Dayforce HCM

Pros

Ease of use for Payroll staff. end user training is a breeze

Cons

Really wish there was a way for employees to run paycheck scenarios within the system so they could see the net effect of changing taxes or picking up additional benefits

Pros

All-in-One Platform
Real-Time Data Processing
User-Friendly Interface
Mobile Accessibility
Customizable and Scalable
Advanced Analytics and Reporting
Strong Integration with other enterprise software
Compliance and Security
Professional Support
Community Engagement
David Ossip

Cons

constant software enhancement with issues. lack of transparency in fees.

Alternatives Considered

Reasons for Choosing Dayforce HCM

Switched From

Reasons for Switching to Dayforce HCM

Pros

Having all employee information in one place and the various tasks that you can do on one platform.

Cons

It can be very temperamental and troublesome to use. Some of the logic of the operations does not mesh with real-life practices. Some of the things you think should work a certain way do not, and it causes extra work.

Pros

System is very intuitive. amazing product if it is configured correcting and staff is trained fully to use the system

Cons

Tax customer service is the absolute worst. they would take money/ach our account without prior approval on multiple occasions. Which breaks our contractual agreement. DF has processes such as sending and ATD to be signed prior to debiting the account however this wasn't followed multiple times. also PII info was a concern. I received and email from DF saying your email config was updated. They had added email to our account of humans that never have worked here. they crossed wires between client and added emails to our email config from some company we have no affiliation with.

Alternatives Considered

Reasons for Choosing Dayforce HCM

Switched From

Reasons for Switching to Dayforce HCM

Pros

Very easy to navigate, well organize, and is very secure.

Cons

I haven't yet found anything that bothers me about Dayforce HCM

Pros

It's an all in one HR/payroll system. We can customize modules and forms.

Cons

The amount of information can be overwhelming sometimes. For example, there are so many reports but creating one from scratch and making sure the information populates or is available can be challenging.

Pros

This platform did what it needed to do, and it was nice to have an all-in-one platform for hiring, payroll changes, and time clocks.

Cons

This platform wasn't precisely the most organized. It wasn't too difficult to navigate, but everything was everywhere.

Pros

User friendly and intuitive to the user. Visuals indicate where everything is.

Cons

At times it might be confusing where to find the bf s or if you don or have permissions to a certain module you won’t find what your looking for.

Pros

We use Dayforce for clock in and to see the data of our worksheet and its really fast and convenient

Cons

The least i like about Dayforce is its not well organized

Pros

Easy to use and find info on. I can book time off quickly and find my payslips

Cons

Not sure why there are two ways to find the same thing. Seems repetitive

Pros

The implementation team was very knowledgeable and they listened to what we had and how we wanted to improve the new system. They were so easy to work with.

Cons

Wishing that some of the fixed reports would be flexible and could add information that would save us time from having to vlookup different reports together.

Alternatives Considered

Reasons for Choosing Dayforce HCM

Switched From

Reasons for Switching to Dayforce HCM

Pros

Effective and customizable US timetracking, labor cost features, balance tracking, and payroll processing.

Cons

Recruiting/Candidate functions are clunky and not fully integrated in a meaningful way. Forms/workflows require a lot of expertise and trial/error. Majority countries in APAC are not 'native' payroll engines, so there's a lot of rules and parameters, not a lot of flexibility or automation without some out-of-system workarounds.

Pros

Everything is in one application instead of five. The schedules, payroll, recruiting, training, everything is there. So, it's much easier for us to work with Dayforce.

Cons

Recruiting module, this module need to be review to be more flexible

Pros

The full integration. It is amazing to have all components in a single system. The customization opportunities are a blessing and a curse. It is amazing to truly take the system and make it what you need it to be, but on the flip side, it can be cumbersome to have unlimited options.

Cons

Dayforce isn't for everyone. It is a complex system that requires a sys admin that is well versed to manage the day to day operation. If you do not have this and rely on Dayforce for assistance, you will be waiting for a while.

Pros

It's very user-friendly for employees. The system also offers wide range of tools that streamline HR operations.

Cons

Too many updates and the reporting feature is too complex and not very user friendly.

Pros

What I liked most is the easy way it kept track of my work hours and when combined with day force daily pay, I always had access to funds if I really needed to.

Cons

When dayforce has system updates, you typically are unable to day anything on the program usually for a few hours.

Pros

Workflows and HR management system is one of the best I've used.

Cons

Support can take a bit of time. Experience level of reps varies widely.

Pros

Great program for a large company, focused on easy accessible programs and employee self serve functions! My group feels empowered and capable, and know that I am there to support them in case the need it!

Cons

I personally would like to see more online training videos for myself as the HR person and some available for employees as well.

Pros

Very customizable to each Company's needs

Cons

Because it's so customizable, it can be very difficult to learn the technical "behind the scenes" setup functions

Pros

I love the possibilities of Dayforce. If you have the right partner, you can literally have it do whatever you want.

Cons

I dislike the way our system was built from implementation. It's basically a spiderweb behind the scenes.

Pros

Ease of clocking in and authorizing my time.

Cons

Receiving code in order to proceed can take a moment, at time

Pros

Dayforce is very reliable and it updates on time. I love all the information I have access to through Dayforce as well.

Cons

There is nothing I dislike about Dayforce.

Pros

Dayforce makes it easy to maintain accurate employee information. It also provides easy avenues of two-way communication between the company and its employees.

Cons

There is still some functionality that it is missing, though they are constantly working to improve in those areas.

Pros

Super easy to use, loved that you could do all of your scheduling as well as HR offerings. Also love that it offers an easy to use app with the same features as desktop.

Cons

Nothing! Overall the experience was great!

Pros

One centralized platform with real time updates.

Cons

Advanced Reporting and Export definitions.

Pros

The payroll system is intuitive and reports are robust.

Cons

Implementation was incredibly long and the support ticket advisors are usually poorly trained. During implementation we had several different project managers due to turnover. Most of the advisors we have had directly from Ceridian have been so siloed they did not understand how their section of the system effected other systems. This has caused many issues down the line for us. I am still correcting things set up wrong during implementation.

Alternatives Considered

Reasons for Choosing Dayforce HCM

Switched From

Reasons for Switching to Dayforce HCM

Pros

Everything is in one place and they are constantly innovating by adding or updating features to manage the changing needs of employers and the workforce. I feel comfortable with their efforts to ensure the highest levels of compliance.

Cons

Like every application there are little quirks and malfunctions from time to time. I have found Dayforce support to be helpful in these cases. Also, since it is such a robust system it can take a while to learn your way around, but the community and support portal provide needed resources.

Alternatives Considered

Reasons for Switching to Dayforce HCM

Pros

It's very user friendly for the end user. I like how everything is housed in one HRIS and I am able to view all of the employee's information in one easy place. The data is visually easy to read and it's conveniently in one place.

Cons

The reporting function. Creating reports from scratch isn't that simple for users who aren't familiar with how to create reports. I feel like this could be enhanced and simplified so that creating reports is easier. I also think the number of clicks it takes to do certain functions could be reduced by using shorthand or typing and having the system auto-populate information.

Pros

The dayforce system is very intuitive. The continues calculation is a hot seller for me.

Cons

Initially reporting is the feature I liked least but once I'm getting the hang of it, it's not too bad.

Alternatives Considered

Reasons for Switching to Dayforce HCM

Pros

It's one of the most sophisticated systems available and very configurable.

Cons

The customer service model is lacking. The account rep assigned doesn't help with issues; they are more of a salesperson. Getting help from their ticketing system/help desk is hit or miss.

Alternatives Considered

Reasons for Choosing Dayforce HCM

Switched From

Reasons for Switching to Dayforce HCM

Pros

Dayforce HCM has all HR, benefits, WFM, report, and payroll in one place and is easy to navigate once you understand the system. The Dayforce support team is excellent, and they are always ready to assist you whenever you need help.

Cons

The Dayforce HCM has greatly improved its Reports and Analytics functions, but I would appreciate having more report specialists to support the reports.

Pros

The fact that HR and Payroll are linked together in one seamless application. The web interface and mobile app are very well-designed and useful.

Cons

Dayforce has an enormous amount of data that can be accessed—so much in fact that finding the right report to include all the data you want can be overwhelming. Not all the data is transferable between reports. For example, Timesheet data is not always able to be included with Payroll data.

Alternatives Considered

Reasons for Switching to Dayforce HCM

Pros

The variety of services provided within HCM

Cons

The cost is somewhat high. I understand it does take a great deal to upkeep a software like this, though.

Pros

The ability to configure changes within the application for our organization.

Cons

Dayforce Tax Services does a poor job of partnering with clients. The system does not naturally respect tax jurisdiction reciprocity rules.

Pros

The customer service is outstanding- the ability to pick up the phone and get immediate response to a problem is appreciated

Cons

The Tax responses are delayed - takes too long for amendments and responses to advices unless escalated

Alternatives Considered

Reasons for Switching to Dayforce HCM

Pros

It is very user friendly and the community guides you through areas that you need a refresher on.

Cons

I think the reporting section, needs a little work and running reports can be hard.

Pros

The live payroll information. Being able to see a moment in time pay check. No wait needed.

Cons

The color, it's all white and it gets a little to bright. We need an option to switch to dark mode.

Pros

Dayforce has all the solutions you need to manage your workforce and keep them engaged. From the core services such as payroll and benefits, to a slew of talent modules to help with recruiting, onboarding, and much more.

Cons

Dayforce can be very technical if you want to keep things customized to your company. So having someone on the technical side in your company, managing and maintain configurations may be needed.

Pros

Fully Integrated HCM solutions with strong integration capabalities

Cons

Talent features can be improved to close match best of breed products in the market

Pros

I use Dayforce for work and is my new favourite amongst the rostering platforms. Training tasks can be completed from Dayforce and it allows for details about training and upcoming shift information. The homepage layout provides a suitable amount of personalised content regarding upcoming work preventing endless searching. The platform is also easily accessible from the web and the app.

Cons

Be weary of any potential extra costs to gain access to extra features

Pros

Seamless transition between recruiting to hiring to onboarding to scheduling to payroll. It all works well together.

Cons

Dayforce has some limitations for our company but there is always the ability to make suggestions for improvement.

Pros

Seamless platform to manage employment information. Easy to access and update schedule, tax forms and payment information. Shifts management in part time jobs is also a plus as you can easily switch with colleagues.

Cons

Clock in and out option should be more easy to access as it is actually hidden inside the settings and not as a quick access button.

Pros

The self service and ease of use. That integration with other platforms is possible, however a lot of HRIS needs as catered to through Dayforce itself.

Cons

There are a lot of nuances to each individual business and sometimes this cant be catered to. If it is possible, then it usually comes with additional cost to the business.

Pros

Dayforce has many great features. The HUB is a great new additional in the last 2 years. It provides a great place to house important information easily. Onboarding is really nice and streamlined. It is easy to navigate and set up. If you have the Onboarding HUB, visibly it provides a new start to the candidate experience. I have worked with the Performance and Compensation module the last 3 years and it has a lot of neat functionality and pretty easy to navigate.

Cons

Dayforce is very technical. It is nice to know you can build customize forms but not coming from an IT background, trying to learn SQL has been a challenge. There are a lot of nice reports but it is very challenging to set up certain reports utilizing custom fields. Dayforce is constantly enhancing their products but continually to have to pay for each new enhancement the majority of the time is challenging especially coming from a Non-Profit world when we already utilize most of the system.

Pros

Ease of use, everything is neatly labeled, and tailored for the customer. In Poland we have many rules where it comes to vacation, sick leaves and overtime pay etc etc. Clocking in and out is fast and reliable so there is no stress when you enter your work - as it should be. Dayforce also offers nice PoE Android tablets for clock in and clock out with physical RFID tag, very neat solution with simple WebGUI for users and HR

Cons

I've been using it daily for almost 3 years now, and haven't had any major issues :)

Pros

Integration options, both import, and exports. The platform is very stable and the R&D efforts are second to none.

Cons

Lack of UDF in all areas. We see it in employee properties, but many object would benefit from the ability to add user-defined fields.

Pros

Everything in one place, easy to use, good reporting.

Cons

Additional costs for each module is high.
Customer service has suffered since COVID.

Pros

Dayforce is a robust system overall. I have only been using as an administrator for seven months and was able to quickly learn and become an SME is many different areas across the platform.

Cons

WE have 5 separate business entities all under our one Dayforce platform and there are many config settings that are global, which creates issues for us when trying to customize to each entity.

Alternatives Considered

Reasons for Choosing Dayforce HCM

Switched From

Reasons for Switching to Dayforce HCM

Pros

All in one application from recruiting to onboarding to payroll. Allows us to streamline processes.

Cons

Severe limitations to the recruiting feature.

Pros

It is easy to use. Customer support is excellent. The software has little to no flaws.

Cons

Report building is probably the only thing that is hard to do.