---
description: Review of botario Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: botario | Reviews, Pricing & Demos - SoftwareAdvice AU
---
Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/4646/speech-analytics/software) > [botario](/software/491248/botario)
# botario
Canonical: https://www.softwareadvice.com.au/software/491248/botario
> botario is a modular customer communication platform that helps businesses in health insurance, private insurance, healthcare, and banking manage client interactions across multiple channels. The software is cloud-based, making it accessible without on-premises installation. botario supports small to large organizations looking to automate and centralize customer service through chat, messaging, and self-service tools. Core features include a chatbot builder for automating common inquiries, a live chat module for direct agent-to-customer conversations, and a unified inbox that consolidates messages from multiple channels into one view. The chatbot feature allows teams to handle routine questions around the clock without additional staffing. Businesses can also use built-in analytics to monitor conversation performance and identify service gaps. Support is available via email, an online knowledge base, and direct customer service contact, giving teams access to help when needed.
>
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.
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## Quick Stats & Ratings
| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |
## About the vendor
- **Company**: botario
## Commercial Context
- **Starting Price**: EUR 379.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Pricing for botario professional license
- unlimited chats
- unlimited intents
- in the cloud
- basic SLA
- free Updates
- Hosting excluded
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more
## Features
- API
- Activity Dashboard
- Audio Capture
- CRM
- Chat/Messaging
- Communication Management
- Generative AI
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Performance Metrics
- Reporting & Statistics
- Search/Filter
- Speech-to-Text Analysis
- Surveys & Feedback
- Third-Party Integrations
## Integrations (2 total)
- Google Translate
- WhatsApp
## Support Options
- Email/Help Desk
## Category
- [Speech Analytics Software](https://www.softwareadvice.com.au/directory/4646/speech-analytics/software)
## Reviews
### "A perfect toolkit for highly complex chatbots based on RASA" — 5.0/5
> **Verified Reviewer** | *28 April 2023* | Printing | Recommendation rating: 10.0/10
>
> **Pros**: After many pitches from various manufacturers, we decided on an innovative cooperation with botario and have never regretted this decision. The CEWE Service Bot has grown into a highly complex and versatile bot that makes life easier for our customers thanks to our own development with the support of botario. What we value: 1. honest and technically sound advice / 2. a versatile and open platform / 3. contact at eye level and / 4. flexibility for extensions and wishes. We are already planning further projects and look forward to a continued good cooperation.
>
> **Cons**: One's disadvantage is another's advantage\! This is a platform you can get deep into and have many options. The underlying RASA stack is a beast, which needs to be acted upon. Dialogue is done AI-based, which means self-paced conversation development. Those who want simple click-bots without much programming experience and have no interest in independent development will also find what they are looking for here, but may be better served with some out-of-the-box solutions. We value precisely this versatility and have consciously decided against many competitors and in favour of botario/RASA.
>
> Direct contact to the developers is very important for us and the ability to get consulting as needed, but be able to develop on our own and not face any boundaries. All that works great.
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### "Best Chatbot Platform for our small business" — 5.0/5
> **Verified Reviewer** | *10 May 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
>
> **Pros**: Easy to use UI for employees in all fields, super stable, great support.
>
> **Cons**: Changes in conversation require the model to retrain, which slows down design and development of the bot.
>
> We have successfully embedded botario in our mobile app and have received overall great feedback from customers.
## Links
- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/491248/botario)
## This page is available in the following languages
| Locale | URL |
| en | |
| en-AU | |
| en-GB | |
| en-IE | |
| en-NZ | |
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## Structured Data