--- description: Review of Get Connected Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Get Connected | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Volunteer Management Software](/directory/416/volunteer-management-software/software) > [Get Connected](/software/47997/community-connect) # Get Connected Canonical: https://www.softwareadvice.com.au/software/47997/community-connect Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/47997/community-connect?page=2) > Used by thousands of organizations nationwide, Get Connected is a cloud-based volunteer management solution that provides organizations with the tools to manage every aspect of the volunteer process. Designed for nonprofits, schools, churches, and corporations of all sizes, Get Connected helps organizations improve volunteer engagement, organize teams and groups, and keep track of volunteer involvement. Key features include group and team management, personalized profiles, volunteer tracking and reporting, automated workflows, shift-based scheduling, push notifications, text and email messaging, and more. Get Connected is designed to help organizations promote, manage, and report volunteer contributions. Volunteers can also specify their passion and interest when signing-up and receive recommendations for events that align with their interests, all while aligning their actions with the organization's cause. For daily agendas, the management team can us Get Connected to focus on day-to-day operations such as adding volunteers, scheduling shifts, assigning duties, pulling reports on activities, and much more. In addition, the built-in communication and collaboration tools help volunteers send and receive messages and share event updates on social media platforms. Get Connected includes a free tracking app that is free to download via the Apple and Google Play stores. > > Verdict: Rated **4.4/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 95 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Galaxy Digital - **Location**: Asheville, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 39.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: No matter your budget, we want to work with you\! Request a free demo today to get a custom price quote built specifically for the needs of your organization. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Attendance Management - Attendance Tracking - Calendar Management - Communication Management - Contact Management - Customisable Branding - Customisable Forms - Customizable Fields - Customizable Reports - Document Storage - Event Management - Event Scheduling - For Nonprofits - Member Database - Member Directory ## Integrations (5 total) - LinkedIn for Business - Meta for Business - Salesforce Sales Cloud - Stripe - Twitter/X ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Volunteer Management Software](https://www.softwareadvice.com.au/directory/416/volunteer-management-software/software) ## Related Categories - [Volunteer Management Software](https://www.softwareadvice.com.au/directory/416/volunteer-management-software/software) - [Nonprofit Software](https://www.softwareadvice.com.au/directory/4280/nonprofit/software) ## Alternatives 1. [SignUpGenius](https://www.softwareadvice.com.au/software/390445/signupgenius) — 4.6/5 (1983 reviews) 2. [Neon CRM](https://www.softwareadvice.com.au/software/3122/neoncrm) — 4.3/5 (613 reviews) 3. [VolunteerLocal](https://www.softwareadvice.com.au/software/59946/volunteerlocal) — 4.8/5 (204 reviews) 4. [Vome Volunteer](https://www.softwareadvice.com.au/software/366441/vome-volunteer) — 4.6/5 (34 reviews) 5. [ivolunteer.com](https://www.softwareadvice.com.au/software/458126/iVolunteerOnline) — 4.7/5 (40 reviews) ## Reviews ### "Beautiful and flexible" — 5.0/5 > **Heather** | *22 July 2020* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The capacity to really build community through the platform is awesome. It's easy to brand to look like everything else you're doing. > > **Cons**: It's pretty pricey and there's a bit of a learning curve for sure. > > Largely really good\! The app is just so-so, and there are places that would have been nice to see some changes/more options, but overall it's really good. ----- ### "Day of Caring is only possible because of this program" — 5.0/5 > **Andy** | *7 January 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Ability to connect volunteers to projects and let they choose. > > **Cons**: There was a bit of a learning curve for some of the more advanced features. > > We use Get Connected every year for our Day of Caring where we connect 1000+ volunteers to projects around the reason. We use it for volunteer signup as well as nonprofits to input projects. It allows us to let volunteer teams pick projects and be matched with the organizations. ----- ### "Do Not Recommend\!" — 2.0/5 > **Verified Reviewer** | *3 January 2022* | Civic & Social Organization | Recommendation rating: 1.0/10 > > **Pros**: Nothing. I liked what I saw in the demo. But what I actually got after the company had my money was very disappointing. > > **Cons**: Amount of training required to use. Amount of time required to manage. Amount of admins required. Poor customer service. > > First, the platform is not at all geared towards raising money. I should have realized this because they do not heavily advertise this feature. However, the sales rep made it seem like it would be easy to add fundraising and convinced me it would work. Second, the platform is not quick and easy to get up and running. You have to complete HOURS of training that has to be scheduled weeks out in advance. This was also not revealed to me by the sales rep until after they got my money. So my attempt to get a platform up and running within a few days of the disaster turned into 6 weeks. Note, I completed all the training as soon as possible (I took the earliest class and did all the self-paced training) and this was still how long it took. Third, you need a full-time person to manage this platform. It is not something that will run seamlessly in the background. It is basically a database. So you need to have a dedicated person that is pretty tech savvy that is able to spend AT LEAST 20 hours a week managing your platform. Fourth, all the volunteer groups have to ALSO have a dedicated person that ALSO has to go through training\! This was a huge turnoff to the civic groups that I pitched this platform to. Finally, after all of these issues, I contacted the company within 6 weeks and explained that this was not what I thought it would be. I asked for a refund. I was denied. They said they do not offer refunds. That meant I was out nearly $5,000 of my own money that I donated to the ----- ### "Huge Upgrade from Previous Volunteer Management Software" — 4.0/5 > **Travis** | *19 January 2023* | Museums & Institutions | Recommendation rating: 7.0/10 > > **Pros**: The customizability of the website. Having the option to create my own custom pages and spotlights is really nice, and helpful for users to see lots of information about our volunteer program before they sign up. > > **Cons**: This software has proven very difficult for me to use with older volunteers (retirees, etc.). There are some minor features about it that are not the most user-friendly or intuitive, and older generations of people have a harder time figuring out the nuances. Also, it feels like Get Connected tries to be a "one size fits all" type of management software, which for the most part is okay, but my volunteer program is somewhat unique and very diverse, and it doesn't work for some of what we do. For example, a lot of my volunteers do things offsite or not scheduled, and these things can be very difficult to capture throught the software. > > Overall, Get Connected has been a major upgrade from my previous management software. It is a continuous learning process, both for me, my co-workers, and my volunteers, but it has helped immensely toward my goals of integrating all volunteer activity and data into a single platform. The public webpage that connects directly to our organizations home site also feels like a big bonus - I don't think a lot of other products offer that feature. ----- ### "Recruit and coordinate help you need quickly" — 4.0/5 > **Stacy** | *24 March 2021* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: We were able to recruit people VERY quickly to get the right amount of people to help in really dire situations throughout the last year. Some features we like: Scheduling features, qualifications, eBlasts, shifts, check-in/kiosk, automatic notifications, customization and look/feel of website, customer service that helps with brainstorming/finding solutions, the company's responsiveness/adaptability to feedback, Teams/group volunteering featuers, and features for grouping together volunteer opportunities (making it easier to run dynamic reporting, share certain types of opportunities with new volunteers, etc) > > **Cons**: Not user friendly for older users/non-tech friendly folks; some features that we sought out DO exist, but not necessarily in the way we needed them to work; some reporting/filters seem counter-intuitive to working with the population system was built for (ex: very difficult to narrow down active, current volunteers based on how recently they "worked" or submitted hours); does require a LOT of training for both staff and volunteers > > While the set up and implementation was really hard for me, the company took my feedback and has created a more hands-on implementation process for new users (which is awesome). The training required on the front end is a time investment and can be a little intimidating for some, and some of our volunteers who aren't comfortable with computers struggled a little. That being said, with some training materials built and after getting comfortable using different features, the platform does make recruitment and tracking so much easier. There are so many useful tools that have made the past year of trying to respond to a pandemic MUCH, much more successful than if we were using the tools we had before (meaning, manually responding to inquiries). We have a really large volunteer program (upwards of 9,000 volunteers coming through the program in a year), and this system has made it much easier to communicate important information quickly and mobilize help when it's needed LIGHTNING FAST. I think that the investment in time/training up front is worth it, though I would plan to set resources and staff time aside to really devote to getting comfortable using the platform (so you can then devote time/resources to making sure your volunteers are supported in using it). ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/47997/community-connect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/47997/community-connect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data