---
description: Review of Axialys Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Axialys | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/1710/computer-telephony-integration/software) > [Axialys](/software/482004/Centrex)

# Axialys

Canonical: https://www.softwareadvice.com.au/software/482004/Centrex

> Axialys is a cloud-based telephony and artificial intelligence platform designed to support customer service operations in contact centers and support teams. It is used by businesses in sectors such as insurance, tourism, retail, transportation, logistics, and energy. The platform provides a unified communication system for managing customer interactions.

Features include tools for real-time call supervision, automated call handling with AI voice agents, and access to knowledge base information during calls. It offers automatic call transcription, AI-powered tagging, and sentiment analysis to assess customer interactions. The system includes VoIP cloud telephony accessible through web browsers, customizable interactive voice response systems for call routing, and computer telephony integration with customer relationship management tools.

The platform operates under French data sovereignty, hosting data in France and adhering to GDPR requirements. It is designed for quick deployment and supports remote work capabilities. Supervisors can monitor operations through real-time dashboards to track performance metrics.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Axialys

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- AI Summarization
- API
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Recording
- Call Routing
- Call Tracking
- Call Transcription
- Call Transfer
- Callback Scheduling
- Chatbot
- Computer Telephony Integration
- Dashboard
- IVR
- Inbound Call Center
- Monitoring
- Queue Management
- Real-Time Monitoring

## Integrations (6 total)

- Dynamics 365
- Freshdesk
- HubSpot CRM
- Salesforce Service Cloud
- Zendesk Suite
- easiware

## Support Options

- Phone Support

## Category

- [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software)

## Related Categories

- [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software)
- [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software)
- [Call Centre Software](https://www.softwareadvice.com.au/directory/4588/call-center/software)
- [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software)
- [IVR Software](https://www.softwareadvice.com.au/directory/1572/ivr-system/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.com.au/software/120988/ringover) — 4.7/5 (872 reviews)
2. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1783 reviews)
3. [RingCX](https://www.softwareadvice.com.au/software/24307/ringcentral-contact) — 4.2/5 (255 reviews)
4. [3CX](https://www.softwareadvice.com.au/software/4936/3cx-phone-system) — 4.4/5 (465 reviews)
5. [Zoom Phone](https://www.softwareadvice.com.au/software/123022/zoom-phone) — 4.5/5 (244 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/482004/Centrex)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/482004-Centrex/> |
| en-AU | <https://www.softwareadvice.com.au/software/482004/Centrex> |
| en-GB | <https://www.softwareadvice.co.uk/software/482004/Centrex> |
| en-IE | <https://www.softwareadvice.ie/software/482004/Centrex> |
| en-NZ | <https://www.softwareadvice.co.nz/software/482004/Centrex> |

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