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description: Review of Cuseum Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Cuseum | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Museum Software](/directory/4219/museum/software) > [Cuseum](/software/479426/Digital-Membership-Cards)

# Cuseum

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> Digital Membership Cards is a cloud-based solution that helps businesses create membership cards on a centralized interface. The platform allows users to promote membership benefits, discounts and reciprocal programs with feature-rich digital membership cards. Additionally, it leverages new outreach channels and engages members with personalized messages. Digital Membership Cards also helps members track the ROI and savings of digital membership through a calculator. Customer support is offered via phone and email.
> 
> Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cuseum
- **Founded**: 2014

## Commercial Context

- **Starting Price**: USD 1.00
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- CRM
- Event Management
- For Alumni Associations
- Loyalty Cards
- Loyalty Program
- Member Directory
- Member Portal
- Membership Management
- Real World Backdrop
- Reminders
- Rewards Management
- Ticketing

## Integrations (12 total)

- Blackbaud Altru
- Blackbaud Raiser's Edge NXT
- Dynamics 365
- HubSpot CRM
- Klaviyo
- Neon CRM
- Salesforce Platform
- Salesforce.org Nonprofit Cloud
- SugarCRM
- Tessitura
- Zapier
- neontools

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Museum Software](https://www.softwareadvice.com.au/directory/4219/museum/software)

## Related Categories

- [Museum Software](https://www.softwareadvice.com.au/directory/4219/museum/software)
- [Membership Management Software](https://www.softwareadvice.com.au/directory/4395/membership-management/software)
- [Visitor Management Systems](https://www.softwareadvice.com.au/directory/4205/visitor-management/software)
- [Alumni Management Software](https://www.softwareadvice.com.au/directory/3586/alumni-management/software)
- [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software)

## Alternatives

1. [MemberLeap](https://www.softwareadvice.com.au/software/33810/vieth-memberleap) — 4.8/5 (107 reviews)
2. [RepeatMD](https://www.softwareadvice.com.au/software/427882/repeatmd) — 4.4/5 (190 reviews)
3. [Neon CRM](https://www.softwareadvice.com.au/software/3122/neoncrm) — 4.3/5 (613 reviews)
4. [Raklet](https://www.softwareadvice.com.au/software/46565/raklet) — 4.7/5 (92 reviews)
5. [MemberClicks](https://www.softwareadvice.com.au/software/142522/memberclicks) — 4.3/5 (469 reviews)

## Reviews

### "Cuseum makes everything simple\!" — 5.0/5

> **Kaitlin** | *9 January 2025* | Museums & Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: The fetching, generation and distribution process is very simple to use. I was helpful that edits to members' names or ID number could be changed without having to upload a new list. Resending digital cards with the click of a button or sharing a direct link helped us quickly respond to member requests for a new digital card.
> 
> **Cons**: I didn't like that renewing members do not receive a notification that their card was updated. Many members like the confirmation/acknowledgement that their renewal has gone through (in addition to the confirmation received when they made the purchase).
> 
> I've used Cuseum at two different organizations and have been incredibly satisfied in both instances. At the first organization, we adopted Cuseum during the beginning of the pandemic. It saved us when we could not go into the office to print membership cards, but new members needed their cards to access our outdoor spaces. &#10;&#10;In my current position, Cuseum was already in place when I started my new role. It was nice to jump back into a platform that I was familiar with. Our members love that they have their membership number and information in their wallets and it is easy for them to download. Many appreciate that it is not an additional app that needs to be downloaded to their phone. &#10;&#10;The Cuseum team's customer service is also a huge benefit to the software. Folks are always available to help. My requests are answered instantly or less than 24 hours and my issue or question is always seen through to its resolution. The Cuseum team is continuously making improvements and updates that echo the requests of the customers. &#10;&#10;Overall, I would recommend Cuseum to any sized organization. It simplifies your membership card processes and allows your members quick and easy access to their membership cards\!

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### "Saving sea turtles, one plastic card at a time\!" — 4.0/5

> **Elizabeth** | *11 October 2024* | Museums & Institutions | Recommendation rating: 8.0/10
> 
> **Pros**: I love moving to digital membership cards for a few reasons: First is to no longer be printing/mailing plastic cards (\&gt;3,000/year) that will end up in a landfill or in our Coastal waterways. Second is I am saving TONS of time by not following a multi-step process to run, print, and mail plastic cards 2 - 3 times per week.
> 
> **Cons**: I do wish more things were under my "control", but support has been very good to listen and to make our requests work within their system.
> 
> Overall, my experience has been very positive\!  the prep work and 'onboarding' were pretty painless, and we have had less "pushback" from our older members than I had feared.

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### "Big growth and easy to use" — 5.0/5

> **Patti** | *7 June 2022* | Museums & Institutions | Recommendation rating: 5.0/10
> 
> **Pros**: As a front of house manager, I love the ease of admin use and the quick follow through to our guests. I push of a button all is done.
> 
> **Cons**: It has had some growing pains, but as the group has grown so has the usability

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### "10/10 Recommend Cuseum" — 5.0/5

> **Ashley** | *10 December 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use (for both our team \&amp; customers). Quick to implement, easy to deploy and update cards and send push notifications. Provided a sophisticated digital member card solution at a fair price. The customer service team is second to none, very caring, values you as a customer and goes above and beyond to support. Excellent experience.
> 
> **Cons**: There was nothing we did not like. We had some hiccups connecting Cuseum to our CRM via Zapier however this was due to our inexperience with Zapier. The team at Cuseum was helpful and supportive and we got it working. The solution to manually deploy cards worked very well as an alternative.
> 
> Excellent. We evaluated 3 different options and I'm so glad we chose Cuseum. They have been an excellent partner and it's a great digital card solution for associations.

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### "Cuseum is Wonderful\!" — 4.0/5

> **Joyce** | *13 November 2024* | Museums & Institutions | Recommendation rating: 8.0/10
> 
> **Pros**: I like the ease of sending out member cards compared to how we were doing it mainly in the past. Plastic cards can be time consuming to print and mail
> 
> **Cons**: There have been some difficulties with uploads not being sent out right away. This has been sporadic.
> 
> I have been happy with Cuseum, except with the setbacks that can arise with uploads at times. It has been so much easier than printing and mailing plastic cards to members. Also, much cheaper compared to costs arising with cards and stamps.

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## Links

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## This page is available in the following languages

| Locale | URL |
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| en-GB | <https://www.softwareadvice.co.uk/software/479426/Digital-Membership-Cards> |
| en-IE | <https://www.softwareadvice.ie/software/479426/Digital-Membership-Cards> |
| en-NZ | <https://www.softwareadvice.co.nz/software/479426/Digital-Membership-Cards> |

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