--- description: Review of Phenom Applied AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Phenom Applied AI | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Recruitment Marketing Platforms](/directory/4451/recruitment-marketing-platform/software) > [Phenom Applied AI](/software/470773/Phenom-TRM-Cloud-Platform) # Phenom Applied AI Canonical: https://www.softwareadvice.com.au/software/470773/Phenom-TRM-Cloud-Platform Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/470773/Phenom-TRM-Cloud-Platform?page=2) > Phenom is an applied AI company with the only AI infrastructure built specifically for HR. Powered by Engines that harmonize data, Ontologies that guide every decision, X AI that hyper-personalizes experiences, and Agents that work alongside teams, Phenom’s platform uses industry and business context to automate workflows, eliminate busywork, and enhance every experience while remaining compliant. Driven by a purpose to help a billion people find the right work, no other company is as dedicated to helping organizations hire faster, develop better and retain longer. Phenom has earned accolades including: Inc. 5000’s fastest-growing companies (6 consecutive years), Deloitte Technology's Fast 500 (5 years), 11 Brandon Hall ‘Excellence in Technology’ awards including Gold for ‘Best Advance in Generative AI for Business Impact,’ Business Intelligence Group’s Artificial Intelligence Excellence Awards (3 consecutive years), The Cloud Awards 2025/2024, The A.I. Awards 2024, and a regional Timmy Award for launching and optimizing HelpOneBillion.com (2020). > > Verdict: Rated **3.9/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 14 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.3/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Phenom People - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 10,000.00 - **Pricing model**: Per User - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Applicant Tracking - Application Management - Approval Process Control - Approval Workflow - Assessment Management - Calendar Management - Candidate Management - Candidate Profiles - Candidate Sourcing - Candidate Tracking - Collaboration Tools - Communication Management - Competency Management - Compliance Management - Content Management - Data Import/Export - Document Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Recruitment Marketing Platforms](https://www.softwareadvice.com.au/directory/4451/recruitment-marketing-platform/software) ## Related Categories - [Recruitment Marketing Platforms](https://www.softwareadvice.com.au/directory/4451/recruitment-marketing-platform/software) - [Talent Management Software](https://www.softwareadvice.com.au/directory/371/talent-management-software/software) - [Onboarding Software](https://www.softwareadvice.com.au/directory/1396/employee-onboarding/software) - [Video Interview Software](https://www.softwareadvice.com.au/directory/446/video-interviewing/software) - [Applicant Tracking Systems](https://www.softwareadvice.com.au/directory/321/applicant-tracking-software/software) ## Alternatives 1. [100Hires](https://www.softwareadvice.com.au/software/111306/100hires) — 4.9/5 (1125 reviews) 2. [Indeed for Employers](https://www.softwareadvice.com.au/software/106038/indeed-for-employers) — 4.5/5 (7572 reviews) 3. [CEIPAL ATS](https://www.softwareadvice.com.au/software/128044/ceipal-ats) — 4.6/5 (1261 reviews) 4. [ZipRecruiter](https://www.softwareadvice.com.au/software/19531/ziprecruiter) — 4.2/5 (10929 reviews) 5. [NEOGOV](https://www.softwareadvice.com.au/software/390701/neogov) — 4.5/5 (850 reviews) ## Reviews ### "User friendly ATS" — 4.0/5 > **Saurabh** | *21 October 2022* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: I really like the campaign management feature which allows us to target our all candidates at once+ it gives us all the information about bounced emails, responded, opened, etc which I feel is very unique. > > **Cons**: There are multiple things which I don't like:-We can not delete multiple candidates from the project, we need to delete every candidate one by one.we can not change the status in bulk. > > Overall my experience with phenom is good but I would say if they can implement some more changes then this product is fantastic. ----- ### "Innovative tool for modern applicant tracking\!" — 4.0/5 > **Mariam** | *21 January 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Simple Interface, easy to find applicants, pipeline ease. > > **Cons**: Filters limit applicant , some errors when generating candidates. > > Great Experience. Primarily used for applicant tracking, sharing and scheduling. ----- ### "Could be great, but isn't." — 3.0/5 > **Verified Reviewer** | *7 June 2023* | Financial Services | Recommendation rating: 2.0/10 > > **Pros**: Phenom does deliver an amazing career site with the ability to capture Leads and Partial applications. We have seen our application skyrocket since implementation. The CRM is easy to use for simple campaigns and sourcing. > > **Cons**: The implementation with Phenom was a mess. Their third party implementation partner was clueless and had little to no knowledge of how to properly connect Phenom to our ATS. When we went live with the career site, it took MONTHS to fix all the bugs. This is not an experience unique to us- many of their largest clients do not use the Phenom integrated apply flow. You can see for yourself by starting to apply for a job on their clients pages. Support: Customers do not get a dedicated Success Manager since they switched to a "Global Support Model". All items are tickets, which are never resolved within contract SLAs. The average time of resolution of any ticket, no matter how small, is about 3 weeks. Tickets are often passed from support desk to support desk, with no actions or resolutions. It don't seem like Support has a good understanding of how their product works. I've had a tickets open for 3 weeks for them to tell me, "this is expected behavior".Training/User adoption: Phenom provides a training database, which is useful at times, but it takes 6+ months to become a power user- not even an expert. Because all training is self guided and support tis non existent, you will need a full time employee to manage Phenom. Complicated: The abilities inside Phenom are truly remarkable- if you can get them to work. Without support or guidance provided from Phenom, it feels like you are thrown in there and told "good luck\!" > > It's truly a shame because the product can actually be very cool and helpful. But the lack of support and terrible customer service means that it's more trouble than it's worth. As we signed our contract we had high hopes to expand our business with them into their other products like employee engagement and video interviewing, but that is never going to happen now after our implementation and support experience. ----- ### "Phenom: the future of AI recruitment" — 4.0/5 > **Guada** | *14 November 2021* | Human Resources | Recommendation rating: 9.0/10 > > **Pros**: The ability to create talent pools, create live events and source passive candidates, makes for an excellent system. From a performance perspective, the ability to pull of live reports from the dashboard helps greatly when assessing and driving team performance. > > **Cons**: At times the reports can take some time to pull off; however, this is a minor detail and I have yet to see any major faults. ----- ### "Ease of use & good AI features" — 5.0/5 > **Verified Reviewer** | *3 April 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Vast range of AI features available for Applicant tracking system.Attractive user interface. > > **Cons**: Nothing I am very satisfied.There is nothing which I dislike ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/470773/Phenom-TRM-Cloud-Platform?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/470773/Phenom-TRM-Cloud-Platform) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data