--- description: Review of ChannelManager Property Management System Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ChannelManager Property Management System | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Hotel Channel Management Software](/directory/4345/hotel-channel-management/software) > [ChannelManager Property Management System](/software/465090/Property-Management-System) # ChannelManager Property Management System Canonical: https://www.softwareadvice.com.au/software/465090/Property-Management-System Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/465090/Property-Management-System?page=2) > ChannelManager Property Management System is a comprehensive hotel management solution that helps hoteliers and property owners streamline their operations. The system caters to the needs of hotel chains and individual properties. It provides a secure and efficient platform to manage their businesses. The system's key features include a secure payment processing system and full reporting functionality. Users can manage everything from a single platform. The reporting capabilities allow users to generate various reports, including bank reconciliation, income/sales statistics, room cleaning, debtors list, forward bookings, and source of business analysis. This helps hoteliers gain valuable insights into their operations and make informed decisions. ChannelManager Property Management System also offers an availability tracker. This enables users to control room availability and distribution to online travel agents. The system provides itemized billing, ensuring guests receive detailed and transparent invoices. > > Verdict: Rated **3.8/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 6 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Channel Manager - **Founded**: 2007 ## Commercial Context - **Starting Price**: $49.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia ## Features - Activity Dashboard - Alerts/Notifications - Appointment Management - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Built-in Accounting - Calendar Management - Channel Analytics - Channel Management - Customer Database - Customer Support - Customizable Reports - Customizable Templates - Data Import/Export - Dynamic Pricing - For Vacation Rentals - Front Desk Management - Guest Experience Management ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Hotel Channel Management Software](https://www.softwareadvice.com.au/directory/4345/hotel-channel-management/software) ## Related Categories - [Hotel Channel Management Software](https://www.softwareadvice.com.au/directory/4345/hotel-channel-management/software) - [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.com.au/software/165334/hostaway) — 4.8/5 (1524 reviews) 2. [Hotelizer](https://www.softwareadvice.com.au/software/351162/hotelizer-pms) — 4.9/5 (89 reviews) 3. [eZee Absolute](https://www.softwareadvice.com.au/software/11628/ezee-absolute) — 4.6/5 (405 reviews) 4. [Erbon Hospitality](https://www.softwareadvice.com.au/software/223669/erbon-suite) — 4.8/5 (72 reviews) 5. [Hostfully](https://www.softwareadvice.com.au/software/383815/orbirental) — 4.2/5 (235 reviews) ## Reviews ### "To be recommended" — 5.0/5 > **Alexantrou Katalin** | *3 January 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use and has many useful futures. > > **Cons**: For the moment, nothing to add. Happy overall. ----- ### "Buildium is a trusted software." — 5.0/5 > **Maria** | *19 October 2022* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: The software is easy to navigate and friendly. > > **Cons**: Buildium runs a little expensive but in my opinion is worth paying because is a trusted software. > > My experience using Buildium has been great. The software is easy to use. Their customer service is professional and well versed/knowledgeable. ----- ### "Unacceptable standard of customer service" — 1.0/5 > **Pawan** | *2 October 2017* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Nothing much to like. I would say that you can manage the reservations in an Excel based system better than this product. All the integration with OTAs are not reliable ...huge possibilities of overbookings. > > **Cons**: Choosing Channel manager and PMS is a big decision for a hotels/accommodation providers because It is not easy to exit and move to another service provider. Whether you are small or medium size , my recommendation will be to stay away from channelmanager.com.au. There are plenty of integrated PMS and CM provider in the market that offer better price and more value for money. Product: The product itself is not capable of managing the growth of your business. There are many inbuilt roadblocks e.g. rate plans cannot be mapped to OTAs, Payment gateway cannot be linked to your merchant services provider, no integration with financial systems and the list goes on. After realising that I made a mistake by choosing this product, I had to migrate all the data to the new PMS. A lot of work. Meanwhile, channelmanager.com.au deleted all our customers data/reservations without any warning or information. When I called, I was told that the payment was not made on time, so they deleted the whole database. No calls, no emails , no warnings before doing that. Do you expect this from a professional service provider? For your peace of mind, stay away from this product. ----- ### "Property Management System - Backbone for Hotel Operations\!" — 4.0/5 > **Abhinav** | *10 October 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The features such as Front desk management, Housekeeping management, accounting etc are the most important features of a PMS as they are directly linked to guest data and proper management of guests in the hotels. All the features are easy to use with upfront support and it is also seamless to integrate with a third party app such as bulk sms etc. > > **Cons**: Although majority features work seamlessly there is some improvement required in the accounting and night audit as well as handling online bookings.It is not user friendly as other systems due to multiple options segregated at once. > > Its been a fabulous journey with PMS thus far, hope it keeps up with the market pace. ----- ### "Ease Of Use for Dummies" — 5.0/5 > **Neil** | *30 June 2021* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: As 2 person agency having residential property management I found that this software was ideal for our business. It so easy to use and if any queries the back up with the remote source is great. It is a simple step by step format that is so simple to use (even for 1st time users). > > **Cons**: Very little to comment on as no real issues. As i have the minimum system due to the small rent roll there less reports available but no concerns as covers requirements for trust account. > > The program is so user friendly and the backup support quick to respond makes my choice to use Console a no brainer\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/465090/Property-Management-System?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/465090/Property-Management-System) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data