extreme attention to detail. ----- ### "Fantastic Service and Product" — 5.0/5 > **Amy** | *18 June 2025* | Import & Export | Recommendation rating: 10.0/10 > > **Pros**: The team at iAdvize takes the time to understand your business. They're invaluable when issues arise. They have gone above and beyond to ensure the generative AI bot is working at the highest level. > > **Cons**: I wish their product line extended to full website search. I'm so confident of their capabilities, I'd love to see what they could do in that area. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/457231/iAdvize?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/457231/iAdvize) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data