---
description: Review of LEAP Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LEAP | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [LEAP](/software/478007/L-E-A-P)

# LEAP

Canonical: https://www.softwareadvice.com.au/software/478007/L-E-A-P

> LEAP is a cloud-based customer engagement platform that helps businesses streamline location-based advertising via behavioral insights, personalization and contextual targeting. The platform is designed for various sectors including brands, retail chains, convention centers and shopping malls. It provides location-based targeting that helps businesses understand customer behavior and drives them to physical stores. Additionally, LEAP provides real-time data to measure and analyze customer traffic and campaign analytics. It also enables businesses to experiment with customization and personalization to improve the overall customer shopping experience.
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Gateway TechnoLabs
- **Founded**: 1997

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Activity Tracking
- Campaign Management
- Communication Management
- Customer Segmentation
- Gamification
- Monitoring
- Reporting/Analytics

## Support Options

- Chat

## Category

- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)

## Alternatives

1. [Viber](https://www.softwareadvice.com.au/software/146449/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.softwareadvice.com.au/software/306855/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24046 reviews)
4. [Tremendous](https://www.softwareadvice.com.au/software/262872/tremendous-rewards) — 4.8/5 (457 reviews)
5. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Makes my job easier everyday" — 5.0/5

> **Maribeth** | *22 June 2021* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: LEAP has allowed me to simply our office processes.  Their WebPortal has brought a new level of accuracy and timeliness to respond to inquiries and develop leads into clients.  &#10;&#10;The available RapidPay feature has seen our receivables come in faster and the integration with LEAP eliminates the need to enter payments into the LEAP program manually.  &#10;&#10;The included LawConnect is a fantastic way to reach out clients and keep accurate records of who has accessed them and alerts the appropriate staff person when items are shared back to the firm.
> 
> **Cons**: I am on the administrative side of the firm.  Some of the templates for Accounting documents can be confusing - but the support from LEAP is fantastic and my issue is always reserved.  &#10;&#10;Occasionally I wish there were some features that aren't yet available, but LEAP welcomes input from users and uses them when it makes developments to the program.
> 
> LEAP is FANTASTIC.  Personally it gave me a rich tool to learn legal terms and procedure (I had no prior admin experience in Law Firms).  I have used every tool available to me - from one on one support, community forums and LEAP University.  It allowed me to become a LEAP Rockstar for our office.  &#10;&#10;This is an incredible tool to have.  The secure but virtual availability is a game changer.  It also allows our firm to communicate and assist each other in much more efficient and high quality.

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### "very much userfriendly" — 5.0/5

> **Nigam** | *3 November 2017* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: I am able to reach to my target audience&#13;&#10;it has also helped me to increase my overall revenue as well
> 
> **Cons**: not really much..&#10;there are some more functionalities, which i was looking at but this can be done.

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### "Leap Legal Software" — 3.0/5

> **Anthony** | *16 September 2021* | Law Practice | Recommendation rating: 7.0/10
> 
> **Pros**: We transitioned to Leap relatively smoothly and all staff have found it easy to use. I personally like the mobile app  which allows access to file or client data while on the move.
> 
> **Cons**: I found the search function to be a little less than I would have expected it to be. It has improved with updates and presumably will do so further in due course. Also I was used to brief building function in our old software system which was not available to us initially. That has now been developed with an add-on brief builder application.

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### "LEAP is one of the best proximity-based digital advertising solutions" — 5.0/5

> **Verified Reviewer** | *7 November 2017* | Recommendation rating: 9.0/10
> 
> **Pros**: This is purely a plug-n-play solution for retailers, getting them one step closer to their digital dreams.  Very less customization required as it contains the features made by studying best industry practices.
> 
> **Cons**: As of now, the software (platform) has covered most of our requirements. Eagerly waiting for future releases.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/478007/L-E-A-P)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/478007-L-E-A-P/> |
| en-AU | <https://www.softwareadvice.com.au/software/478007/L-E-A-P> |
| en-GB | <https://www.softwareadvice.co.uk/software/478007/L-E-A-P> |
| en-IE | <https://www.softwareadvice.ie/software/478007/L-E-A-P> |
| en-NZ | <https://www.softwareadvice.co.nz/software/478007/L-E-A-P> |

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