--- description: Review of VBASoftware Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VBASoftware | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Claims Processing Software](/directory/4761/claims-processing-software/software) > [VBASoftware](/software/469046/Virtual-Benefits-Administrator) # VBASoftware Canonical: https://www.softwareadvice.com.au/software/469046/Virtual-Benefits-Administrator Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/469046/Virtual-Benefits-Administrator?page=2) > Virtual Benefits Administrator is a cloud-based claims processing solution that helps organizations of all sizes manage various types of health care benefits. Its claims management platform allows users to handle a variety of claims including medical, disability, vision, COBRA, dental, FLEX and life insurance. Primary features of Virtual Benefits Administrator include configurable dashboards, accounting, fee scheduling, reinsurance, customer services, billing and commission management, provider database and administration. Its authorization module enables users to automate the processing and adjudication of application via custom algorithms. Additionally, it allows managing application status through configurable approvals, pends and denials with reason codes. Virtual Benefits Administrator lets users create custom reports and save them in multiple formats including PDF, XML, CSV, Text or HTML. The platform integrates with various third-party applications such as Emdeon, Claims Bridge and Ingenix. Pricing of the product is available on request and support is extended via phone and online helpdesk. > > Verdict: Rated **4.7/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 10 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VBA - **Location**: Germantown, US - **Founded**: 1997 ## Commercial Context - **Starting Price**: USD 6,925.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Pricing information is available on inquiry. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Benefits Management - Billing & Invoicing - COBRA Administration - Case Management - Claims Adjuster Management - Claims Management - Claims Tracking - Client Portal - Co-Pay & Deductible Tracking - Commission Management - Compliance Management - Configurable Workflow - Contingency Billing - Customer Management - Customisable Invoices - Customizable Fields ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Claims Processing Software](https://www.softwareadvice.com.au/directory/4761/claims-processing-software/software) ## Related Categories - [Claims Processing Software](https://www.softwareadvice.com.au/directory/4761/claims-processing-software/software) - [Benefits Administration Software](https://www.softwareadvice.com.au/directory/492/benefits-administration/software) - [HR Apps](https://www.softwareadvice.com.au/directory/1879/mobile-app/software) - [Insurance Software](https://www.softwareadvice.com.au/directory/4506/insurance/software) - [Online HR Software](https://www.softwareadvice.com.au/directory/369/web-based-hr-software/software) ## Alternatives 1. [BQE CORE Suite](https://www.softwareadvice.com.au/software/37091/bqe-core-project-management) — 4.5/5 (783 reviews) 2. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews) 3. [Rippling](https://www.softwareadvice.com.au/software/410674/rippling) — 4.9/5 (4614 reviews) 4. [Wave](https://www.softwareadvice.com.au/software/18767/wave) — 4.4/5 (1720 reviews) 5. [NetSuite](https://www.softwareadvice.com.au/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2003 reviews) ## Reviews ### "Configurability + Ease of Use + Features = Great Policy Service Solution" — 5.0/5 > **Christopher** | *15 October 2020* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The ease of use combined with user configurability is really what drove us to select VBA. Configurability really helps us from a reporting standpoint by ensuring we're collecting the data we need for performing on-going analytics. > > **Cons**: While it is easy to set up templates of plan information, some of the steps can be monotonous at times. However, the system makes it easy to copy plans to new groups and edit as needed. > > We've had a really positive experience with VBA, at all levels of the company. They are always willing to work with us on different projects or initiatives we are looking to undertake. They are a true partner. ----- ### "WITH FLEXIBILITY, FUNCTIONALITY & EXCEPTIONAL TECHNOLOGY" — 5.0/5 > **randy** | *6 December 2017* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Virtual Benefits Administrator is lowly priced. This makes it the best solution for small and starting businesses. The software is widely used because of its high efficiency. It is cloud-based. Virtual Benefits Administrator integrates very well. The good thing about this software is that you can use it from any place. This makes it easy for the managing of your business. Virtual Benefits Administrator helps save time while maximizing profits. This software automates almost all the processes. You will have an easy time working as paperwork is greatly done away with. It is secure. You can always be sure of total security while using this software. The software stores large amounts of data for a long time. Only the authorized can access information. Customer support service is available to help users with arising questions. > > **Cons**: I think every software has always its negative side. The only negative side of using it is that it did really cost high. If you are a first timer in using this kind of software the usage would be so much easier and if you are not tutorials must be done to prevent any loss of data. The support team is one of the best since they response to every request I have made. > > My overall reaction of the software is really amazing. My business blooms and many of my customers become more satisfied with our services. Every member in our insurance company is accommodated patiently. This software is the best software I ever had. ----- ### "Paragon checks in" — 4.0/5 > **Nancy** | *23 May 2022* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: The ability to customize - even though it cost a fortune. > > **Cons**: It's still requires some manual intervention where there should be systematic assistance. > > Pleased. It's the best of what's out there. ----- ### "Ease of Use" — 5.0/5 > **Chad** | *23 May 2022* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: Ease of Use, the ability to process through claims easier. The ability to setup claims to auto adjudicate. > > **Cons**: Need more Flex options, we believe we are going to have to do some tracking outside the system to maintain what we are currently doing for our clients. > > So far we have been extremely satisfied with VBASoftware. We are not quite using daily but are getting more and more involved with it each day. Looking forward to this being our only system. ----- ### "VBA Software - Decision to Purchase" — 5.0/5 > **Richard** | *15 October 2020* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The staff at VBA are the best to work with and provide great customer service. Their response time is excellent. For our staff the ease of EDI and Cloud based system is great. > > **Cons**: Not really sure if we have experience any real problems with the VBA System. > > Five years ago I gave my staff 3 claims software vendors to review for purchase. They spent months in evaluating and decided on VBA Software. It was the best decision we have made as a company. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/469046/Virtual-Benefits-Administrator?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/469046/Virtual-Benefits-Administrator) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data