--- description: Review of Tines Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Tines | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Cybersecurity Software](/directory/4643/cybersecurity/software) > [Tines](/software/460523/Tines) # Tines Canonical: https://www.softwareadvice.com.au/software/460523/Tines Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/460523/Tines?page=2) > Tines is a workflow platform designed to help security and IT teams automate processes across their technology environments. It is used by organizations of various sizes, including security operations centers, IT operations teams, infrastructure groups, engineering departments, and managed security service providers. Industries such as federal agencies, financial services, and technology companies utilize the platform to streamline workflows, reduce operational risks, and address technical challenges. The platform includes three main components to support different workflow needs. Storyboard is a no-code workflow builder that allows users to create automation without programming knowledge. Cases provides a case management system for tracking and resolving security incidents and IT requests. Workbench acts as an AI-powered assistant, helping teams execute tasks through conversational interfaces. The platform supports workflows for strategic decision-making, compliance-focused processes, and flexible handling of complex situations. Tines is built with a security-first architecture, offering governance, monitoring, and guardrails across workflows. It provides access to pre-built workflow templates through its library for quicker implementation. > > Verdict: Rated **4.9/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 8 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Tines - **Founded**: 2018 ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Ireland ## Features - AI Copilot - API - Authentication - Endpoint Management - IOC Verification - IT Reporting - Incident Management - Incident Reporting - Monitoring - Network Provisioning - Task Management - Threat Intelligence - Threat Response - Workflow Automation ## Support Options - 24/7 (Live rep) - Chat ## Category - [Cybersecurity Software](https://www.softwareadvice.com.au/directory/4643/cybersecurity/software) ## Related Categories - [Cybersecurity Software](https://www.softwareadvice.com.au/directory/4643/cybersecurity/software) - [Security Orchestration Automation Response (SOAR) Tools](https://www.softwareadvice.com.au/directory/4421/soar/software) - [Incident Management Software](https://www.softwareadvice.com.au/directory/4577/incident-management/software) - [Threat Intelligence Platforms](https://www.softwareadvice.com.au/directory/3995/threat-intelligence/software) ## Reviews ### "Great tools for security process and increase performance with automation" — 5.0/5 > **Verified Reviewer** | *29 October 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Flexibility for manual tasks automation, in general terms my experience was really great I was able to increase my performance > > **Cons**: Integration with other solution could be a little bit difficult due to lack of documentation or poor examples related. > > In general terms our experience was really great, our performance increased a 100% ----- ### "Powerful and Scalable" — 5.0/5 > **Martin** | *22 August 2018* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: We've used Tines to break down our processes into a number of easily automatable steps. These processes have included reaching out to other third party services via their REST API and correlating the data to create some really powerful Scenarios. > > **Cons**: Automating a normally manual process can be intimidating at the start, but once you get familiar with the agent types, it becomes really easy to chain them together. > > We've used it to automate processes we do every day, this gives the added advantage of making us think hard about how we do things, and what improvements we can add along the way. ----- ### "Smart Piece of software" — 4.0/5 > **Wasim** | *20 August 2018* | Banking | Recommendation rating: 9.0/10 > > **Pros**: Independent from 3rd party API Can be hooked with any application using an API Convert use case into graphical workflow what helps to find gaps in the usecase No coding skill required Easy to use and configure > > **Cons**: I couldn't think of as if I feel that software is missing certain feature, Tines provides that feature with very good response time. > > Helping us to automate our repetitive task and helping us to achieve team/organizational goals. ----- ### "Amazing product" — 5.0/5 > **Roberto** | *16 August 2018* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: This software is amazing, really powerful, easy to use and allows us to collect and correlate data from other systems quickly and reliably. > > **Cons**: I would say that the software is really good overall, and you can do almost everything. We have been using it for a while and we did not see major cons. > > Tines allows us to perform API requests, collect data and correlate information from multiple systems quickly reliably. ----- ### "POC of Tines for SOC in McKesson" — 5.0/5 > **John** | *12 October 2018* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Really easy for the SOC team to get up to speed and use Tines. Out of the box usability is excellent. Within a 10 week period we automated ticket to ticket generation, incident response use cases and very quickly realised the potential of Tines as a serious game changer. > > **Cons**: Nothing its amazing as is the team supporting it. > > Tines is set to become a major part of our success in Security Operations at McKesson. Our SOC is built on an automation and AI pillar and we see Tines as a strategic tool which will help us achieve a reduction in the cost and loss impact to our business. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/460523/Tines?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/460523/Tines) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data