--- description: Review of smartQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: smartQ | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Task Management Software](/directory/1412/task-management/software) > [smartQ](/software/467193/smartQ) # smartQ Canonical: https://www.softwareadvice.com.au/software/467193/smartQ Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/467193/smartQ?page=2) > smartQ is a project and task management tool that helps teams visualize their workflow and collaborate effectively. It offers a Kanban-style task board view that provides better visibility into the work process, making it easier to manage resources and identify bottlenecks. The software can be customized to fit the needs of any organization, whether it's for task tracking, issue management, help desk, or any other scenario. Teams can use smartQ to share notes, files, and communicate in a central location, as well as submit tickets via email or external forms. The platform also offers flexible user roles and permissions, allowing managers to control team access and security. In addition to its core collaboration features, smartQ integrates with various tools, such as Gmail, Outlook, and Slack. It also provides an API and supports automation rules and triggers, enabling teams to streamline their workflows and increase productivity. > > Verdict: Rated **4.5/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 43 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Disarea - **Founded**: 2007 ## Commercial Context - **Starting Price**: USD 5.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Basic $5 per user/month Pro $8 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Czech, Dutch, English, French, German, Italian, Russian, Spanish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agile Methodologies - Alerts/Notifications - Assignment Management - Backlog Management - Charting - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Reports - Data Import/Export - Deadline Management - Document Management - Drag & Drop - Email Management - Email-to-Task Conversion ## Integrations (10 total) - 5pm - 8am - Alexa - Dropbox Business - Gmail - Google Drive - Microsoft 365 - Microsoft Outlook - OneDrive - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Task Management Software](https://www.softwareadvice.com.au/directory/1412/task-management/software) ## Related Categories - [Task Management Software](https://www.softwareadvice.com.au/directory/1412/task-management/software) - [Workflow Management Software](https://www.softwareadvice.com.au/directory/4272/workflow/software) - [Agile Project Management Software](https://www.softwareadvice.com.au/directory/3139/agile/software) ## Alternatives 1. [Jira](https://www.softwareadvice.com.au/software/4315/jira) — 4.4/5 (15312 reviews) 2. [viaSocket](https://www.softwareadvice.com.au/software/520083/viaSocket) — 4.8/5 (640 reviews) 3. [Asana](https://www.softwareadvice.com.au/software/5576/asana) — 4.5/5 (13547 reviews) 4. [monday.com](https://www.softwareadvice.com.au/software/131008/monday-com) — 4.6/5 (5726 reviews) 5. [Zapier](https://www.softwareadvice.com.au/software/163639/zapier) — 4.7/5 (3043 reviews) ## Reviews ### "Great discioline management app" — 5.0/5 > **Talia** | *30 January 2019* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use and track data. It's good to see all infractions for each kid. > > **Cons**: I have No cons. I like everything about it. ----- ### "smartQ is an Easy, Efficient Project Management Tool" — 5.0/5 > **Tracy** | *20 February 2019* | Graphic Design | Recommendation rating: 10.0/10 > > **Pros**: I love that smartQ makes tracking projects a breeze. From creating the ticket, to archiving the ticket, everything is meant to be easy and efficient. We're able to keep track of notes for each project, and if a few years go by and we need to pull up a project again, we can find it in a few seconds in the archives. Then...voila\! There are all our notes, and even times/dates of when things took place. > > **Cons**: I think the ONLY thing I don't like is that the "upd" tag that comes on when a ticket is updated, never goes away unless you click on the ticket again. I think that is great if you're NOT the one who made the update. But if you're the one who updated it, I think that it would be much better if it went away in a few hours, or something. That's my only complaint though\! > > My overall experience with smartQ has been wonderful. I'm not sure how I'd ever get my work done without it. We juggle so many projects at one time, it is really hard to keep track of stuff and smartQ just takes all that hard work out of my hands. The customer service has been great as well. I've actually seen my suggestions made - and quick too\! It's very cool to know that they truly listen to feedback - makes me feel like part of their team\! ----- ### "Very useful but struggles to fit" — 3.0/5 > **Erik** | *19 February 2019* | Nonprofit Organization Management | Recommendation rating: 4.0/10 > > **Pros**: It functions well for basic customization and the template builder has helped a ton > > **Cons**: The mobile integration and overall user experience is messy. > > It has worked for us but isn't quite there for our needs long-term. ----- ### "Great tool we have used it for years." — 4.0/5 > **Serena** | *20 February 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: This software is economical, it is easy to use and setup. We use it for many things in our organization including tracking request from external parties. We also track cross-department internal workflow using the tool. The best features are the ability to set up your own workflow, the ability to create tickets via an external e-mail and the ability to get alerts when a ticket is edited or reaches a stage in the workflow. Color coding of tickets has also been helpful to visually categorize tickets. > > **Cons**: The only downfall for our use is that all incoming tickets not created within the software have to come into the same project. Having rule bases filters that allow the tickets to get separated when received would make this a better product. > > The support for this tool is very good. The help desk is responsible and fast to address a question or concern. We have considered replacing it with other tools with more features and our users have had drastic reactions that they love it and don't want another tool. That is the best praise any software can get. ----- ### "Great to use but need some improvement" — 4.0/5 > **Stephanie** | *29 September 2020* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: easily to understand its function, easily to implement and customize the outlook and feature we want. > > **Cons**: After the update, ticket turn red if pass 'require by date', however it won't turn it back even i change/update require by date to a future date, every time need to manually adjust it. > > Overall it satisfy our company needs and easily to understand how it works, some improvement might be needed in order to give more efficient ways for client to use it. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/467193/smartQ?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/467193/smartQ) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data