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description: Review of City Hive Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: City Hive | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [eCommerce Software](/directory/4340/ecommerce/software) > [City Hive](/software/469281/City-Hive)

# City Hive

Canonical: https://www.softwareadvice.com.au/software/469281/City-Hive

> City Hive is an e-commerce platform designed for the three-tiered alcohol industry. It connects retailers, distributors, and suppliers within the wine and spirits marketplace. Retailers can establish an online presence, distributors can streamline communication with suppliers and buyers, and suppliers can manage product data and branded marketing efforts.

The platform offers custom-branded websites and mobile apps for retailers, with compatibility for existing point-of-sale systems. Inventory, pricing, and product data synchronize automatically in real time. A comprehensive product database is included. Features include search engine optimization tools, email campaign functionality, SMS promotion options, and push notifications. Distributors have access to white-label storefronts, enterprise resource planning tools, customer relationship management features, and direct merchant connections. Suppliers use a centralized dashboard to manage brand content across retail websites, implement advertising solutions, and enable transactions through brand websites while supporting retail partners.

An order management hub supports delivery and shipping coordination. UPC scanning technology allows purchases through the mobile app from any location. The platform provides real-time analytics and sales reporting. Marketing tools include parameter-based targeting for email campaigns.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: City Hive
- **Founded**: 2014

## Commercial Context

- **Starting Price**: USD 99.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: City Hive offers three retailer plans, billed monthly in USD plus transaction fees (a 2.5% City Hive fee and a 2.9% + $0.30 credit card processing fee per transaction). Each plan includes 1,000 contacts, with additional contacts at $0.01 each.

Standard — from $99/month: For stores establishing their first digital footprint. Includes a fully branded e-commerce website, order fulfillment for pickup, delivery, and shipping, POS integration and inventory sync, integrated payments with fraud protection, and email support.

Pro — from $149/month (recommended): Everything in Standard, plus a full marketing suite (SMS blasts, push notifications, automated emails), a loyalty and rewards program with membership tiers, advanced inventory controls, and priority support with a dedicated account manager.

Expert — from $699/month: Everything in Pro, plus managed Google and Facebook ad campaigns, two-way POS sync that writes online orders back to your POS, Extended Shelf for special orders and supplier feeds, and white-glove service with priority escalation.

A free trial is available. See the full plan comparison at the pricing link.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- CRM
- Catalog Management
- Data Security
- Email Marketing
- Inventory Management
- Mobile Access
- Multi-Channel Marketing
- Multi-Store
- Order Management
- Promotions Management
- Returns Management
- Reviews Management
- SEO Management
- Shipping Management
- Shopping Cart
- Templates
- Website Management

## Integrations (7 total)

- DoorDash for Merchants
- Google Ads
- Google Analytics 360
- Google Merchant Center
- GrubHub
- Instacart
- Uber Eats

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [eCommerce Software](https://www.softwareadvice.com.au/directory/4340/ecommerce/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/469281/City-Hive)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/469281-City-Hive/> |
| en-AU | <https://www.softwareadvice.com.au/software/469281/City-Hive> |
| en-GB | <https://www.softwareadvice.co.uk/software/469281/City-Hive> |
| en-IE | <https://www.softwareadvice.ie/software/469281/City-Hive> |
| en-NZ | <https://www.softwareadvice.co.nz/software/469281/City-Hive> |

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