---
description: Review of VitusVet Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: VitusVet | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/4327/veterinary/software) > [VitusVet](/software/468867/VitusVet)

# VitusVet

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> Countless veterinary professionals rely on VitusVet to streamline their administrative tasks, allowing them to concentrate on improving patient care. VitusVet provides a comprehensive suite of tools designed to help veterinary clients effectively manage their pets' health while reducing staff workload. Our all-in-one patient management bundle features mass communication, online scheduling, a customized mobile app for clients, record sharing, PIMs write-back, two-way texting, automated reminders, payment processing, DoorDash integration, and additional functionalities.
> 
> Verdict: Rated **4.7/5** by 69 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 69 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: VitusVet
- **Location**: Baltimore, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: USD 99.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Electronic Payments
- Email Reminders
- Patient Records Management
- Payment Processing
- Prescription Processing
- Reminders
- Reporting & Statistics
- SMS Messaging
- Self Service Portal
- Third-Party Integrations
- Treatment Planning
- Workflow Management

## Integrations (7 total)

- Advantage
- Complete Clinic Software
- Cornerstone
- Covetrus Pulse
- DaySmart Vet
- HIPPO
- Infinity ERP

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Veterinary Software](https://www.softwareadvice.com.au/directory/4327/veterinary/software)

## Reviews

### "BEST WAY to contact your Ve\!" — 4.0/5

> **Verified Reviewer** | *14 November 2019* | Government Relations | Recommendation rating: 8.0/10
> 
> **Pros**: This app is super easy to use and allows you to have all of your vets records, prescription info, vaccinations and more, right in the palm of your hand. I love the appointment request feature, way more efficient than trying to arrange by phone.
> 
> **Cons**: At times, it can be a little clunky to get to different menus or find the correct screen you're looking for.
> 
> This is hugely beneficial for a pet owner, I recommend it to all owners and their vets.

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### "Great product but needs updates" — 4.0/5

> **Lisa** | *12 August 2024* | Veterinary | Recommendation rating: 8.0/10
> 
> **Pros**: Simple format, easy to learn and use. Very straightforward. Customer service is quick and very helpful.
> 
> **Cons**: The appointment requests. They never line up with actual appt slots and there is no customization that will allow for that.
> 
> VitusVet is great but it has been surpassed by its' competitors. Would be best for a small practice. We love it and have used it for years but will likely be switching to a more intuitive program in the near future.

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### "Helpful in the post COVID world" — 3.0/5

> **Susan** | *4 August 2022* | Veterinary | Recommendation rating: 6.0/10
> 
> **Pros**: We use Vitus for our prescription requests, payments, reminders and texting and love the functionality
> 
> **Cons**: The support is definitely not where it should be. You have to email and wait, sometimes days for a response. It would be nice to have more local control of features
> 
> The setup went flawlessly but support afterwards was not good. We still use it but I don’t have a super strong tie if something better came at better price

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### "We Love VitusVet" — 5.0/5

> **Alisa** | *17 April 2025* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: They are great to work with and they are quick in getting back to you.  I also love the ease of using Vitus vet.
> 
> **Cons**: I cannot say that I have anything negative to say about VitusVet , except maybe sometimes there are issues with our reminders, but it usually gets taken care of right away.
> 
> I have been really happy overall using VitusVet and the people are always really friendly and helpful.

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### "VitusVet is PAWsome" — 5.0/5

> **Dawn** | *10 September 2024* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: Their customer service is AMAZING.. I give it 10 stars.  I also love the entire customer engagement platform as it has made it easier and streamlined our work flow and customer communication.
> 
> **Cons**: I wish there was the capability of when using the appointment requests that it would recognize only the open appointment slots and not all of them during the day.
> 
> I love VitusVet and it is one of the best decisions I made for our clinic.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/468867/VitusVet)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/468867-VitusVet/> |
| en-AU | <https://www.softwareadvice.com.au/software/468867/VitusVet> |
| en-GB | <https://www.softwareadvice.co.uk/software/468867/VitusVet> |
| en-IE | <https://www.softwareadvice.ie/software/468867/VitusVet> |
| en-NZ | <https://www.softwareadvice.co.nz/software/468867/VitusVet> |

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