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About Rain POS
Rain is an all-in-one point-of-sale, website, and marketing system for small to midsized retailers. Music, dive, sporting goods, paddle, craft, sewing, quilting, and clothing boutiques will find Rain is an excellent fit for their stores.
Features that separate Rain from the competition include POS/Website integration, integrated email & text message marketing, class management with online signup, rental management, invoicing with online payments, service & repair tracking, and consignment management.
Multi-store capable, Rain’s real-time POS and web store are integrated through a single database, ensuring inventory levels are always accurate in-store and online. With access to Wi-Fi or a mobile hotspot, employees can check or update inventory, make sales, process rentals or work orders from anywhere inside or outside of their store.
Rain POS is PCI and DSS security compliant, and provides secure cloud backups. Retailers have user management and permission controls to grant employees only the level of access needed.
Additional features include unlimited users, CRM, rewards program, coupons, gift cards, reporting, vendor catalogs at no additional charge, serialized inventory, purchase orders, unlimited SKUs and QuickBooks integration.
Rain POS pricing
Rain POS does not have a free version.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Rain POS Reviews
Feature rating
5 reviews of 133
View all reviews
Stanley
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 27/11/2022
Best Cloud Based POS System
Items category for rental product is a nice addition for POS that is all inclusive with an intuitive dashboard, mobile app and easy integration.
Pros
Easy way to add products to both POS and eCommerce simultaneously is one of the best way to both.
Cons
The cost of Rain POS is a bit steep for many local businesses and lack huge community base for support.
Reasons for Choosing Rain POS
Easy eCommerce integration and unified platform.Reasons for Switching to Rain POS
Cost of running the POS and easy initial setup.Response from Rain Retail Software
Thank you Stanley for your response! We appreciate your partnership and look forward to growing with you! Please continue with feedback as we want to strive to get better as a company.
Replied 11/07/2024
Tee
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 15/10/2021
Great System for Small Business
By going to a cloud based system I am able to keep inventory updated when I am at a trade show or selling product online. The integration with Notions Marketing is a time savor. I no longer have to manually add price, description or photos. Everyone comes over when I place my order with Notions. The ability to download data to excel, make changes then upload it back to Rain is simple and makes mass updates seamless.
Pros
As a small business it is difficult to manage technology without an IT Department. I wanted to take my business online and struggled to find a solution that was affordable, easy to use and had good customer support. RAIN not only met my goals but exceeded them. Their customer support is what sets them ahead of their competition.
Cons
There are a couple of features I wish they would improve on. The most important to me are Customer Rewards. It doesn't allow online orders to use their rewards and the accrued reward is a dollar amount they can spend when I need it to be a % off.
Reasons for Choosing Rain POS
I wanted to take my products online with ease.Switched From
QuickBooks EnterpriseReasons for Switching to Rain POS
They offered a product that met both my retail instore POS needs but also got my business online without much effort. The implementation came with a web design, importing existing data from my old system and was most affordable for a business of my size.Response from Rain Retail Software
Thank you Tee! We appreciate your partnership and we look forward to growing with you!
Replied 11/07/2024
Aurora
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
4
3
Reviewed on 29/09/2023
Taking Full Advantage of Rain is a Big Job
I haven't taken advantage of online retail or marketing. I just don't have the time to set up and implement these features so overall the price has not been worth it for me. The website builder is so bad that I am looking for another alternative but the initial setup fee was so high it really does sting to switch to another provider (maybe that was the point).
Pros
Rain was sold to me and my music store as an all in one solution for POS, website, online sales, marketing, job orders, repairs, rentals, the whole nine. I love the POS and inventory part. The site is a little laggy to start and then everything works super fast. Most things in this realm are intuitive.
Cons
The onboarding cost was kind of high and I don't feel like I got that much out of it. The trainings were unnecessary and could have easily been done with a video. I really, really, really hate the website builder. They set up my website as close as they could match to my previous one from Wix and they did a pretty good job (although I discovered some mistakes that were pretty bad, such as the wrong phone number for my store, they were easily fixed by me) but I am frightened of doing anything to it beyond changing the text. I would say their web builder UI/UX is straight out of the 90s but that even the 90s had the concept of draft and publish. EVERYTHING you do on the website builder is IMMEDIATELY live and there is no way to revert to an early version without contacting them.
Reasons for Switching to Rain POS
I got a postcard in the mail and called up. The sales pitch was good and it had more features specific to music stores and at the time I liked the idea.Response from Rain Retail Software
Thank you Aurora for your feedback! We are reviewing your response as it we are striving to always improve. Thank you!
Replied 08/02/2024
Claudia
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 20/07/2021
Love Rain POS
They have been fantastic. From set up until current use, they have always been available to help, and have great resources built into their software to help out with simpler things.
Pros
Rain POS has allowed us to integrate our eCommerce and in store retail in a way that no other company has been able to do. It has been so easy to learn how to use it, and it is very in depth. It is easy for me to change things on the website, and if there is something I can't do, their customer service team is always quick to help.
Cons
Some features need to be changed buy the software team, I can't change them myself.
Reasons for Choosing Rain POS
We were not able to use Shopkeep with our online store, so controlling inventory was quite difficult.Switched From
ShopKeeper Job ControlReasons for Switching to Rain POS
They had a website umbrella built specifically for our type of store. We are able to sell things in a way that no other website/POS provider would allow us to do.
Travis
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 19/12/2020
Excellent for Music Stores!
Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of sale and website. The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great.
One area other shops have asked us about is QuickBooks exports. We don't use that much, but other stores seem to be very reliant on those exports, which they say are lacking in Rain. Again, not a direct complaint from me, but one that I hear about on industry forums & from direct messages. We were a somewhat early adapter of Rain in our industry and are relatively connected in our industry & repair organization, so we seem to field a lot of inquiries about the program. We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.
Pros
We've had a great experience thus far using the Rain point of sale program. The initial training was extremely in depth and helped us grasp all of the features before implementation. We love the product integration with Reverb.com and the fact that our inventory remains cohesive across online and in-store platforms. Online & phone support is quick & helpful. Rain has also been very helpful designing and updating our website, which is tied into the point of sale. They are constantly improving, updating and listening to customer suggestions to make their product even better.
Cons
One feature that is extremely helpful in our industry (music store) but missing from Rain, is a Maintenance Agreement/Service Contract module. We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi. We have found some halfway workarounds in Rain, but would like a more robust integrated module. Ideal features would be: MA identifier on serialized instruments in Work Orders module, ability to auto-send renewal emails to customers when their annual MA is expiring, MA batch operations for large inventories of instruments (many of the schools we service have 200-400 instruments that we maintain on MA's annually).
Reasons for Choosing Rain POS
AIMsi was very antiquated and not user friendly. Support was spotty and typically condescending. At the time there was no seamless website integration and we were tied to licenses on desktop machines. That is not very useful when we're on the road at a school and need to access our POS.Switched From
AIMReasons for Switching to Rain POS
Overall features: website/online platform integration, ease of use, extensive initial training and mobile friendly platform.Response from Rain Retail Software
Thank you so much Travis for your response! We appreciate your feedback!
Replied 11/07/2024
