About EHR 24/7

EHR 24/7 by Office Ally is a trusted electronic health record system used by more than 20,000 users. Its comprehensive patient charting and document management, real-time patient information, and customizable forms provide healthcare providers with an intuitive interface to manage patient care. By using EHR 24/7, providers can improve communication and collaboration between providers, leading to more accurate diagnoses and fewer errors. Its seamless integration with other Office Ally solutions also provides additional functionality such as patient intake, electronic prescription and more. With no needed implementation, healthcare providers can use EHR 24/7 to treat and document patients today. 1. Comprehensive patient charting and document management 2. Intuitive interface and customizable dashboard 3. Real-time patient information stored in a secure and HIPAA compliant software 4. Customizable forms and progress notes 5. Trusted by more than 20,000 users ALL-IN-ONE EHR SOLUTION Manage patient records and appointment scheduling in one powerful and intuitive platform. AFFORDABLE PRICING Get an EHR system that fits your budget, whether large or small. PHYSICIAN-APPROVED EHR 24/7 is used and trusted by more than 20,000 users to maintain their electronic health records. BENEFITS • Secure electronic medical record sharing • Accessibility of real time information • More accurate diagnoses, fewer errors • Better documentation leading to more accurate coding and billing • Improve ordering efficiencies, patient safety, and provider productivity - electronically order labs and prescribe medications • Remain compliant • Deliver a better patient experience • Affordable, no contract • Ease of implementation • See, treat, and document patients immediately with no implementation needed KEY FEATURES • Capture pay-for-performance monies • Order and receive lab results online • Eligibility verification (Additional fees may apply) • Real time results reporting • Customizable SOAP note guidelines • Patient follow up alerts • Secure message center • Configurable SOAP notes and document templates • Inclusion of Practice Mate, Office Ally’s practice management solution • Seamless integration with other Office Ally Solutions that help with patient intake and e-prescribing
EHR 24/7 Software - Desktop
EHR 24/7 Software - Patient chart
EHR 24/7 Software - Patient information
EHR 24/7 Software - SOAP note
EHR 24/7 Software - Lab results
EHR 24/7 Software - Appointment book
EHR 24/7 video
EHR 24/7 Software - Desktop - thumbnail
EHR 24/7 Software - Patient chart - thumbnail
EHR 24/7 Software - Patient information - thumbnail
EHR 24/7 Software - SOAP note - thumbnail
EHR 24/7 Software - Lab results - thumbnail

EHR 24/7 pricing

EHR 24/7 does not have a free version and does not offer a free trial. EHR 24/7 paid version starts at USD 39.95/month.

Starting Price:
USD 39.95/month
Free Version:
No
Free trial:
No

Alternatives to EHR 24/7

EHR 24/7 Reviews

Feature rating

Value for Money
4.4
Functionality
3.9
Ease of Use
4.1
Customer Support
4.0
5 reviews of 166 View all reviews
Dr. Taher
Dr. Taher
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 11/12/2023

Trustworthy platform

I like it. Will continue to use it and even do notes on it. But need an app.

Pros

It’s simple to use. But I wish there was an app.

Cons

Chrome makes you zoom in and out to find the next clickable box. An app would solve it.

Response from Office Ally

Dr. Taher, Thank you for the complimentary review. We are very glad that you are enjoying the product.

We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.

Replied 19/12/2023
Susanna
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 06/09/2023

Great slim and affordable EHR for small practices

This meets our major requirements affordably. Patients are able to communicate with me via the portal, schedule appointments and pay bills. We cycled through several EHRs for small practices and my staff and I agree this one has been the best in terms of ease of use, responsiveness of support staff, integration with practice management, and simplicity of interface.

Pros

It's easy to use and customize for my small practice without having to navigate enterprise-level features that we don't need. Training is simple so onboarding new staff members is quick. Key integrations with eRx, labs and practice management have been seamless, and the pricepoint is an order (or two) of magnitude lower than large scale options such as Athena or Epic. I like the ability to easily free text without opening and closing multiple windows.

Cons

Patient portal still needs work to improve integration and features. Patient access to chart is limited and requires active monitoring (e.g. routing reports to the portal). I don't report statistics for Medicare so can't comment about utility for that. Chart management features such as searching for specific diagnoses or medications is clunky -- can't use * to fold multiple related diagnoses into the same search.

Alternatives Considered

EpicCare , athenaOne and Amazing Charts

Reasons for Choosing EHR 24/7

SOAPWare went out of business after we had used it for 10 years. The second product's EHR was extremely limited and difficult to use, with no practice management integration and we switched to EHR 24/7 within a year.

Reasons for Switching to EHR 24/7

1) ease of charting -- fewer dropdowns and opening separate windows for documentation; 2) streamlined for small practice so I'm not bogged down in features designed for large enterprises and big multispecialty groups; 3) cost -- 10-100x less than most alternatives.

Response from Office Ally

Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.

Replied 07/09/2023
Bryce
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 12/12/2023

Priced right, but takes some set up and getting used to.

I've been with this system for 8 years and haven't found a reason strong enough to get something different. I think that speaks a lot.

Pros

I like the price of this product, mostly because my whole clinic is run through this system. Notes, claims, payments and scheduling all can be done through this system. I also like that, once set up, is easy to train front office workers on it.

Cons

Set up took a long time. It's now very personalized but not exactly how I would want it, but good enough.

Response from Office Ally

Bryce, Thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.

Replied 19/12/2023
Verified Reviewer
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 11/11/2020

Great system with some drawbacks

This is a great system if you don't need advanced notifications of appointments, or want outside vendors to interact with the system for reviews. And, if your clinic doesn't care that the clinician can't look at the financials or schedule, it works well. To us, this was a huge drawback. But, we loved the ease of use for the actual charting.

Pros

Charting is quick as long as you use Text Blaze Snippets on chrome with it. Otherwise, it can be long. It is customizable by the provider and for specialties which is nice. Each specialty can have their own template. Adding patients is easy. Re-prescribing doesn't require an actual note, so the MA's or RN's can do this and send to provider for authorization. Uses "superbills" for charting, meaning you can bundle specific CPT codes with allowed ICD10's. Interacts with their billing clearinghouse for rapid notification of coverage.

Cons

It is segmented. You can't look at the patient financial's without going into a completely different system (the practice manager). Same goes for scheduling. In other words, if you want to schedule, you have to be logged into 2 systems they have that communicate. But, requiring you to have multiple types of browsers (not just tabs) up and running. The system only allows notifications of appointments outside of a 24 hour period, such that if you wanted to setup notification of appointment on the same day, ie. 3 hours before appointment, it doesn't let you. And, there is no system outside that interacts with officeally. So, if you want to do patient reviews, emails, etc., you have to manually upload your file to the outside vendor.

Alternatives Considered

WRS Health and AdvancedMD EHR

Reasons for Choosing EHR 24/7

We had used OfficeAlly's clearinghouse for years and were happy with them. And, Charm does not do billing well, plus the charting took too long.

Switched From

CharmHealth

Reasons for Switching to EHR 24/7

Cost for Advanced EHR and the ease of charting. For us, quick charting is the best. AdvancedEHR was expensive and took too long to chart. We switched to WRS health after a year with officeally. Clinicians didn't like the switch as OA is easy for charting, but the staff likes WRS for the front-desk. In the end, we are still looking for a viable option.
Vasilios
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
2
Ease of Use
3
Customer Support
1

4
Reviewed on 12/12/2023

Honest review from someone using since 2018

I'm tired of changing EMR's over the years and I have been managing to make it work for now. The problem is that the next EMR that charges 30x OA isn't that much more intuitive.

Pros

Simplicity in its GUI, pricing and web based system.

Cons

Several limitations on setting up your notes/templates. RCM is horrible. Can not extract information required through reports. Needs better integrations and ability for practice to customize to its need.

Response from Office Ally

Vasilios, Thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.

Replied 19/12/2023

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