---
description: Review of Tasks for Zendesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Tasks for Zendesk | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Workflow Management Software](/directory/4272/workflow/software) > [Tasks for Zendesk](/software/484030/Tasks-app-for-Zendesk)

# Tasks for Zendesk

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> Tasks for Zendesk introduces a strategic approach to managing tasks and workflows. Organizations leverage the app to create and manage tasks, converting them into subtickets when detailed attention or divergent workflows are necessary. Flexible task list creation, coupled with automated workflow enhancements, results in significant time savings. The software ensures consistency across repetitive tasks and enables quick adaptation through manual or automated saved task list applications. With detailed task actions recorded, the app presents an auditable trail that informs data-driven insights. This ensures that agents are well-equipped to handle multi-faceted service demands efficiently.
> 
> Verdict: Rated **4.2/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 6 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SweetHawk

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Business Process Automation
- Graphical Workflow Editor
- Project Workflow
- Real-Time Data
- Reporting/Analytics
- Rules-Based Workflow
- Task Management
- Workflow Configuration

## Category

- [Workflow Management Software](https://www.softwareadvice.com.au/directory/4272/workflow/software)

## Alternatives

1. [viaSocket](https://www.softwareadvice.com.au/software/520083/viaSocket) — 4.8/5 (640 reviews)
2. [Jira](https://www.softwareadvice.com.au/software/4315/jira) — 4.4/5 (15312 reviews)
3. [Asana](https://www.softwareadvice.com.au/software/5576/asana) — 4.5/5 (13547 reviews)
4. [Zapier](https://www.softwareadvice.com.au/software/163639/zapier) — 4.7/5 (3043 reviews)
5. [monday.com](https://www.softwareadvice.com.au/software/131008/monday-com) — 4.6/5 (5726 reviews)

## Reviews

### "I recommend its use" — 5.0/5

> **Verified Reviewer** | *9 December 2022* | Broadcast Media | Recommendation rating: 10.0/10
> 
> **Pros**: is an application that makes things easier for you when you have to record incidents, in my case
> 
> **Cons**: None, it is an application that does not give any errors

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### "Talk about streamlined and easy process for employees." — 5.0/5

> **Ralica** | *11 August 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I love the automation it brings to the table. The reminders are crucial to completing things on time and keeping customers happy.
> 
> **Cons**: I have no particular dislikes. For a new person, it can be a tad confusing but it's nothing really.
> 
> I am very pleased to have adopted Tasks for Zendesk in my ticket management routine. Life made easier when you have a lot of clients and a lot of tasks.

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### "Zendesk" — 3.0/5

> **Jennifer** | *22 March 2023* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: This worked for what needed it for, but had to be managed too much and took a lot of time.
> 
> **Cons**: The customer service was not the best, instead of trying to help the client they would just direct you a form or sometimes directions and it would not be related to what you really need
> 
> It was ok

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### "Zendesk Review" — 5.0/5

> **John Mark** | *25 September 2023* | Online Media | Recommendation rating: 10.0/10
> 
> **Pros**: It's easy to use especially putting the client's concern and what resolutions I created and putted on the system.
> 
> **Cons**: Sometimes it shows my name that I created a ticket but I did not.
> 
> A lot like client's concern about their monthly bill or why we're not posting on their social media.

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### "Task for Zendesk it's great to use for Worflow automation" — 4.0/5

> **Andres** | *8 March 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Subticketing orchestration it's a pretty good feature
> 
> **Cons**: Straight forward implementation , useful and users love it
> 
> Has made day-to-day setup easy to work with

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/484030/Tasks-app-for-Zendesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/484030-Tasks-app-for-Zendesk/> |
| en-AU | <https://www.softwareadvice.com.au/software/484030/Tasks-app-for-Zendesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/484030/Tasks-app-for-Zendesk> |
| en-IE | <https://www.softwareadvice.ie/software/484030/Tasks-app-for-Zendesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/484030/Tasks-app-for-Zendesk> |

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