--- description: Review of PatientLink Online Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: PatientLink Online | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Remote Patient Monitoring Software](/directory/4596/remote-patient-monitoring/software) > [PatientLink Online](/software/488104/PatientLink-Online) # PatientLink Online Canonical: https://www.softwareadvice.com.au/software/488104/PatientLink-Online Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/488104/PatientLink-Online?page=2) > PatientLink is an digital intake and patient engagement platform built to streamline the way healthcare organizations collect and manage patient information. Patients can update their demographics, insurance details, medical history, medications, and consent forms from any device. The platform supports customizable clinical forms such as ROS, health questionnaires, surveys, payments, and more, allowing each organization to tailor the intake process. PatientLink caters to every specialty, from primary care to subspecialties and helps create a streamlined, patient-centered experience. PatientLink transforms patient-entered information into structured data and delivers it directly into the provider’s EHR or practice management system. Administrative staff can track real-time submission status, verify responses, and manage patient flow through a central dashboard built for clinics. PatientLink offers multiple modes of completion, including online check-in, in-office tablets, kiosks, and provider-assisted entry. It supports payment collection, custom surveys, signature capture, and post-visit engagement tools that help strengthen patient communication. > > Verdict: Rated **4.9/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 12 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PatientLink - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 1.00 - **Pricing model**: Per Feature (Free Trial) - **Target Audience**: 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) - **Supported Languages**: Arabic, English, Spanish, Ukrainian - **Available Countries**: United States ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Confirmations/Reminders - Credit Card Processing - Customisable Branding - Customisable Forms - Customizable Reports - Dashboard - Data Import/Export - Document Management - Electronic Payments - Email Alerts - Email Marketing - Email Reminders - File Sharing - For Medical Purposes - HIPAA Compliant - Historical Reporting ## Integrations (6 total) - Athena - Greenway Practice Management - TouchWorks EHR - Veradigm EHR - Veradigm Practice Management - athenaOne ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Remote Patient Monitoring Software](https://www.softwareadvice.com.au/directory/4596/remote-patient-monitoring/software) ## Related Categories - [Remote Patient Monitoring Software](https://www.softwareadvice.com.au/directory/4596/remote-patient-monitoring/software) - [Patient Management Software](https://www.softwareadvice.com.au/directory/3489/patient-intake/software) - [Telemedicine Software](https://www.softwareadvice.com.au/directory/4564/telemedicine/software) - [Appointment Scheduling Software](https://www.softwareadvice.com.au/directory/4731/appointment-scheduling/software) ## Reviews ### "Excellent Patient Link Experience" — 5.0/5 > **Mandy** | *15 February 2023* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: There's multiple features about this product that I like. Patient management, along with patient screening questionnaires, pre-visit health history and past medical history documentation, immunization history / status. > > **Cons**: Additional cost when requesting additional PDF chart attachments. We need the ability to push patient reported immunization status's to the immunization records in the EHR. Ability to view chart attachment's as a PDF and not a 'TIFF' file. > > I have always had an excellent overall experience with patient link. \[sensitive content hidden\] have been awesome to work with. ----- ### "Patient communication" — 5.0/5 > **Hope** | *9 May 2023* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Pre-registrationappointment reminders via email, sms, and voice option to generate mass communication with anyone > > **Cons**: Upload a document for mass communication; I wish there were a way to pull a report from PatientLink Dashboard.The payment feature turned off due to a slow process which caused a duplicate charge. ----- ### "patient link online" — 4.0/5 > **Jennifer** | *11 May 2023* | Medical Practice | Recommendation rating: 6.0/10 > > **Pros**: Transfer of patient entered information into the EMR. Ease of check in process. > > **Cons**: Failure of patient entered information to be transferred to EMR. Often the patient will complete the lengthy check in process, only to find the information was not saved. > > Very frustrating in the beginning. Has gotten better with time. ----- ### "PatientLink -thumbs up" — 5.0/5 > **Lynn** | *16 February 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Two stand out features that set PatientLink apart from their competition:1- the ability for a patient to fill out a form electronically and the data entered by the patient can be imported into their electronic health record (EHR) as discrete data. This allows the staff to confirm the accuracy of the data imported with the patient without the staff having to manually enter the patients answers into the chart. 2-the ability to send a patient link document at point of care to the patients phone. Super helpful with a consent form that needs to be signed before the patient can be seen. From a web page the provider can select the form(s) they need the patient to fill out, email it directly to the patients personal email. The patient can easily open, sign and submit the form directly to their chart in the EHR. Patient appointment time is not delayed and the staff does not have the added task of scanning and indexing a paper consent into the patients chart. > > **Cons**: Any changes to a custom form have to be done by PatientLink. There is a cost associated with each change and how quickly the change can be made is dependent on PatientLink's current backlog , ----- ### "PatientLink Software Review" — 5.0/5 > **Jason** | *9 May 2023* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Excellent customer service and customization capabilities. As well as amazing communication from the sales, development, and customer support team. > > **Cons**: I honestly don't have any cons while using this product so far. Anytime we have a flaw or enhancement request they fix it or make it happen. > > I have worked with several software vendors over my career and this company by far has been the best to work with. They push the limits and make the process so easy on our end. I can't say enough good things about PatientLink. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/488104/PatientLink-Online?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/488104/PatientLink-Online) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data