--- description: Review of LiveImpact Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: LiveImpact | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Nonprofit Software](/directory/4280/nonprofit/software) > [LiveImpact](/software/471255/LiveImpact) # LiveImpact Canonical: https://www.softwareadvice.com.au/software/471255/LiveImpact Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/471255/LiveImpact?page=2) > LiveImpact: Transforming Nonprofit Case Management and Donor Management with AI-Powered Precision LiveImpact is an all-in-one, cloud-based platform purpose-built to empower nonprofits with comprehensive Case Management Software, Donor Management Software, and a fully integrated Nonprofit CRM—designed to meet the unique challenges and goals of mission-driven organizations. Streamline Case Management with Confidence Our advanced Case Management software simplifies every aspect of client intake, case documentation, service delivery, and outcomes tracking. From managing individual cases to coordinating referrals and running multi-program initiatives, LiveImpact gives your team the tools to keep information organized, up-to-date, and easily accessible. Built-in compliance features help ensure your organization meets funder and grant requirements, making audits and reporting straightforward and stress-free. Donor Management \& Nonprofit CRM: Nurture Relationships, Drive Fundraising Success LiveImpact’s Donor Management module provides a 360-degree view of your supporters, enabling you to track donations, pledges, engagement history, and communications—all in one place. Integrated with our CRM, it allows seamless management of fundraising campaigns, events, and outreach efforts. Personalize donor interactions, segment audiences, and automate communications to build stronger, lasting relationships that fuel your mission. Revolutionary Nonprofit-Specific AI What truly distinguishes LiveImpact is our private, nonprofit-specific AI—the first in the sector tailored exclusively to nonprofit workflows. This powerful AI helps teams cut through data noise, eliminating the need for complex queries or manual report building. Simply ask a question in plain language, and LiveImpact instantly generates detailed charts, trend analyses, and insights. Whether you’re a program manager, fundraiser, or executive leader, this enables smarter, faster decision-making grounded in real-time data. Secure, Private, and Affordable Security and privacy are core to LiveImpact’s design. Our platform complies with industry standards for data protection, ensuring sensitive client and donor information stays safe. Unlike generic AI tools, our AI operates within your secure environment, guaranteeing privacy and control. Moreover, we offer a nonprofit-friendly pricing model that makes advanced technology accessible without compromising your budget. Tailored Onboarding and Support We understand that every nonprofit has distinct needs and workflows. Our dedicated team works closely with you to customize LiveImpact for your organization, providing hands-on training and ongoing support. We prioritize your success and ensure a smooth transition so your team can hit the ground running. Why Choose LiveImpact? Fully integrated platform combining case management, donor management, and CRM AI-powered insights that transform how you analyze data and report outcomes Designed specifically for nonprofits with compliance and funder requirements in mind Enterprise-grade security and data privacy safeguards Customizable to fit your unique organizational processes Exceptional customer support focused on your mission’s success With LiveImpact, your nonprofit gains more than software—you gain a trusted partner dedicated to helping you scale your impact. Harness the power of AI, streamline your workflows, and elevate your fundraising and program delivery like never before. > > Verdict: Rated **4.9/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 21 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: LiveImpact.org - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 500.00 - **Pricing model**: Flat Rate - **Pricing Details**: Pricing starts at $250 per month for the smallest nonprofits. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Attendance Management - Auction Management - CRM - Campaign Analytics - Campaign Management - Committee Management - Contact Management - Contribution Tracking - Credit Card Processing - Customisable Branding - Customisable Forms - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Donor Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Nonprofit Software](https://www.softwareadvice.com.au/directory/4280/nonprofit/software) ## Related Categories - [Nonprofit Software](https://www.softwareadvice.com.au/directory/4280/nonprofit/software) - [Fundraising Software](https://www.softwareadvice.com.au/directory/1543/online-fundraising-platforms/software) - [Donation Management Software](https://www.softwareadvice.com.au/directory/418/crm-software/software) - [Nonprofit Accounting Software](https://www.softwareadvice.com.au/directory/415/accounting-software/software) - [Nonprofit Project Management Software](https://www.softwareadvice.com.au/directory/3863/nonprofit/software) ## Alternatives 1. [Givebutter](https://www.softwareadvice.com.au/software/380178/givebutter) — 4.8/5 (871 reviews) 2. [Donorbox](https://www.softwareadvice.com.au/software/380685/donorbox) — 4.8/5 (624 reviews) 3. [DonorPerfect](https://www.softwareadvice.com.au/software/389956/donorperfect) — 4.5/5 (1384 reviews) 4. [Zeffy](https://www.softwareadvice.com.au/software/190855/simplyk) — 4.8/5 (473 reviews) 5. [Bonterra Network for Good](https://www.softwareadvice.com.au/software/19063/network-for-good) — 4.6/5 (936 reviews) ## Reviews ### "LiveImpact's features cover my organization's needs from A-Z. Our nonprofit database search is over" — 5.0/5 > **Carmen** | *19 December 2017* | Civic & Social Organization > > **Pros**: -LiveImpact is full featured with robust Payments, Donation, Events, Engagement, Program Tracking, Volunteer, Grant Tracking, Membership and Auction Modules. -Everything is integrated and you don't have to worry about compatibility, cost and upgrades associated with having additional apps. -The user interface is logical, flexible, customizable, well organized and easy to navigate. -The front end seemlessly integrates with the look of your website. -Standard reports come pre-installed and the built in reporting tools allows for custom reports and charting. -Email newsletters and automatic response email functionality is included. This means payment reminders, event reminders, registration information, etc. -Role based permissions access allows us to let volunteers enter information without having access to our private data. -Workflows can be setup via a pipeline to automate tasks. -You can also track program data and manage board member information and calendars. Overall, Live Impact has become our one stop shop and there isn't one area in which we feel we are settling for less than stellar functionality. ----- ### "Successful onboarding with LiveImpact" — 5.0/5 > **Allison** | *7 July 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: LiveImpact went above and beyond during onboarding. They asked thoughtful questions, listened closely, and made changes even after we launched to make sure everything worked for us. Now we have one place to register families, send emails, track relationships, and run reports. The integrated communication tools and automatic tagging on forms make it easy to see which families have completed surveys or need follow-up. The reservations feature has also made it much easier to manage our educational programs. And we can now track cross-program participation, which helps us better support families over time. > > **Cons**: At this time we are not aware of any cons with LiveImpact. From initial calll through full implementation our goals have been met. > > Flourishing Families of South Carolina now has a system that is as responsive and thoughtful as their programs. With LiveImpact, they have the tools to deepen relationships, expand services, and measure impact - all while reducing the operational friction that once held them back ----- ### "Our non-profit adopted LiveImpact for data management needs after struggling with cost of Salesforce" — 4.0/5 > **Anna** | *14 March 2018* > > **Pros**: Our team found the tool easy to use so adoption was quick. It allows us to segment supporters much more effectively and the initial training and ongoing customer support is something we couldn't get with Salesforce. > > We have complicated e-store needs so we are still in development for that. There are some limitations that aren't ideal for our organization. As tools are developed, certain functions don't work right away (i.e. saving filters, smartgrid, etc.) and need to be activated. ----- ### "Very pleased with LiveImpact" — 5.0/5 > **Luana** | *8 January 2025* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: LiveImpact continues to provide great support, particularly with their regular release updates and tutorials. The ability to customize our screens to allow better tracking of data gives us great utility in managing contacts. > > **Cons**: Searching for specific payment data has been challenging at times, but hopefully that will improve as we use the database more and learn how best to input the data for ease of retrieval. > > Our use has been modest over the last few years but as we gear for an increase in use, we are looking forward to taking advantage of more of the features LiveImpact has to offer. ----- ### "Comprehensive platform providing everything from CRM, newsletters, events, and grants management" — 4.0/5 > **Carolyn** | *7 February 2017* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Multi-use functionality for all constituent management and development/marketing related tasks. > > **Cons**: LiveImpact is capable of doing so much, we sometimes feel that we have only scratched the surface. It really requires a concerted effort and time commitment (like any database) to get up and running in it's full capacity. Once we are able to make that commitment, I know we will reap the benefits. > > My organization had specific needs as we were merging with another nonprofit. Before the merge, we used Abila and they used Raiser's Edge. We all wanted a new platform that would serve our combined needs, not charge us an arm and a leg with customizations or consulting costs, or the continuous purchase of new modules. LiveImpact met all these criteria, and once we saw the demo we were sold. Our bosses recognized the benefits of LiveImpact as well. I don't know of another software out there that offers such a comprehensive platform including a CRM with events, auctions, fundraisers, email campaigns and newsletters, payments, advanced reports and analytics, and moves management. LiveImpact also offers grant management, which was a big plus for us. Another advantage was the role-based access with different dashboards, so our CEO and Board Members can quickly get the information they want without being overwhelmed with unnecessary information. We had exceptionally strong support from the LiveImpact team. They helped facilitate our conversation through the merge, encouraging us to meet internally as a combined development team to identify our most common uses and prioritize our processes. They wanted to ensure that we are successful in using the platform, and went above and beyond in providing onboarding help and support. We ran our latest fundraiser through LiveImpact - online ticket purchases and donations were automatically entered in the database, and for those who gave us a check, we could easily enter the payments so all the information was in one place. Abila only had basic functionality to manage events, so using LiveImpact really saved us a lot of time and use of multiple spreadsheets. Since it was a concert, we assigned every single person a seat and a ticket using LiveImpact. We also used the check-in phone app as people arrived. We had some challenges as we were using the events functionality for the first time, but support was one phone call away to answer our questions. My colleagues and I are finding LiveImpact relatively easy to learn and use because the interface is intuitive. I use it 3-4 days a week to update contacts and check donations; and we are just beginning to use the moves management functionality. My recommendation to others would be to take the time to think about your most common uses and what you want the software to do for you. LiveImpact is easily customizable; you can do so much more in it than in other software. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/471255/LiveImpact?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/471255/LiveImpact) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data