--- description: Review of Hero Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Hero | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/595/sales-enablement/software) > [Hero](/software/463624/Hero) # Hero Canonical: https://www.softwareadvice.com.au/software/463624/Hero > Hero is an AI sales assistant that helps B2B sales teams — including individual sellers, sales operations, and sales enablement teams — prepare for meetings, respond during live conversations, and complete follow-up tasks automatically. It serves organizations of all sizes, from individual users to large enterprises. The software is cloud-based, available as a Mac desktop app or web browser application, with no on-premises option. Core features span the full sales cycle. Before calls, Hero pulls CRM data, past conversations, and account history into a pre-call brief that highlights risks and recommended strategies. During calls, it surfaces competitive insights, pricing guidance, and next-best prompts on screen without joining as a visible participant. After calls, it drafts follow-up emails, tracks next steps, and updates CRM records automatically. Hero connects with Salesforce, HubSpot, Gong, Outreach, email, and calendar tools. Hero holds SOC 2 Type II, ISO 27001, and ISO/IEC 42001:2023 certifications and is GDPR compliant. Deal data is encrypted in transit and at rest. Setup takes approximately 20 minutes with no professional services required. Plans include Individual, Team, and Enterprise tiers with a free 28-day trial. Support options are not explicitly listed in available data. > > Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 3 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Vivun Inc. - **Founded**: 2018 ## Commercial Context - **Starting Price**: USD 500.00 - **Pricing model**: Per User - **Pricing Details**: Get started with 5 included users. Cancel anytime. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - CRM - Collaboration Tools - Content Management - Decision Making - Goal Management - Meeting Management - Performance Management - Prioritization - Recommendations ## Integrations (5 total) - Chorus - Gong - Microsoft Project Server Subscription Edition - Microsoft Teams - Salesforce CRM Connector ## Support Options - FAQs/Forum - Knowledge Base ## Category - [Sales Enablement Software](https://www.softwareadvice.com.au/directory/595/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.softwareadvice.com.au/directory/595/sales-enablement/software) - [AI Sales Assistant Software](https://www.softwareadvice.com.au/directory/4614/ai-sales-assistant/software) - [Conversation Intelligence](https://www.softwareadvice.com.au/directory/4847/conversation-intelligence/software) ## Reviews ### "Excellent salesforce integration" — 5.0/5 > **Verified Reviewer** | *30 October 2023* | Entertainment | Recommendation rating: 7.0/10 > > **Pros**: The number one thing was the streamlined integration with Salesforce which, frankly, made our staff much more likely to actually use Salesforce and not find another work around. > > **Cons**: This is not a cheap product, which was ultimately why we gave up using it. I think if we had more time to learn all the different functions, we could have made a case that it isn't a single use case product, but we started using it during our busiest season and we were building the airplane why we flew, so to speak. ----- ### "Excellent product and attentive support stuff\!" — 5.0/5 > **Tamila** | *8 August 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Hero by Vivun has helped us to streamline our presales processes along with providing excellent reporting metrics. We love how seamlessly it is integrated with our Salesforce instance - we have everything we need in one place. Their support team as very attentive and helpful - they are always there when you need help. Finally, they constantly improve the product with new updates and features based on the feedback and help you set all them up too\! > > **Cons**: We've had a great experience so far so I can't really think of anything at the moment. Their support team always makes sure you stay up to date with all new releases and updates. Their knowledge articles are easy to follow and they are very detailed in case you have need a quick answer on how to set or update something within the tool. Keep up a good work, team\! Thank you for all the work you do\! > > Our Presales processes have become more streamlined and efficient with the Hero app: we now can easily track team member requests, activities, product gaps, and top opportunities based on the tools provided by the app. In addition, as a Salesforce Admin, I appreciate how easy the setup is - I can change and update workflows and fields based on our team's requirements. ----- ### "Great Product a Must Have for any Growing Software Company" — 5.0/5 > **Glenn** | *12 August 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: -Significantly increased salesforce adoption across the organization -Significantly improved our Solution Engineers abide by sales processes -Provides great clean data for reports to management to make data driven decisions, increasing organizational alignment, particularly between Sales and Product/Engineering -Great training and support > > **Cons**: The out of the box dashboards specifically for Lightning needed a little tweaking, but their professional services team took care of that for us. Wouldn't have even brought it up if you weren't required to put an answer in here. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/463624/Hero) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data