--- description: Review of Resort Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Resort Manager | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Hotel Management Software](/directory/4504/hotel-management/software) > [Resort Manager](/software/466419/Resort-Manager) # Resort Manager Canonical: https://www.softwareadvice.com.au/software/466419/Resort-Manager > Resort Manager is a hotel management software designed to manage reservations, front desk operations, housekeeping, billing, and point-of-sale functions within a single system. It is used by independent hotels, resorts, and villa operations in Southeast Asia and other regions. The platform supports properties with mixed inventories, such as rooms, bungalows, and villas, allowing for the management of diverse accommodation types. The software includes modules for guest relations, reporting, finance, accounting, and inventory control. It is available in two editions: a full system and a simplified version called Resort Manager Lite, which is suited for properties with minimal operational needs. The platform supports multiple languages, including English, Indonesian, Thai, Vietnamese, Malay, Spanish, French, Greek, Italian, and Portuguese. Task automation helps reduce administrative workload while maintaining property management functions. Resort Manager was first released in 2009. It continues to be used by properties from its initial deployment. > > Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Little Fish Technologies - **Founded**: 2001 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise) - **Supported Languages**: English, Indonesian, Thai - **Available Countries**: Australia, Canada, France, Germany, Indonesia, Ireland, Italy, Malaysia, Netherlands, Philippines, Singapore, Thailand, Timor-Leste, United Kingdom, United States, Vietnam ## Features - Billing & Invoicing - Booking Management - Built-in Accounting - CRM - Calendar Management - Customer Database - Customizable Templates - Discount Management - Extended Stay - For Vacation Rentals - Front Desk Management - Guest Experience Management - Housekeeping Management - Inventory Management - Maintenance Management - Marketing Automation - Multi-Currency - Point of Sale (POS) - Rate Management - Reporting/Analytics ## Integrations (4 total) - Remote Desktop Manager - Revinate - SiteMinder - TSPlus ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Hotel Management Software](https://www.softwareadvice.com.au/directory/4504/hotel-management/software) ## Reviews ### "Would have been lost without it\!" — 5.0/5 > **Verified Reviewer** | *8 September 2018* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: For us this has been a great addition\! Ever since we have used it we have been able to combine our offering and this has meant we have been able to grow our revenues effectivley. > > **Cons**: Would love to see some more enhancements and more reporting. ----- ### "A Flexible and Reliable PMS for growing Hospitality Businesses" — 5.0/5 > **Mitch** | *9 September 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Resort Manager has been our PMS of choice for the past two years and has played an important role in supporting our business growth. As we've expanded through a phased development approach, the software has remained flexible and adaptable to our changing requirements. It's easy to use, cost-effective, and backed by exceptional customer support. The 24/7 assistance has been particularly valuable in the hospitality industry, where timely support is critical. Overall, Resort Manager provides outstanding value and has proven to be a reliable partner in our ongoing growth and operations. > > **Cons**: There is very little I would consider a negative after using Resort Manager for the past two years. Like any software platform, we experienced a few minor bugs and integration challenges during the early stages of implementation, particularly relating to our POS system. However, many of these issues were influenced by the unique operating environment of our business on a remote island, where connectivity and infrastructure limitations can create additional challenges beyond the control of the PMS itself. What stood out was the way the Resort Manager team responded. Rather than simply addressing software-related issues, they worked closely with us to improve the broader IT environment and offered additional IT services that significantly enhanced our network infrastructure and connectivity. As a result, many of the challenges we initially faced were resolved, leading to a much more reliable and efficient operation. Overall, any concerns we encountered were minor and were outweighed by the proactive support and solutions provided by the Resort Manager team. ----- ### "General Manager" — 3.0/5 > **Mongkol** | *15 December 2016* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: Report link such as Manager Report and Business source is useful > > **Cons**: Part of guest report a bit difficult cause have no total number of guest separate by adult, child > > I don't say that the system is bad because of the function is not proper, some menus were hidden, in need to click to find it. training not clear because the trainer is English speaking and all user are Thai so some point is not clear and training seem like a lecture. In my opinion, training should have monitor separate and all trainee can practice in each proposition. ----- ### "Very impressed" — 5.0/5 > **Chris** | *19 September 2014* > > We replaced our existing PMS which was one of the big three systems with resort manager, We made the mistake of buying a global brand PMS through a Thai licence holder which you have to do due to there company rules. The back up support from the Thai licence holders based in Bangkok was absolutely abysmal, after three years of constant phone calls and e mails we decided we would have to move on and find a PMS that had the back up we required. We have a middle size hotel of forty rooms and after a lot of research were recommended Mark Townsend of Littlefish Technologies, What a breath of fresh air after all the problems we had in the past three years. within a day of my e mail to Mark we were talking on Skype where he very patiently ran me through the departments of Resort Manger, from there we had signed up within a week and within a further week he was on his way to our hotel. The original agreement was that he would stay for two weeks to install the new PMS soft wear and carry out training in all departments, Ha stayed five weeks in the end to insure that everybody knew how to get the best from his system. The system has been running for a couple of months now with no problems, plus Mark is always on the other end of the phone to answer any questions from our staff. If there is a down side to this product i haven't found it yet. I must finish by mentioning the very competitive price, Best value for money we have spent since the day the hotel opened . ----- ### "An excellent solution at a great price" — 4.0/5 > **Bryan** | *21 January 2016* > > We wanted an all embracing hotel management system at an affordable price. Our previous system was very good, but in needing to update a huge expenditure for both soft and hard ware was requireed. Resort Manager was recommended by a respected colleague in the business and we opted for this. What is particularly good is that the system can be adapted to suit particular needs and this was done effectively. The training was very good and importantly, the follow-up sorting out inevitable glitches was speedy and the ongoing support is excellent. There are a few minor things which could be developed, but overall, we are more than satisfied with the system. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/466419/Resort-Manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data