---
description: Review of Voyado Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Voyado | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [Voyado](/software/491593/Voyado)

# Voyado

Canonical: https://www.softwareadvice.com.au/software/491593/Voyado

> Voyado is a web-based customer experience platform that provides customer intelligence, AI-assisted targeting and tactics, automations and loyalty/reward management capabilities. This allows brands to market more effectively, attract new customers, re-engage existing ones and build lasting loyalty.

Voyado's features include personalized site search, automated merchandising and product recommendations. These help online shoppers discover products they'll enjoy in real-time. The platform integrates with various third-party systems to provide a comprehensive customer experience solution for retail brands.
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Voyado

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German, Norwegian, Swedish
- **Available Countries**: Australia, Belgium, Denmark, Finland, Germany, Ireland, Luxembourg, Netherlands, Norway, Sweden, Switzerland, United Kingdom

## Features

- A/B Testing
- API
- Abandoned Cart Saver
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Audience Targeting
- Behavioral Analytics
- Behavioral Targeting
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Campaign Tracking
- Client Portal
- Contact Database
- Contact Management
- Content Analytics
- Contextual Targeting
- Conversion Tracking

## Integrations (15 total)

- Centra
- Dixa
- Front Systems Mobile Point of Sale
- Google Ads
- Ingrid
- Kindly
- Kindly
- Lipscore
- OneSignal
- Orisha
- Reclaimit
- Salesforce Commerce Cloud
- Scayle
- Shopify
- Sitoo

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software)
- [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software)
- [Personalisation Software](https://www.softwareadvice.com.au/directory/4276/personalization/software)
- [Customer Data Platform Software](https://www.softwareadvice.com.au/directory/4718/customer-data-platform/software)
- [Marketing Analytics Software](https://www.softwareadvice.com.au/directory/1702/analytics-tools/software)

## Alternatives

1. [NiceJob](https://www.softwareadvice.com.au/software/67333/nicejob) — 4.9/5 (202 reviews)
2. [Salesforce Marketing Cloud](https://www.softwareadvice.com.au/software/22998/salesforce-socialcrm) — 4.2/5 (526 reviews)
3. [Bloomreach](https://www.softwareadvice.com.au/software/212011/bloomreach-experience-manager) — 4.8/5 (56 reviews)
4. [WebEngage](https://www.softwareadvice.com.au/software/161494/webengage) — 4.5/5 (32 reviews)
5. [Maestra](https://www.softwareadvice.com.au/software/350061/maestraplatform) (0 reviews)

## Reviews

### "A great platform for communication and marketing" — 4.0/5

> **Tobias** | *11 February 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Voyado's platform has simplified and helped us sharpen our communication to our members in our loyalty program.
> 
> **Cons**: That it is not not a complete CRM-platform from our part.
> 
> Voyado has simplified our internal process for sending out e-mails and sharpened our target groups for digital communication.

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### "Easy to use CRM and communication tool" — 5.0/5

> **Pierre** | *19 February 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to:
- Select relevant target groups and segment the customers
- Build newletters and make sure that the prices are updated prior to the mailing
- Create efficient automated flows based on customer behaviour
> 
> **Cons**: Unfortunately it is difficult to modify an existing automated flow without losing the history and statistics

-----

### "Voyado review" — 4.0/5

> **Shpresa** | *12 February 2021* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: The segmentation of customers and mapping of email flows and customers journeys.
> 
> **Cons**: There are still some improvements to make it a bit more seamless.
> 
> We use it mainly for our loyalty program and segmenting customers based on where they are in their customer journey with us.

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### "Great CRM with endless possibilities" — 5.0/5

> **Max** | *15 February 2021* | Sporting Goods | Recommendation rating: 10.0/10
> 
> **Pros**: The interface is extremely intuitive and the insights gained from segmentation is invaluable for us while working with CRM.
> 
> **Cons**: The reports system can sometimes feel a bit overwhelming to use.
> 
> Handling our CRM with Voyado is a treat and we couldn't ask for more when it comes to contact with the team, help with implementation, and, of course, using the segmentation and e-mail tool. We also run our loyalty program through Voyado and haven't had any problems so far.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/491593/Voyado)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/491593-Voyado/> |
| en-AU | <https://www.softwareadvice.com.au/software/491593/Voyado> |
| en-GB | <https://www.softwareadvice.co.uk/software/491593/Voyado> |
| en-IE | <https://www.softwareadvice.ie/software/491593/Voyado> |
| en-NZ | <https://www.softwareadvice.co.nz/software/491593/Voyado> |

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