---
description: Review of Delacon Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Delacon | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Call Tracking Software](/directory/3509/call-tracking/software) > [Delacon](/software/471680/Delacon)

# Delacon

Canonical: https://www.softwareadvice.com.au/software/471680/Delacon

> Problem: Most analytics and marketing platforms fail to capture offline conversations. This creates major gaps in attribution and uncertainty about which campaigns or channels truly drive leads, bookings, or revenue. Without visibility into call activity, marketing teams struggle to justify budgets, optimise effectively, or prove ROI with confidence.



Solution: Delacon connects the missing link. It ties phone calls directly to digital campaigns, keywords, ads, and customer journeys. Whether a customer clicks a Google ad, visits a website, or responds to an offline campaign, Delacon tracks the resulting call and merges that data with CRM and analytics systems.

More than call tracking, Delacon enables complete attribution across online and offline channels, creating a single, accurate view of performance.



Impact: Businesses gain clarity and confidence in their reporting and decision-making. With improved attribution, teams can reduce wasted spend, improve cost per acquisition, and increase return on marketing investment.

In practice, case studies show reductions in cost per acquisition of up to 67% and measurable improvements in return on ad spend, alongside increased inbound calls and stronger visibility into high-value customer interactions.

Sales, operations, and service teams gain better visibility into demand and customer intent, while IT and compliance teams benefit from secure, enterprise-ready infrastructure with ISO/IEC 27001:2022 certification and local hosting.

With dedicated onboarding and responsive expert support, Delacon acts as both a technology platform and a strategic partner.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Delacon
- **Founded**: 1996

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Georgia, Hong Kong SAR China, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan and 29 more

## Features

- Activity Dashboard
- Alerts/Notifications
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Caller ID
- Campaign Analytics
- Campaign Management
- Conversion Tracking
- Customizable Reports
- Data Import/Export
- IVR
- Keyword Tracking
- Lead Capture

## Integrations (19 total)

- Acquisio
- Adobe Analytics
- Adobe Experience Cloud
- Domo
- Genesys Cloud CX
- Google Ads
- Google Analytics 360
- Google Analytics Hit Level Data Extractor
- Google Campaign Manager 360
- Google Cloud BigQuery
- Google Data Studio
- Google Search Ads 360
- Google Tag Manager 360
- HubSpot CRM
- Marine Software Suite

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Call Tracking Software](https://www.softwareadvice.com.au/directory/3509/call-tracking/software)

## Alternatives

1. [800.com](https://www.softwareadvice.com.au/software/120982/800-com) — 4.7/5 (313 reviews)
2. [Nextiva](https://www.softwareadvice.com.au/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews)
3. [CTM](https://www.softwareadvice.com.au/software/112191/calltrackingmetrics) — 4.6/5 (150 reviews)
4. [smrtPhone](https://www.softwareadvice.com.au/software/360490/smrtphone) — 4.7/5 (67 reviews)
5. [Liine](https://www.softwareadvice.com.au/software/429251/liine) — 4.9/5 (161 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/471680/Delacon)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/471680-Delacon/> |
| en-AU | <https://www.softwareadvice.com.au/software/471680/Delacon> |
| en-GB | <https://www.softwareadvice.co.uk/software/471680/Delacon> |
| en-IE | <https://www.softwareadvice.ie/software/471680/Delacon> |
| en-NZ | <https://www.softwareadvice.co.nz/software/471680/Delacon> |

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