--- description: Review of theCRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: theCRM | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [theCRM](/software/492974/theCRM) # theCRM Canonical: https://www.softwareadvice.com.au/software/492974/theCRM > theCRM is a CRM solution that helps businesses manage sales, marketing and customer success operations on a centralized interface. The platform provides automated workflow capabilities that enable users to automate repetitive tasks. This includes sending personalized email campaigns, assigning tasks to team members and providing guidance to ensure consistent execution of critical processes. theCRM also offers business intelligence capabilities that provide visually engaging reports and dashboards with real-time insights into the company's performance. Users can customize these reports to align with their specific KPIs and goals. It has a comprehensive integration framework that facilitates connection with a range of systems including marketing automation and ERP solutions. This ensures a unified view of the customer journey and streamlined data management. Furthermore, theCRM ensures security and compliance with features such as AES-256 encryption, two-factor authentication, GDPR compliance and more. > > Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 5 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: CRM-UK.com ## Commercial Context - **Starting Price**: GBP 35.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: £35 per user per month for software, version upgrades, hosting and support - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Antigua and Barbuda, Australia, Belize, Bermuda, Botswana, Canada, Cayman Islands, Fiji, Ghana, Gibraltar, Grenada, Guyana, Hong Kong SAR China, Ireland, Isle of Man, Jamaica, Kenya, Lesotho, Malawi, Montserrat and 3 more ## Features - API - Activity Dashboard - Alerts/Notifications - Calendar Management - Campaign Management - Contact Management - Customizable Fields - Customizable Reports - Data Import/Export - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification ## Integrations (28 total) - ActiveCampaign - Campaign Monitor by Marigold - Dynamic Allocation - Dynamics 365 - Dynamics 365 Business Central - Dynamics 365 Sales - Epicor Industry ERP Cloud - Epicor Vision - Mailchimp - MemberPress - Microsoft 365 - Microsoft Outlook - Office - SAP Access Control - SAP Customer Data Cloud ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.com.au/software/1854/hubspot) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.com.au/software/216694/kylas) — 4.8/5 (573 reviews) 5. [Ploomes CRM](https://www.softwareadvice.com.au/software/449937/Ploomes) — 4.9/5 (418 reviews) ## Reviews ### "Excellent experience with CRM" — 5.0/5 > **Andi** | *13 February 2021* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. Secure Integrates with Xero, Teams and email > > **Cons**: Nothing at all and that was a breath of fresh air. > > Centralising data Forecasting Invoicing Quotes Email integration Accounts integration ----- ### "Cracking CRM - Flexibilty, Simplicity and Enterprise capability." — 5.0/5 > **Dan** | *19 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Cracking CRM, the most flexible and configurable CRM I have ever used. Easy to access service is a major benefit too. > > **Cons**: Too much flexibility, but we'd much prefer too much flexibility that not enough flexibility, it makes it a very adapatable service so we use it to manage all sorts of processes. > > Ace, love the service, great to people to easily talk to real people that really know their stuff. Really don't know why anyone would want a big complex enterprise CRM as this system makes everything easier\! ----- ### "Great CRM system and even better team behind it. Would highly recommend." — 5.0/5 > **Mike** | *4 December 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Responsive team, can-do attitude and simple data structuring. > > **Cons**: Lack of "out of the box" integrations but this is usually overcome very quickly by theCRM's developers. > > Very positive experience, from day one there has been transparency and communication. CRM have a positive can do approach to almost everything which we have been very impressed with. The transition from an untidy data structure in our old system to one which provides clear and actionable data with theCRM has been a breath of fresh air and we look forward to continuing our long term working relationship. ----- ### "Fabulous System\!" — 5.0/5 > **Tarnya** | *28 November 2024* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: I like how easy and user friendly the CRM is\! it's great. > > **Cons**: I wish is scrolled faster\! I am to fast for the system sometimes. > > Such a great experience working with \[sensitive content hidden\] and the team\! They are always on hand with solutions and ideas on how we can improve our system. The email responses are really fast as well\! ----- ### "A CRM System and a CRM provider, that work the way YOU do." — 5.0/5 > **Robin** | *9 February 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: theCRM is incredibly flexible and you do not find yourself having to manipulate your own business processes to fit the software. It is completely the other way around, which I have found refreshing for the CRM Market. For instance, if you are working on complicated Projects, where some of the influencers of those Projects are not direct Customers or Leads, it's no problem. You can assign Contacts to anything. There are no work arounds where you have to set them up as a Customer or Lead first. Managing complex relationships in theCRM is logical and reflects the real world of managing various contact levels. > > **Cons**: It's difficult to answer this one negatively. As a Business and Software Consultant, I work with two different Clients that have rolled out theCRM and both of those companies are achieving exactly what they set out to do. The team at CRM-UK are always on hand when it comes to some of more outlandish requests, and really work to understand Client and User need. The only real negative I can think of is that I wish I had found theCRM sooner. > > My own experience of CRM systems and how they work has built up over many years, working with Clients, across different departments, where CRM has not always been the resounding success that companies expect. The team at CRM-UK have given a real breath of fresh air to problem solving, ROI and probably most importantly, the user experience. When all is said and done, it is only user engagement that can make a success of any roll out, and this software, and this provider, really deliver on that. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/492974/theCRM) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data