About Bitrix24

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more! Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate. With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world. Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences. Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks. Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address. Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.
Bitrix24 Software - Bitrix24 CRM Deals
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Workflows
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Videocalls
Bitrix24 Software - Bitrix24 Company Structure
Bitrix24 video
Bitrix24 Software - Bitrix24 CRM Deals - thumbnail
Bitrix24 Software - Bitrix24 Gantt Chart - thumbnail
Bitrix24 Software - Bitrix24 Workflows - thumbnail
Bitrix24 Software - Bitrix24 Drive - thumbnail
Bitrix24 Software - Bitrix24 Videocalls - thumbnail

Bitrix24 pricing

Bitrix24 has a free version and offers a free trial. Bitrix24 paid version starts at USD 61.00/month.

Starting Price:
USD 61.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Bitrix24

Runrun.it

Designed for companies that need end-to-end operational tools, Runrun.it helps businesses control tasks, projects, and...

CRM Analytics

Salesforce Analytics Cloud, also known as Wave Analytics, is a cloud-based business intelligence (BI) system that...

Nutshell

Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more...

Maximizer CRM

Maximizer CRM is a powerful solution specifically designed for sales. We understand the unique challenges faced by...

Ravetree

Ravetree is a cloud-based project management solution with integrated resource planning, customer relationship...

Quickbase

Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations...

Bitrix24 Reviews

Feature rating

Value for Money
4.2
Functionality
4.2
Ease of Use
3.9
Customer Support
3.9
5 reviews of 796 View all reviews
Maszni
  • Industry: Entertainment
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

5
Reviewed on 22/03/2021

Project management software with very good workload planning

Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.

Pros

I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.

Cons

The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Becky
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 17/04/2023

Simple and intuitive CRM without many complications

Bitrix24 allows us to monitor agency projects from start to finish, as well as sales processes and metrics. So we don't need a plethora of specialized platforms or pieces of software for each task; instead, we may use a unified system. It's also really convenient to keep all of your files in one place on Google Drive.

Pros

It's a user-friendly CRM with straightforward features. There are a lot of predefined options in the projects section that may help any company with limited expertise manage day-to-day operations beginning at any point in the sales funnel.

Cons

For our purposes, the projects section has a great deal of information, therefore we'd like it if there were a way to export, say, a task's individual subtasks in order to compile a report. When you have to hand over all the gory details of a project to a client, your efficiency takes a nosedive.

Cristopher
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 14/10/2023

I would never do business with this company unless you want to get ripped off.

Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were very rude and did not care about the pain I was going through.

Pros

At 1st glance it looks great, like their platform can do anything your businesses needed but it is false adervisting.

Cons

They do not actually manage their own business or customers, Instead, they pass you off to shady channel partners from all over the wold who lie and cheat to take your money. When you complain, they say (we have a no refund policy)

Ali
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 03/10/2023

Advancing in collaboration and project management with Bitrix24.

Bitrix24 is a fantastic digital workspace that allows us to work closely and collaboratively during our projects. It makes information sharing and communication pretty easy. It helps us to keep our project works very organized and perform all our duties within the timelines we have set.

Pros

Bitrix24 has been a good and reliable solution to us and thats why we constantly use it to collaborate during our works mostly in projects. The support we get is exceptional and the team is very dedicated to ensure we solve our issues as quickly as possible. Communicating during projects is easy thanks to the video calls, online meetings and the instant messaging functions. We have also seen Bitrix24 keeping our files very safe.

Cons

Bitrix24 is not very user-friendly to use and for us, we needed some training in the initial stages so as to learn how we can make the best use of its features.

Krishna
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/03/2023

An all-inclusive project management software

It has helped us with task management, Gantt chart creation, task delegation, document integration, and software that can work with our other company applications.

Pros

As a company wide platform, Bitrix24 has been implemented. For us, this project management software has been the most comprehensive and powerful one we've ever used. Bitrix also provides simple integrations that can be implemented immediately.

Cons

The product's UI leaves much to be desired. While the learning curve is shorter than that of other software, it is still noticeable when first using the program.

Related categories