About Stripe





Stripe pricing
Stripe does not have a free version and does not offer a free trial.
Alternatives to Stripe
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- Industry: Graphic Design
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
This system Needs Improvement
I have been using them for years but the fees can be quite high, the support is lacking
Pros
easy to create payment links and accept payment
Cons
When there is an issue, no one is willing to take ownership and fix it.
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Stripe earns stripes.
Stripe is an absolutely comprehensive package for all your payment and sales needs
Pros
Stripe effiecently, and effectively allowed me to process all manner of payments and subscriptions.
Cons
It can take a long time to completely learn all the features, and how to use them.

- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
They just don't care if you loose money.
Very bad, I lost money in several cases because of stripe. Also there are so many failed orders.
Pros
Its not very hard to use, but needs improvement.
Cons
The way they treat the disputes of our clients. They don't care much for the documents they just follow the process and decide always in favour of the buyer.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Stripe is Fantastic!
We have used Stripe with 2 different CRMS and both connected very easily with no issues
Pros
I love how easy it is to take payments and that Stripe connects easily with the programs we use.
Cons
The stripe fee and the delay in receiving payment
Alternatives Considered
QuickBooks OnlineReasons for Choosing Stripe
Better integrations and better pricing per transactionSwitched From
Square PaymentsReasons for Switching to Stripe
Better integrations and pricing with Stripe vs QBO Payments- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Great product with lots of payment options
Stripe has really helped our business by offering multiple payment methods and by making refunds super easy for us to process. The ability to create unique payment links is also a game-changer!
Pros
how easy it is for clients to use/interact with, the variety of payment options available, and how straightforward it is on the back end
Cons
The transaction fee (that the business pays) is a bit high
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Favorite Processing System
We implemented Stripe because of the lower processing fees. The implementation was seamless and the back-office side of the program is much more straightforward and easy to use.
Pros
Lower transaction fees and Stripe works better with our reservation system.
Cons
I haven't experienced any cons with this software.
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Stripe works for creators and small business
Excellent payment processor, another global top name.
Pros
Easy to set up and administer. Works with almost all of the cart and store systems for creators.
Cons
Cost to use because you don't have much of a choice.
Alternatives Considered
PayPalReasons for Switching to Stripe
I didn't, like others, I offer both because they're both good processors.- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Great Tool - requiring little customization for full functionality
I have been pleased with the out-of-the box reporting and real-time alerts.
Pros
Ease of configuration and deployment - the great aftercare and ease of administration after Go-Live
Cons
Pricing for users requiring read-only access should be less
Alternatives Considered
PayPalReasons for Switching to Stripe
Features offered for the slightly lower expenditure- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Stripe: A good payment processing solution
My overall experience of this was excellent.
Pros
It provides developer friendly platform where it gives us excellent documentation and APIs.
Cons
Fees can be higher for certain payment methods and it has limited customer support.
- Industry: Utilities
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Easy and Convenient
Overall the experience is good. Easy setup, easy for the user and no need to switch at the moment.
Pros
The technology works smoothly and is convenient.
Cons
The processing fees and batch times being held can be frustrating.
Alternatives Considered
PayPalReasons for Switching to Stripe
The convenience factor was the biggest. I didn't have to apply for a merchant account, I could just create an account and go.- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Stripe - your go to for money transactions!
I have used Stripe for various businesses over the last 7 or 8 years, and I have been able to trust them with my money transactions.
Pros
Stripe is super convenient because it runs everything in the background, but I still have the control to go into Stripe and refund transactions, see canceled transactions, and see when they happened. I very much appreciate Stripe!
Cons
The fees are a bit high, the delay in money is a bit daunting, and there is the hassle of getting a new bank account verified.
Reasons for Switching to Stripe
It was a bigger software and had more ability for us to ultilize more functionality out of it.- Industry: Automotive
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Endless possibilities, quick to implement, and great with integrations, but at a cost
Stripe works very well, it's not free, and the fees stack up quite quickly, especially if you're selling internationally. However, I think it's such a complete platform and setting up everything is free, that it's worth the cost of transactions.
We mainly use it with low-code solutions such as Bubble.io. The documentation and support is excellent. Also, should you expand to full code, the documentation is so complete that's always a safe bet.
It does the job, it's a "set-it-and-forget-it" product great for starting with very low budget, and scales tremendously well as you grow.
Pros
We work a lot with no code, especially with Bubble.io apps. I've had the chance to integrate Stripe on various project and the speed of implementations, support and seamlessness is really what makes this solution stand out.
The user portal in which you can create your products, set up discount codes and coupons, personalize subscriptions etc. is really useful and it allows to set up your shop in a few hours.
We mainly use it for SAAS subscriptions and we've never had any problem with payments, processing speed or process clarity.
Cons
Although setting up and starting out is free, the credit card commissions, exchange commissions and service for processing are quite high. Stripe eats a noticeable amount in fees, but still, it saves you so much time during the implementation and payment setup. As a startup it is really important to act quickly and have "set it and forget it" solutions for your infrastructure
Alternatives Considered
ShopifyReasons for Switching to Stripe
Easy to integrate with Bubble.io apps, that are our main focus.- Industry: Consumer Goods
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Stripe is the Payment Processor To Fit Any Business Needs
Pros
The various feature embedded in Stripe for multiple different payment option capabilities is phenomenal. They have detailed outline of payment intents to look back at immediately should there be a problem with a debit or credit card that was ran for payment and they have security detection on transactions that don't feel genuine especially if running it manually. I love it. You also have the ability to send out invoices and payment links to customers saving the hassle of leaving their own home for a phone in order to deliver gifts to family/friends from miles away!
Cons
The only cons is the whole Ruby Gem and developer code setup if you don't know how to implement this on your own website you're building or even in your own cloud server or network server. It takes alot of research and how-to articles to read to start learning it as you go and if you're a beginner thats unfamiliar with command line basics and a terminal to launch from then you're in trouble! Ha!Ha!
Reasons for Choosing Stripe
Square has a tendency to just freeze accounts and not even allow legitimate appeal of the decision and they do so without warning. If you have money in the account when they do decide to just cut you off they hold onto it for at least 180 days if I remember correctly and there is nothing you can do about it. That's unacceptable.Switched From
Square PaymentsReasons for Switching to Stripe
For the same reason I chose Stripe over Square.... they have the same bad habit of freezing accounts just on a whim with no notice and keep business owners from revenue just because they can and are in no hurry to allow you access to your funds even if proven legitimate long before they'll release their hold on them.- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Office manager
Overall a positive experience. Low rates, easy to use.
Pros
Ease of use for us and our customers. Swipe, tap or insert.
Cons
Wish it would write back into our practice software.
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Frustrating Experience with Stripe Support & Unfair Account Closures
My experience with Stripe has been incredibly frustrating. My account was suddenly closed due to claims of "unauthorized payments," which were factually incorrect. There were only three transactions involved, all of which were authorized by the customers. Despite providing clear explanations and offering to verify with customer communications, my support tickets were automatically closed, and I received no meaningful follow-ups.
Even worse, my customers’ refunds are now at risk due to this account closure, and there has been no assistance or clarity from Stripe's support team. The responses I did receive felt automated and dismissive, offering no real solutions.
This has severely impacted my business and my customers' trust. I urge Stripe to take complaints and customer support issues more seriously. This level of service is simply unacceptable.
Pros
Good technical infrastructure and superior integrations and APIs
Cons
Customer support is horrible. "Investigations" are vague automated responses.
Alternatives Considered
Square PaymentsReasons for Switching to Stripe
Thought it was easier to use, but the legal issues and unfair treatment from stripe is pushing me away.- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Stripe is decent for small businesses & individuals
Pros
It’s easy to accept card payments manually using the mobile app.
Cons
Fees are high and not all features are available for all users.
Alternatives Considered
Square PaymentsReasons for Switching to Stripe
Square could not handle our business growth as chargebacks became a bit more common on our account.- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
I really like Stripe
Stripe has been very useful in my business to receive payment from customers all over the world. I also like that they have implemented faster payouts
Pros
I like that you can use Stripe to take debit and credit card payments and the charges are not as high as some other payment platforms. It is also easy to set up.
Cons
Some of the functionality seems clunky, especially for recurring payments. You have to manually set the end date.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Stripe for Online Business Owners
I really have enjoyed using stripe! I am so grateful for a secure place to take clients payments.
Pros
I really love that Stripe integrates with so many different platforms. I love that you can set up autopayments so that I can set up memberships with ease, and don't have to chase anyone down for their monthly fees.
Cons
I wish that it was easier for folx to pay with debit, or paypal with stripe, so that all integrations could be in one place.
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Easy to Use Payment Processing
I am very pleased with Stripe and the reports function is very good
Pros
Its very easy to use
No setup fees, monthly fees, or hidden fees.
Cons
I do not have any negative views on Stripe
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Appalling Service
Appalling. I have spent a month trying to get someone, anyone to help. All I received were dismissive emails sending me off to solve the problems on your site.
Pros
The logo is nice. The name is also nice.
Cons
Customer support is non existent. The arrogance of big business treats to customer as a problem rather than an asset.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Extremely Frustrating Experience with Stripe
We've been using #Stripe since October 2021, and initially, everything worked fine. However, things took a frustrating turn when Stripe suddenly labeled our business as "high risk" without providing any evidence and placed an indefinite hold on our payouts. Despite submitting all the requested documentation and proving our compliance, their support team has failed to give any clear reason or transparency behind this decision.
This lack of communication has severely impacted our business operations, and it's unacceptable for a company that relies on consistent cash flow. To make matters worse, Stripe doesn’t provide a local contact support number, making it even harder to resolve these issues. Stripe's handling of this situation has been deeply disappointing, and we strongly caution other businesses considering their service.
Pros
Initially, doing business with stripe was fine.
Cons
Stripe can place holds on your funds or freeze your accounts without warning, especially if it deems a business as "high risk," often without clear communication.
Stripe lacks direct phone support in many regions, making it challenging to resolve urgent issues quickly.
Alternatives Considered
PayPal Commerce PlatformReasons for Choosing Stripe
to have better users experience and support.Reasons for Switching to Stripe
Negative reviews including payout delays.- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
A Reliable Payment Solution for Global Businesses
Pros
Stripe offers great value for the money, and the dashboard is easy to use. It fulfills all of our needs.
Cons
If the form doesn't connect via Stripe immediately, it could be a little complicated to set up.
- Industry: Sports
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
For the love of god avoid Stripe
I have had enough. DO NOT USE. It has taken me 2 months to refund my customers after we had an event cancellation. And even then they didn't help. It was so painful.
This is the worst customer experience I have ever had.
This is the third time contacting Stripe about this issue and every time they go off on some tangent about something that isn't even the problem.
I was not able to refund my customers with my account as it capped me at withdrawing 1.5k.
I tried to transfer money to my Stripe account so I could complete the refunds.
The money I sent automatically got sent back to my bank.
I just want to add to my balance so I can refund my customers!!!
I contacted customer support, as usual they go off on some weird tangent talking about something irrelevant but in a polite voice so it kind of looks like they are trying to help? Infuriating.
I will take every single effort possible in my power to change my business away from Stripe because they have the WORST customer support and the worst experience.
Do you know what would be better than the support that I am getting? None. Because at least it wouldn't waste my time talking to a brick wall.
The support agents are either stupid, can't understand English or have been told to play dumb on these issues.
Pros
It seemed safe. And I THOUGHT that it was a good product. I was wrong.
Cons
They take your money, won't let you refund anybody, and honestly have the worst customer support known to mankind. A robot would actually be better.

- Industry: Writing & Editing
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Stripe: Empowering Businesses with Secure, Seamless Payment Processing
My overall experience with Stripe has been overwhelmingly positive. The platform offers an intuitive user interface, comprehensive features, and reliable payment processing capabilities. The integration process was smooth, and Stripe's documentation and support resources were helpful in resolving any issues that arose. Overall, Stripe has provided a seamless and efficient payment solution for my needs. But as i said the i didn't like its fee structure so yeah that's all.
Pros
What I like most about Stripe is its user-friendly interface and making payment processing seamless and efficient for businesses of all sizes with all the required features and Data security.
Cons
One downside of using Stripe which i think is its fee structure, which might be considered slightly higher compared to some other payment processing platforms, especially for smaller businesses (not with the multi billion dollar company )with lower transaction volumes.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Stripe is easy to use with several software platforms.
I am able to link up Stripe to several different software platforms such as Simplybook.me and Mariana Tek. I also used Wix with Stripe.
Pros
It is easy for clients to make payments.
Cons
It can be overly complicated for the admin.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Stripe-Simplify your Small Business Payments and Business Deals
We've used stripe as our primary business payment system and have been incredibly impressed with it's simplicity but powerful system. It's capable of handling both short term transactions and longer term enterprise deals without much learning curve. With short term transactions, there may be prorations, refunds, automatic payments and there is an easy path to navigating, and monitoring all within Stripe.
Pros
Stripe is an efficient and easy Payment System that we have incorporated across our B2C and B2B operations. It's a simple to use tool, and easy for both the company and the customer to set up one time payments, reoccurring billing, and PO Payments in Enterprise Procurment Systems.
Cons
There aren't many disadvantages that we have experienced. Billing set up can be a little manual to establish at the start, but ultimately it's an easy to understand platform.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Stripe is a Reliable and Efficient Payment Processing with Additional Business Support
Overall, I love Stripe! I have had nothing but great experiences with them, and I plan to use stripe with all of my future businesses.
Pros
have been a Stripe customer for over two years, during which all of my business transactions have been processed through their platform. The processing fees are competitive, and they offer the option for instant payouts, allowing funds to be transferred to your bank account within minutes. Additionally, Stripe provides business loans based on monthly revenue, which are typically available after maintaining a consistent relationship with the platform for a certain period.
Cons
I haven’t experienced any cons as of today. It really been a smooth ride with stripe
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Almost Destroyed My Business - Stripe Stole From Us
We implemented Stripe because of its ease of use but it’s turned out to be a nightmare. It’s as though Stripe decided that we are not a legitimate company and targeted us to prove it at any cost.
Every few weeks we were asked to produce the same previously requested documents. We have never had a single customer dispute yet they unilaterally decided we were high risk and returned recently charged purchases to our clients who have already stayed at our vacation rental.
We went viral with over 5.5 million views of an influencer’s video which caused had a huge uptick in business. I’m not sure if the volume of business caused Stripe to be concerned. They requested a selfie and an upload of the ID they already had on file. After I uploaded the selfie and my US Passport I got a notification that I was now good to go. This was followed by an email two hours later that we were deemed to be too risky and funds would be returned to our clients.
Stripe then took money from our bank account and I assume will be sending it to clients who have already stayed at our property. We are hoping these funds will be returned to us.
In a nutshell, Stripe stole from us - there were no customer complaints. We contacted the customers and are praying they will send thousands of dollars back to us using another method of payment.
Pros
Ease of integration with the company I selected for my property management system.
Cons
Countless re-verification requests with no favorable response after sending business registration and several forms of IDs.
Extremely poor customer service with lengthy waiting times for retuned calls.
They made the decision to stop supporting my business without a single customer complaint or request for a refund.
They rejected payments from a lot of international clients based in Canada and the UK. This caused me to lose a lot of bookings.
Alternatives Considered
Square PaymentsReasons for Switching to Stripe
Perceived ease and ease of integration to my back end property management system.- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Fraud prevention is important!
Not at all good. After my issue with transaction fraud, I could not speak to customer service. It’s virtually impossible to get someone on the phone or just get help in general as a small business owner.
Pros
The ease of use, there are times when I can’t talk on the phone with a customer because I had one with me in person. I could send them to my website to make their payment and it would process immediately.
Cons
The fees taken per transaction and then the fees on top of that to transfer the funds and then the fees on top of that to keep the product. Too many fees
Also, I had a customer dispute a transaction with her bank and won $2K. Stripe collected $2k from me and didn’t help me. I had the customer on camera, I had the contract with her signature and I had all emails/text messages from the customer. Stripe processed the dispute and lost. After that, I didn’t trust stripe. I stopped using them.
Reasons for Choosing Stripe
I thought stripe would be cheaper. It turned out the same but I went back to square because I can always get someone on the phone to help.Switched From
Square PaymentsReasons for Switching to Stripe
I thought the process was easier. The sign up was easy but it cost me more in the long run because of the amount of loss I ran.- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
We love Stripe. I can monitor our payments very efficiently, and effectively.
We have never had any issues with Stripe. We find it to be a safe, and efficient way for our customers to pay.
Pros
We like the ease of receiving payments and the safety of their monitoring system.
Cons
There is nothing that I can think of that I can even say I don't like.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Fast and flawless. Protects the business against abuse
Whenever I need a payment processor for a business, the first choice is Stripe.
It allows you to create buy buttons, subscriptions, invoices and everything you need to run an online business directly from the dashboard, it even has an API in case you need to program something custom.
For a simple business I can create everything related to payments from the dashboard.
Pros
Fast and flawless payment processor. Transfers run smoothly and protects business money from fraudulent customers.
Many product and subscription configuration options.
Cons
Daily transfer options are somewhat limited and the control panel is a bit cumbersome at first, but you get used to it.
The first week can be a bit tedious due to all the verification process, but is ok.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great product, just a bit expensive
Overall generally good, easy for developers and quality product.
Just a little expensive
Pros
ease of use and plenty of features to work with overall a lot of functionality and options
Cons
Expensive to operate
Can be a little complicated
Alternatives Considered
Revolut BusinessReasons for Choosing Stripe
PayPal was more expensive and has less featuresReasons for Switching to Stripe
Not as specialised as STRIPE and not as well known
- Industry: Fund-Raising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Stripe Review
I’ve always had great service and results.
Pros
Must have 3rd party service for payments. Great service and always works.
Cons
Can be a bit technical to set up if the form doesn’t automatically connect via Stripe.
Alternatives Considered
Square PaymentsReasons for Choosing Stripe
PayPal was not popular among my customersSwitched From
PayPalReasons for Switching to Stripe
It easily integrates with services I already use- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
my Stripe review.
It enables me to do business online knowing that I can accept payments from customers worldwide, it doesn't matter the location I'm doing business at.
Pros
Its easy to use, and that it can be used everywhere around the globe, this enables businesses to accept payments from customers worldwide.
Cons
A bit difficult to integrate or customize without professional help.

- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Most suitable payment partner for your business!
My client is using Stripe for payment settlement using POS systems and I used BBPOS WisePad to test the user flow and develop the application.
I am also eager to implement the multi-step payment sharing across platforms.
I had very good experience overall.
Pros
Stripe interface is very good, simple and easy to use. It gives you a well-knitted dashboard to track incoming and outgoing in a first glance.
Stripe is very adopt-friendly, can be plugged-in with any existing tech stack (including low or no-code way).
Cons
No cons as such, but just to list one, In my country (India), people extensively use Unified Payment Interface linked with credit and debit accounts and that is not currently supported method. Would be great to have it.
- Industry: Wholesale
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Thieves they don’t have a contact us button for a reason
Brutal experience they still owe my corporation. Go to moneris. You’ll be happier.
Pros
Hated every moment of its wasted 3 weeks uploading products. Then steals money from your account of 98.65 per transaction or invoices + 3.99%
Cons
Absolutely Everything, worst experience
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Great payment solution
We love using Stripe as our online payment solution and recommend it to our clients.
Pros
It is very easy to setup on most of the platforms and even can be used on its own. Fees are among the lowest on the market.
Cons
At the moment no crypto currency payments are available.
Reasons for Choosing Stripe
Due to lower fees and ease of setting up.Switched From
PayPalReasons for Switching to Stripe
We chose it due to low cost and ease of setup.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Local Bank for worldwide users
Stripe was an game changer for us, as an SEO agency we always wanted clients from North america and Tier 1 countries, but the bank fees always took an huge part from us, But stripe solved it for us, Their fees is very low, Stripe is one of the most important payment system for us.
Pros
The Lower Fees compared to other alternatives, And they are helpful to pay international clients, with stripe i was able to expand my business to North america too.
Cons
The identity verfications, I have verified the account once but it asked once again after 6 months.
- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Best for small business
Great, hope that if I need customer service it is a better experience.
Pros
Stripe was super easy to integrate, easy for clients to pay, and never have issues.
Cons
I can't see a report detailing what client paid what, but my other program does that for me. Customer support when I switched banks took them 4 weeks of not listening to me to fix my accounts. They asked for the same documentation over 8 times literally. Once fixed though, it was fixed.
Alternatives Considered
Square PaymentsReasons for Choosing Stripe
There are no fees with Stripe as I pass the processing fee onto the clients.Switched From
GatewayAPIReasons for Switching to Stripe
Ease of integration, no fees, and no equipment needed.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
When you grow too big you no longer care about the little ones
Useless customer support, breach of own resolution time commitments
Pros
Early adoption, ease of use and dashboards
Cons
Poor customer support, grown too big to pay attention to small businesses
Alternatives Considered
Square PaymentsReasons for Choosing Stripe
Early adopter, better fee structure, easy to implement and integrateSwitched From
2CheckoutReasons for Switching to Stripe
Early adopter and availability in the region we operate- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
NEVER USE STRIPE !!
if you try to contact support and think you can solve something, FORGET IT! they just connect you every 30 minutes to another agent who has no competence for basic things, I don't understand how a payment gateway that manages money can have such an approach! they are maximally impossible and not helpful at all! this is my worst experience! I believe that this payment gateway will end soon! they only rob sellers of money! if you own an e-shop, don't even think about this payment gateway, and if you have one, end the cooperation as soon as possible, it will be your best decision. You'll thank me later.
Pros
NEVER USE STRIPE !!! check out their reviews! terrible !!!
THEY CANNOT SOLVE THE REQUEST.
IT'S JUST A WASTE OF TIME AND YOUR MONEY
AND CHAT SUPPORT SHUTS OFF COMMUNICATION AS THEY SEEM WITHOUT RESPONSE. MAXIMUM UNPROFESSIONAL. IT'S A BUNCH OF AMATEURS WHO BLOCK YOUR MONEY!
They are simply stealing your money
Cons
They stealing your money. we used stripe, the support is impossible at most not helpful, they refund the money to the customer without the customer returning the goods, I DO NOT RECOMMEND TO USE. use verified methods such as PAYPAL, GOPAY and other payment gateways because Stripe and Klarna are maximally incompetent.

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Powerful payment solution
It is a great choice for businesses looking for a simple yet powerful solution for online payments.
Pros
Easy to integrate and works nicely with websites, making it accessible for businesses of all sizes.
Cons
Some users may find its pricing confusing, especially when dealing with additional fees for specific services.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Easy to implement, easy to manage, easy to use
Pros
I like how easy it is to implement Stripe payment ecosystem to a platform, I worked as a developer and worked for a company who used Stripe, very easy to use, you can change pricing, manage users/buyers/subscribers, very friendly and documentation very complete
Cons
I had no complains on that moment, beside that is a bit difficult to implement in Non-US based companies.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Held Hostage to Stripe Internal Processes
Basically as described above: We use Stripe through another party. While Stripe was going through audit verification of our business they put the transfer of our funds on hold. Our cash flow suffered waiting for them to complete their internal business processes. What business does that? They should have continued BAU finishing their processes without impacting our cash flow. Given a choice I would use another provider. I do not want to be held hostage to a providers internal processes and delays that put my payroll at risk.
Pros
It is an efficient system, good reports, visibility of donors and events provides us the necessary feedback to evaluate the effectiveness of our fundraising programs.
Cons
We use Stripe through another party. While Stripe was going through audit verification of our business they put the transfer of our funds on hold. Our cash flow suffered waiting for them to complete their internal business processes. What business does that? They should have continued BAU finishing their processes without impacting our cash flow. Given a choice I would use another provider. I do not want to be held hostage to a providers internal processes and delays that put my payroll at risk.
Alternatives Considered
Square PaymentsReasons for Switching to Stripe
Seemed to have better reporting down to the event and donors
- Industry: Computer Games
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Stripe is a Reliable and Easy Payment Solution for Businesses
My overall experience with Stripe has been great. It made accepting payments for my small business smooth and reliable, with a professional checkout process that made it easy for my customers to pay me.
Pros
I think it's the only payment processor that actually accepts digital wallets as payment methods. This is super useful for small to med business owners.
Cons
Transaction fees and international payments are more expensive than other alternative services
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Good for small business but not at scale
Overall good experience, we used their product for years before we eventually had to make the switch to another platform. At the end they kept tightening up their restrictions and make it extremely hard to do business with them.
Pros
The interface, ease of use, and speed of getting setup and running was great!
Cons
Stripe has all kinds of red tape and would often put our funds on hold for no reason. Makes it extremely hard to operate a business.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Poor customer service
Pros
Ease of processing transactions Electronically
Cons
Poor customer service and refunds given to clients quite often without providing us justification
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
A really useful solution for accepting online payments
I use stripe often and I have it integrated into my website so that I can take online payments. I also have it integrated into my accounts software (Xero).
Pros
I love how easy it is to use stripe and in particular to integrate it into my wordpress website as a payment solution.
Cons
The costs are a little higher than I would like when compared to other ways of receiving payments.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Great client feedback when using Stripe
Generally very positive. I like the speed at which the payouts reach my account and my clients report easy use when using stripe to pay the deposit for their appointments. Fees could be a little lower but generally no complaints!
Pros
Easy to set up and quick payments. It’s a name my clients recognised and trust
Cons
A couple of glitches when integrating with Pabau booking software but once you and running no issues
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Payment Getaway With No Hassle
Even though the fees more expensive compare to other products, I'm happy with the features and the customer support of Stripe. Highly recommended for e-commerce.
Pros
Security for merchant and customer, easy to deploy, easy to use, good reporting, well integration with third party
Cons
Fees more expensive than other payment getaway