EHR 24/7

Pros

I like the simplicity of Office Ally. It is very easy to use for scheduling your patient, managing their electronic health record with easy to use templates and following the electronic billing process.

Cons

The only thing I would add to Office Ally after using it for 8 years plus, would be the ability to print out a patient ledger with the provider's name, address and phone number at the top. If there isn't a balance due on the account the statements won't include the visits dso the only option for me to print a form that our patients need for their HSA and FSA accounting is the patient ledger. If you print a superbill at the time of service it will be inclusive of all these things but the aftercare for financials is where this pops up. Other than this one little thing I am very happy with Office Ally and you can't beat the pricing!

Pros

Charting is quick as long as you use Text Blaze Snippets on chrome with it. Otherwise, it can be long. It is customizable by the provider and for specialties which is nice. Each specialty can have their own template. Adding patients is easy. Re-prescribing doesn't require an actual note, so the MA's or RN's can do this and send to provider for authorization. Uses "superbills" for charting, meaning you can bundle specific CPT codes with allowed ICD10's. Interacts with their billing clearinghouse for rapid notification of coverage.

Cons

It is segmented. You can't look at the patient financial's without going into a completely different system (the practice manager). Same goes for scheduling. In other words, if you want to schedule, you have to be logged into 2 systems they have that communicate. But, requiring you to have multiple types of browsers (not just tabs) up and running. The system only allows notifications of appointments outside of a 24 hour period, such that if you wanted to setup notification of appointment on the same day, ie. 3 hours before appointment, it doesn't let you. And, there is no system outside that interacts with officeally. So, if you want to do patient reviews, emails, etc., you have to manually upload your file to the outside vendor.

Alternatives Considered

Reasons for Choosing EHR 24/7

Switched From

Reasons for Switching to EHR 24/7

Pros

Just about the only real benefit of this software is the price tag. Our office used it when we were first launching and costs were a concern.

Cons

The interface is awful. Workflow is horrendous. At least 3 of my notes would get deleted every Friday while I was charting and had to re-do them.
Every page took forever to load and if you clicked something before the little circle stopped, it would freak out and refresh/you would lose everything you did.

There is an E-prescribe but it was pretty terrible. Luckily I had a backup mobile app from another company to prescribe when OA wouldn't let me complete my task. Trying to navigate records was a nightmare. No smart search feature. Labs were not integrated, rather they were received as documents and uploaded into a document section. Thus, you had to spend countless time clicking through each document to find what you were looking for. No way to trend results.

Pros

It works hand and hand with Practice Mate, so that your entire practice can be integrated through one electronic system. Patient scheduling, medical records, prescriptions, patient charts, billing, claims, payments, invoices, all in one.

Cons

There really are not many drawbacks to Office Ally's Practice Mate and EHR 24/7, I highly recommend them for any practice looking for a comprehensive software solution for their business.

Pros

What I like most about using this software is that it's convenient and free. This software stores patients information to be pre-filled into the HIPAA form saving time it takes to file a claim. Another plus is it allows you to file the claims electronically and it checks for accuracy before the final submission.

Cons

Once you complete a claim you have to print it right away for your receipt or else you won't be able to retrieve it later.