--- description: Review of Forsta Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Forsta | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Survey Software](/directory/4503/survey/software) > [Forsta](/software/465574/FocusVision) # Forsta Canonical: https://www.softwareadvice.com.au/software/465574/FocusVision Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/465574/FocusVision?page=2) > Forsta is a Human Experience platform offering tools for gathering, analyzing, and visualizing customer and employee insights. It serves industries and professionals such as customer experience specialists, market researchers, employee experience professionals, and marketing executives who seek to understand human experiences for business decisions. The platform includes data collection features through customizable surveys, online conversations, digital communities, and social listening tools. Its centralized data hub uses advanced analytics, including text and voice sentiment analysis, to identify meaningful patterns. Forsta provides visualization tools for creating reports, interactive dashboards, and infographics that simplify complex data. Forsta focuses on actionability with workflow integrations, management trackers, and mobile notifications to ensure insights reach the appropriate individuals. The platform upholds strong security protocols to protect data and includes accessibility features for all team members. Enterprise branding capabilities allow customization to align with an organization's visual identity, and industry benchmarks offer context for interpreting results. > > Verdict: Rated **4.2/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 13 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Forsta - **Location**: New York, US - **Founded**: 1990 ## Commercial Context - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Contact FocusVision directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Customer Segmentation - Customisable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Import/Export - Drag & Drop - Email Marketing - Email Reminders - Feedback Management - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - Offline Response Collection - Pulse Surveys ## Integrations (19 total) - Adobe Analytics - Adobe Experience Cloud - Ascribe - Blackhawk Network - Cint - Contentsquare - Docebo - Google Translate - IBSRE Property Management Accounting - Infobip - PinPoint - Tableau - Tealium Customer Data Hub - Toluna Start - Twilio ... and 4 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Software](https://www.softwareadvice.com.au/directory/4503/survey/software) ## Alternatives 1. [UmfrageOnline](https://www.softwareadvice.com.au/software/449992/Enquetes-Maken) — 4.6/5 (1553 reviews) 2. [Google Forms](https://www.softwareadvice.com.au/software/179230/google-forms) — 4.7/5 (11365 reviews) 3. [SurveyMonkey](https://www.softwareadvice.com.au/software/157864/surveymonkey) — 4.6/5 (10427 reviews) 4. [Jotform](https://www.softwareadvice.com.au/software/433821/jotform) — 4.7/5 (2795 reviews) 5. [SurveyHero](https://www.softwareadvice.com.au/software/450556/SurveyHero) — 4.7/5 (207 reviews) ## Reviews ### "Decipher Review 2020" — 5.0/5 > **Aastha** | *25 May 2020* | Market Research | Recommendation rating: 9.0/10 > > **Pros**: Its very user friendly and most of the features of this tool are very easy for a programmer. Mostly Drag and Drop features are very easier and user friendly. Its one tool having all the packages i.e. Survey Programming, Data Capture, Cross Tabulation, Reporting, Dashboard. Really a great tool. > > **Cons**: When it comes to tabulation then we have very less limit for Sig test characters. We have 26 characters i.e. from A to Z but it should support more characters, otherwise we need to divide single banner having many banner points into different banners. > > Great experience. Customer service support is also very good. ----- ### "Easy to learn and very powerful" — 5.0/5 > **Ken** | *6 March 2020* | Market Research | Recommendation rating: 10.0/10 > > **Pros**: The learning survey on this software is very easy. It is very similar to other software platforms used in the Market Research sector and therefore very easy to pick up. > > **Cons**: There are some new question types that were promised that still have not come out for general use yet. > > My interactions with FocusVision Decipher has been great. From the initial trying it out period to ongoing support, things have gone very smoothly. ----- ### "Does the job" — 3.0/5 > **Constanza** | *23 April 2025* | Translation & Localization | Recommendation rating: 5.0/10 > > **Pros**: It is quite simple to use and user friendly from a survey respondent perspective > > **Cons**: Not that easy to navigate when you're checking data and surveys uploaded, learning to work around it takes some time as the platform is not super intuitive ----- ### "Forsta review from a developer" — 5.0/5 > **Daniel** | *28 August 2025* | Market Research | Recommendation rating: 10.0/10 > > **Pros**: I recently learned how to use Forsta+ to build surveys and I really like how many options it has. There are many question types, logic, and solutions that can be applied. > > **Cons**: I did not find any negative things about Forsta+. So far, it seems like a fantastic tool to build customer surveys, reports, and more. > > I have really enjoyed learning the Forsta platform so far. It has many options in the survey builder for question types, logic, and custom code. The reporting dashboard also seems very customizable and great. ----- ### "Amazing data use" — 5.0/5 > **Noy** | *3 August 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The most I like about forsta is the data collection and the customer support very fast and very nice people > > **Cons**: The least I liked about Forsta is the waiting time on the website but beside the waiting time everything were perfect ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/465574/FocusVision?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/465574/FocusVision) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data