--- description: Review of MerlinX Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MerlinX | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Visual Search Software](/directory/4287/visual-search/software) > [MerlinX](/software/49081/merlinone) # MerlinX Canonical: https://www.softwareadvice.com.au/software/49081/merlinone Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/49081/merlinone?page=2) > MerlinOne is a digital asset management solution that helps users centralize marketing assets. MerlinOne’s batch editing capability allows users to edit multiple files at once. Users can create, download and upload files in different formats and sizes. The solution integrates with WordPress, Salesforce, Drupal and other related platforms. MerlinOne also offers a content development feature that helps users create digital content. Users can create groups and manage access rights for their team members. Additionally, users can view changes made to content, archive outdated content and more. MerlinOne includes a return-on-investment calculator that helps users estimate costs using parameters such as time spent and number of people. Support is available via email. > > Verdict: Rated **4.5/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 41 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Canto - **Location**: Atlanta, US - **Founded**: 1990 ## Commercial Context - **Starting Price**: USD 1,200.00 - **Pricing model**: (Free Trial) - **Pricing Details**: To receive a pricing quote, contact MerlinOne directly. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Mexico, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Asset Categorization - Asset Library - Asset Sharing - CMS Integration - Collaboration Tools - Configurable Workflow - Customisable Branding - Data Import/Export - Data Retrieval - Drag & Drop - File Conversion - File Management - Full Text Search - Image Recognition - Machine Learning - Metadata Management - Mobile App ## Integrations (6 total) - Adobe Illustrator - Content Hub - Drupal - Hootsuite - Salesforce Platform - WordPress ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Visual Search Software](https://www.softwareadvice.com.au/directory/4287/visual-search/software) ## Related Categories - [Visual Search Software](https://www.softwareadvice.com.au/directory/4287/visual-search/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software) - [Digital Asset Management Software](https://www.softwareadvice.com.au/directory/1634/digital-asset-management/software) ## Alternatives 1. [VideoExpress](https://www.softwareadvice.com.au/software/449984/VideoExpress) — 4.7/5 (6122 reviews) 2. [Anyword](https://www.softwareadvice.com.au/software/231859/anyword) — 4.8/5 (391 reviews) 3. [MarketingBlocks](https://www.softwareadvice.com.au/software/372577/marketingblocks) — 4.8/5 (277 reviews) 4. [Canto](https://www.softwareadvice.com.au/software/436357/canto) — 4.5/5 (681 reviews) 5. [Pics.io](https://www.softwareadvice.com.au/software/30661/pics-io) — 4.8/5 (52 reviews) ## Reviews ### "Great product. Great service." — 5.0/5 > **Verified Reviewer** | *26 September 2018* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Merlin allows us to easily share photo assets with our network of Habitat affiliates in the U.S., and with our national organization offices in more than 70 countries. My favorite tool is the ability to share email previews of contact sheets containing links to directly download images. That gives us the ability to share collections of photos directly with our clients, without having to upload files to Dropbox. That’s a huge time saver for our team. I also can’t say enough about their amazing customer service. They quickly respond to our questions, and the available training helps us get the most out of the service. > > **Cons**: The more I learn about Merlin, the less I see that I would consider a negative. You can credit the customer service team for helping us through anything we don't understand. ----- ### "A great tool for virtual working." — 5.0/5 > **Madeline** | *2 June 2022* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: When searching for A DAM system, Shriners Childrens needed a system that was HIPAA-compliant and MerlinOne offered this service along with great customer service and efficient communication. The MerlinOne DAM system organizes our companies’ assets in a way that maximizes their value for our brand it allows us to set varying levels of user access for files and folders, and we can easily share files internally and externally with our vendors. A great tool to have on the cloud it has been very valuable during the pandemic as employees started to work remotely, this system allowed us to continue to do our work while having instant access to our assets from any location at any time our teams continued to be efficient while adapting to the virtual working conditions. > > **Cons**: The content hubs are a great tool, but it’s still a work in progress and additional features are needed. > > A very positive experience they have a great staff that helps problem solve they are innovative, and they are continually improving the quality of their products and the services they provide to their clients. ----- ### "Take quite a bit of training to get comfortable. Missing some key functionality." — 3.0/5 > **NICOLE** | *12 February 2018* > > **Pros**: Once you figure it out, the system is very easy to use and retrieve content. Search features are great. > > **Cons**: Does not generate permalinks to content/collections; they expire after 24 hours and thus cannot embed content collections on website. ----- ### "Merlin review" — 5.0/5 > **Robert** | *9 June 2022* | Research | Recommendation rating: 10.0/10 > > **Pros**: It is easy to train people on Merlin's basic functions, and that's all most of our users need. It's also fairly easy to train power users on most of Merlin's more powerful features. > > **Cons**: I still find it difficult to deal with video. I simply can't remember how to output sub-clips. That used to not be too much of a problem, but video is a growing part of my job. > > Simply put, I can't imagine doing my job without Merlin. ----- ### "A highly customizable system with many great capabilities for use in digital asset management" — 5.0/5 > **Verified Reviewer** | *27 August 2019* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: I like the many options available to the user when it comes to customizing the system. I work in the education space and some of the items that we like to tag when saving our digital assets can be very intimately related to our field i.e. students on campus, students in different buildings throughout the school, students wearing branded school gear or just the spaces around the campus to show the school. It's nice that we could build a taxonomy that is specific to us, this makes searching our files easier. > > **Cons**: I least like the fact that it can be a bit cumbersome to navigate; sometimes I am uploading hundreds of photos and find that some of the files didn't upload properly - however I have received very good customer service support on this issue which I appreciate. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/49081/merlinone?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/49081/merlinone) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data