About Stripe

Stripe is a cloud-based solution that offers a varied set of unified APIs and tools that enable businesses to manage and accept payments online. Stripe handles key payment functions, such as subscriptions, storing cards and direct payouts to user bank accounts. It also offers solutions for mobile and web payments that are specially built for developers. Stripe enables businesses to accept international debit cards, credit cards and currencies. Other key features include full-stack payments, PCI compliance, invoice paying, instant payment acceptance, shared customers and the collection of transaction fees. Stripe does not require any card storage fees, validation fees, setup fees, monthly fees or refund fees. Stripe provides support options such as online support, a customer knowledge base and forums. Additionally, Stripe can be integrated with applications such as Shopify, FreshBooks, Zoho Invoice, Zoho Subscriptions, TalentLMS, Squarespace, Sellsy, Intercom, Slack, Zapier and Abacus.
Stripe Software - Stripe payment
Stripe Software - Stripe payout funds
Stripe video
Stripe Software - Stripe payment - thumbnail
Stripe Software - Stripe payout funds - thumbnail

Stripe pricing

Stripe does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Browse Stripe Reviews

3,187 of 3,187 reviews
Sort by:
Jennifer
Jennifer
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
2

3
Reviewed on 23/01/2025

This system Needs Improvement

I have been using them for years but the fees can be quite high, the support is lacking

Pros

easy to create payment links and accept payment

Cons

When there is an issue, no one is willing to take ownership and fix it.

Eric
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 17/02/2025

Stripe earns stripes.

Stripe is an absolutely comprehensive package for all your payment and sales needs

Pros

Stripe effiecently, and effectively allowed me to process all manner of payments and subscriptions.

Cons

It can take a long time to completely learn all the features, and how to use them.

Kostas
Kostas
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
2
Customer Support
1

2
Reviewed on 13/02/2025

They just don't care if you loose money.

Very bad, I lost money in several cases because of stripe. Also there are so many failed orders.

Pros

Its not very hard to use, but needs improvement.

Cons

The way they treat the disputes of our clients. They don't care much for the documents they just follow the process and decide always in favour of the buyer.

Megan
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/02/2025

Stripe is Fantastic!

We have used Stripe with 2 different CRMS and both connected very easily with no issues

Pros

I love how easy it is to take payments and that Stripe connects easily with the programs we use.

Cons

The stripe fee and the delay in receiving payment

Alternatives Considered

QuickBooks Online

Reasons for Choosing Stripe

Better integrations and better pricing per transaction

Switched From

Square Payments

Reasons for Switching to Stripe

Better integrations and pricing with Stripe vs QBO Payments
Josey
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/02/2025

Great product with lots of payment options

Stripe has really helped our business by offering multiple payment methods and by making refunds super easy for us to process. The ability to create unique payment links is also a game-changer!

Pros

how easy it is for clients to use/interact with, the variety of payment options available, and how straightforward it is on the back end

Cons

The transaction fee (that the business pays) is a bit high

Taryn
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/02/2025

Favorite Processing System

We implemented Stripe because of the lower processing fees. The implementation was seamless and the back-office side of the program is much more straightforward and easy to use.

Pros

Lower transaction fees and Stripe works better with our reservation system.

Cons

I haven't experienced any cons with this software.

Mark
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 12/03/2025

Stripe works for creators and small business

Excellent payment processor, another global top name.

Pros

Easy to set up and administer. Works with almost all of the cart and store systems for creators.

Cons

Cost to use because you don't have much of a choice.

Alternatives Considered

PayPal

Reasons for Switching to Stripe

I didn't, like others, I offer both because they're both good processors.
Posh
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 20/02/2025

Great Tool - requiring little customization for full functionality

I have been pleased with the out-of-the box reporting and real-time alerts.

Pros

Ease of configuration and deployment - the great aftercare and ease of administration after Go-Live

Cons

Pricing for users requiring read-only access should be less

Alternatives Considered

PayPal

Reasons for Switching to Stripe

Features offered for the slightly lower expenditure
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/01/2025

Stripe: A good payment processing solution

My overall experience of this was excellent.

Pros

It provides developer friendly platform where it gives us excellent documentation and APIs.

Cons

Fees can be higher for certain payment methods and it has limited customer support.

Abe
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/02/2025

Easy and Convenient

Overall the experience is good. Easy setup, easy for the user and no need to switch at the moment.

Pros

The technology works smoothly and is convenient.

Cons

The processing fees and batch times being held can be frustrating.

Alternatives Considered

PayPal

Reasons for Switching to Stripe

The convenience factor was the biggest. I didn't have to apply for a merchant account, I could just create an account and go.
Stephanie
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 26/10/2024

Stripe - your go to for money transactions!

I have used Stripe for various businesses over the last 7 or 8 years, and I have been able to trust them with my money transactions.

Pros

Stripe is super convenient because it runs everything in the background, but I still have the control to go into Stripe and refund transactions, see canceled transactions, and see when they happened. I very much appreciate Stripe!

Cons

The fees are a bit high, the delay in money is a bit daunting, and there is the hassle of getting a new bank account verified.

Alternatives Considered

Square Point of Sale, Tithe.ly and Breeze ChMS

Reasons for Switching to Stripe

It was a bigger software and had more ability for us to ultilize more functionality out of it.
Niccolò
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 09/07/2024

Endless possibilities, quick to implement, and great with integrations, but at a cost

Stripe works very well, it's not free, and the fees stack up quite quickly, especially if you're selling internationally. However, I think it's such a complete platform and setting up everything is free, that it's worth the cost of transactions.
We mainly use it with low-code solutions such as Bubble.io. The documentation and support is excellent. Also, should you expand to full code, the documentation is so complete that's always a safe bet.
It does the job, it's a "set-it-and-forget-it" product great for starting with very low budget, and scales tremendously well as you grow.

Pros

We work a lot with no code, especially with Bubble.io apps. I've had the chance to integrate Stripe on various project and the speed of implementations, support and seamlessness is really what makes this solution stand out.
The user portal in which you can create your products, set up discount codes and coupons, personalize subscriptions etc. is really useful and it allows to set up your shop in a few hours.
We mainly use it for SAAS subscriptions and we've never had any problem with payments, processing speed or process clarity.

Cons

Although setting up and starting out is free, the credit card commissions, exchange commissions and service for processing are quite high. Stripe eats a noticeable amount in fees, but still, it saves you so much time during the implementation and payment setup. As a startup it is really important to act quickly and have "set it and forget it" solutions for your infrastructure

Alternatives Considered

Shopify

Reasons for Switching to Stripe

Easy to integrate with Bubble.io apps, that are our main focus.
Whitney
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
2

5
Reviewed on 02/05/2024

Stripe is the Payment Processor To Fit Any Business Needs

Pros

The various feature embedded in Stripe for multiple different payment option capabilities is phenomenal. They have detailed outline of payment intents to look back at immediately should there be a problem with a debit or credit card that was ran for payment and they have security detection on transactions that don't feel genuine especially if running it manually. I love it. You also have the ability to send out invoices and payment links to customers saving the hassle of leaving their own home for a phone in order to deliver gifts to family/friends from miles away!

Cons

The only cons is the whole Ruby Gem and developer code setup if you don't know how to implement this on your own website you're building or even in your own cloud server or network server. It takes alot of research and how-to articles to read to start learning it as you go and if you're a beginner thats unfamiliar with command line basics and a terminal to launch from then you're in trouble! Ha!Ha!

Alternatives Considered

PayPal and Wave

Reasons for Choosing Stripe

Square has a tendency to just freeze accounts and not even allow legitimate appeal of the decision and they do so without warning. If you have money in the account when they do decide to just cut you off they hold onto it for at least 180 days if I remember correctly and there is nothing you can do about it. That's unacceptable.

Switched From

Square Payments

Reasons for Switching to Stripe

For the same reason I chose Stripe over Square.... they have the same bad habit of freezing accounts just on a whim with no notice and keep business owners from revenue just because they can and are in no hurry to allow you access to your funds even if proven legitimate long before they'll release their hold on them.
Dee Dee
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/12/2024

Office manager

Overall a positive experience. Low rates, easy to use.

Pros

Ease of use for us and our customers. Swipe, tap or insert.

Cons

Wish it would write back into our practice software.

Khalid
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
1

1
Reviewed on 08/11/2024

Frustrating Experience with Stripe Support & Unfair Account Closures

My experience with Stripe has been incredibly frustrating. My account was suddenly closed due to claims of "unauthorized payments," which were factually incorrect. There were only three transactions involved, all of which were authorized by the customers. Despite providing clear explanations and offering to verify with customer communications, my support tickets were automatically closed, and I received no meaningful follow-ups.

Even worse, my customers’ refunds are now at risk due to this account closure, and there has been no assistance or clarity from Stripe's support team. The responses I did receive felt automated and dismissive, offering no real solutions.

This has severely impacted my business and my customers' trust. I urge Stripe to take complaints and customer support issues more seriously. This level of service is simply unacceptable.

Pros

Good technical infrastructure and superior integrations and APIs

Cons

Customer support is horrible. "Investigations" are vague automated responses.

Alternatives Considered

Square Payments

Reasons for Switching to Stripe

Thought it was easier to use, but the legal issues and unfair treatment from stripe is pushing me away.
Will
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
3

4
Reviewed on 28/10/2024

Stripe is decent for small businesses & individuals

Pros

It’s easy to accept card payments manually using the mobile app.

Cons

Fees are high and not all features are available for all users.

Alternatives Considered

Square Payments

Reasons for Switching to Stripe

Square could not handle our business growth as chargebacks became a bit more common on our account.
Verified Reviewer
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 23/02/2024

I really like Stripe

Stripe has been very useful in my business to receive payment from customers all over the world. I also like that they have implemented faster payouts

Pros

I like that you can use Stripe to take debit and credit card payments and the charges are not as high as some other payment platforms. It is also easy to set up.

Cons

Some of the functionality seems clunky, especially for recurring payments. You have to manually set the end date.

Billie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 22/07/2024

Stripe for Online Business Owners

I really have enjoyed using stripe! I am so grateful for a secure place to take clients payments.

Pros

I really love that Stripe integrates with so many different platforms. I love that you can set up autopayments so that I can set up memberships with ease, and don't have to chase anyone down for their monthly fees.

Cons

I wish that it was easier for folx to pay with debit, or paypal with stripe, so that all integrations could be in one place.

Peter
  • Industry: Leisure, Travel & Tourism
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/05/2024

Easy to Use Payment Processing

I am very pleased with Stripe and the reports function is very good

Pros

Its very easy to use

No setup fees, monthly fees, or hidden fees.

Cons

I do not have any negative views on Stripe

Greg
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
1
Customer Support
1

1
Reviewed on 26/06/2024

Appalling Service

Appalling. I have spent a month trying to get someone, anyone to help. All I received were dismissive emails sending me off to solve the problems on your site.

Pros

The logo is nice. The name is also nice.

Cons

Customer support is non existent. The arrogance of big business treats to customer as a problem rather than an asset.

Rodel
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
2
Customer Support
1

1
Reviewed on 16/09/2024

Extremely Frustrating Experience with Stripe

We've been using #Stripe since October 2021, and initially, everything worked fine. However, things took a frustrating turn when Stripe suddenly labeled our business as "high risk" without providing any evidence and placed an indefinite hold on our payouts. Despite submitting all the requested documentation and proving our compliance, their support team has failed to give any clear reason or transparency behind this decision.

This lack of communication has severely impacted our business operations, and it's unacceptable for a company that relies on consistent cash flow. To make matters worse, Stripe doesn’t provide a local contact support number, making it even harder to resolve these issues. Stripe's handling of this situation has been deeply disappointing, and we strongly caution other businesses considering their service.

Pros

Initially, doing business with stripe was fine.

Cons

Stripe can place holds on your funds or freeze your accounts without warning, especially if it deems a business as "high risk," often without clear communication.

Stripe lacks direct phone support in many regions, making it challenging to resolve urgent issues quickly.

Alternatives Considered

PayPal Commerce Platform

Reasons for Choosing Stripe

to have better users experience and support.

Reasons for Switching to Stripe

Negative reviews including payout delays.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/01/2025

A Reliable Payment Solution for Global Businesses

Pros

Stripe offers great value for the money, and the dashboard is easy to use. It fulfills all of our needs.

Cons

If the form doesn't connect via Stripe immediately, it could be a little complicated to set up.

Jessica
  • Industry: Sports
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 03/08/2024

For the love of god avoid Stripe

I have had enough. DO NOT USE. It has taken me 2 months to refund my customers after we had an event cancellation. And even then they didn't help. It was so painful.

This is the worst customer experience I have ever had.

This is the third time contacting Stripe about this issue and every time they go off on some tangent about something that isn't even the problem.

I was not able to refund my customers with my account as it capped me at withdrawing 1.5k.
I tried to transfer money to my Stripe account so I could complete the refunds.
The money I sent automatically got sent back to my bank.
I just want to add to my balance so I can refund my customers!!!

I contacted customer support, as usual they go off on some weird tangent talking about something irrelevant but in a polite voice so it kind of looks like they are trying to help? Infuriating.

I will take every single effort possible in my power to change my business away from Stripe because they have the WORST customer support and the worst experience.

Do you know what would be better than the support that I am getting? None. Because at least it wouldn't waste my time talking to a brick wall.

The support agents are either stupid, can't understand English or have been told to play dumb on these issues.

Pros

It seemed safe. And I THOUGHT that it was a good product. I was wrong.

Cons

They take your money, won't let you refund anybody, and honestly have the worst customer support known to mankind. A robot would actually be better.

Mayank
Mayank
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 07/05/2024

Stripe: Empowering Businesses with Secure, Seamless Payment Processing

My overall experience with Stripe has been overwhelmingly positive. The platform offers an intuitive user interface, comprehensive features, and reliable payment processing capabilities. The integration process was smooth, and Stripe's documentation and support resources were helpful in resolving any issues that arose. Overall, Stripe has provided a seamless and efficient payment solution for my needs. But as i said the i didn't like its fee structure so yeah that's all.

Pros

What I like most about Stripe is its user-friendly interface and making payment processing seamless and efficient for businesses of all sizes with all the required features and Data security.

Cons

One downside of using Stripe which i think is its fee structure, which might be considered slightly higher compared to some other payment processing platforms, especially for smaller businesses (not with the multi billion dollar company )with lower transaction volumes.

Amy
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 31/10/2024

Stripe is easy to use with several software platforms.

I am able to link up Stripe to several different software platforms such as Simplybook.me and Mariana Tek. I also used Wix with Stripe.

Pros

It is easy for clients to make payments.

Cons

It can be overly complicated for the admin.

Nolan
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/02/2025

Stripe-Simplify your Small Business Payments and Business Deals

We've used stripe as our primary business payment system and have been incredibly impressed with it's simplicity but powerful system. It's capable of handling both short term transactions and longer term enterprise deals without much learning curve. With short term transactions, there may be prorations, refunds, automatic payments and there is an easy path to navigating, and monitoring all within Stripe.

Pros

Stripe is an efficient and easy Payment System that we have incorporated across our B2C and B2B operations. It's a simple to use tool, and easy for both the company and the customer to set up one time payments, reoccurring billing, and PO Payments in Enterprise Procurment Systems.

Cons

There aren't many disadvantages that we have experienced. Billing set up can be a little manual to establish at the start, but ultimately it's an easy to understand platform.

Latasha
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/01/2025

Stripe is a Reliable and Efficient Payment Processing with Additional Business Support

Overall, I love Stripe! I have had nothing but great experiences with them, and I plan to use stripe with all of my future businesses.

Pros

have been a Stripe customer for over two years, during which all of my business transactions have been processed through their platform. The processing fees are competitive, and they offer the option for instant payouts, allowing funds to be transferred to your bank account within minutes. Additionally, Stripe provides business loans based on monthly revenue, which are typically available after maintaining a consistent relationship with the platform for a certain period.

Cons

I haven’t experienced any cons as of today. It really been a smooth ride with stripe

Ruby
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
3
Customer Support
1

1
Reviewed on 02/08/2024

Almost Destroyed My Business - Stripe Stole From Us

We implemented Stripe because of its ease of use but it’s turned out to be a nightmare. It’s as though Stripe decided that we are not a legitimate company and targeted us to prove it at any cost.

Every few weeks we were asked to produce the same previously requested documents. We have never had a single customer dispute yet they unilaterally decided we were high risk and returned recently charged purchases to our clients who have already stayed at our vacation rental.

We went viral with over 5.5 million views of an influencer’s video which caused had a huge uptick in business. I’m not sure if the volume of business caused Stripe to be concerned. They requested a selfie and an upload of the ID they already had on file. After I uploaded the selfie and my US Passport I got a notification that I was now good to go. This was followed by an email two hours later that we were deemed to be too risky and funds would be returned to our clients.

Stripe then took money from our bank account and I assume will be sending it to clients who have already stayed at our property. We are hoping these funds will be returned to us.

In a nutshell, Stripe stole from us - there were no customer complaints. We contacted the customers and are praying they will send thousands of dollars back to us using another method of payment.

Pros

Ease of integration with the company I selected for my property management system.

Cons

Countless re-verification requests with no favorable response after sending business registration and several forms of IDs.

Extremely poor customer service with lengthy waiting times for retuned calls.

They made the decision to stop supporting my business without a single customer complaint or request for a refund.

They rejected payments from a lot of international clients based in Canada and the UK. This caused me to lose a lot of bookings.

Alternatives Considered

Square Payments

Reasons for Switching to Stripe

Perceived ease and ease of integration to my back end property management system.
Bianca
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
4
Ease of Use
3
Customer Support
1

3
Reviewed on 18/07/2024

Fraud prevention is important!

Not at all good. After my issue with transaction fraud, I could not speak to customer service. It’s virtually impossible to get someone on the phone or just get help in general as a small business owner.

Pros

The ease of use, there are times when I can’t talk on the phone with a customer because I had one with me in person. I could send them to my website to make their payment and it would process immediately.

Cons

The fees taken per transaction and then the fees on top of that to transfer the funds and then the fees on top of that to keep the product. Too many fees

Also, I had a customer dispute a transaction with her bank and won $2K. Stripe collected $2k from me and didn’t help me. I had the customer on camera, I had the contract with her signature and I had all emails/text messages from the customer. Stripe processed the dispute and lost. After that, I didn’t trust stripe. I stopped using them.

Alternatives Considered

Square Payments and Cash App

Reasons for Choosing Stripe

I thought stripe would be cheaper. It turned out the same but I went back to square because I can always get someone on the phone to help.

Switched From

Square Payments

Reasons for Switching to Stripe

I thought the process was easier. The sign up was easy but it cost me more in the long run because of the amount of loss I ran.
Jodi
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/07/2024

We love Stripe. I can monitor our payments very efficiently, and effectively.

We have never had any issues with Stripe. We find it to be a safe, and efficient way for our customers to pay.

Pros

We like the ease of receiving payments and the safety of their monitoring system.

Cons

There is nothing that I can think of that I can even say I don't like.

Verified Reviewer
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 11/12/2024

Fast and flawless. Protects the business against abuse

Whenever I need a payment processor for a business, the first choice is Stripe.
It allows you to create buy buttons, subscriptions, invoices and everything you need to run an online business directly from the dashboard, it even has an API in case you need to program something custom.
For a simple business I can create everything related to payments from the dashboard.

Pros

Fast and flawless payment processor. Transfers run smoothly and protects business money from fraudulent customers.
Many product and subscription configuration options.

Cons

Daily transfer options are somewhat limited and the control panel is a bit cumbersome at first, but you get used to it.
The first week can be a bit tedious due to all the verification process, but is ok.

Daniel
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 15/01/2025

Great product, just a bit expensive

Overall generally good, easy for developers and quality product.
Just a little expensive

Pros

ease of use and plenty of features to work with overall a lot of functionality and options

Cons

Expensive to operate
Can be a little complicated

Alternatives Considered

Revolut Business

Reasons for Choosing Stripe

PayPal was more expensive and has less features

Switched From

PayPal and PayPal Zettle

Reasons for Switching to Stripe

Not as specialised as STRIPE and not as well known
Joseph
Joseph
  • Industry: Fund-Raising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2024

Stripe Review

I’ve always had great service and results.

Pros

Must have 3rd party service for payments. Great service and always works.

Cons

Can be a bit technical to set up if the form doesn’t automatically connect via Stripe.

Alternatives Considered

Square Payments

Reasons for Choosing Stripe

PayPal was not popular among my customers

Switched From

PayPal

Reasons for Switching to Stripe

It easily integrates with services I already use
Calvin
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 01/12/2024

my Stripe review.

It enables me to do business online knowing that I can accept payments from customers worldwide, it doesn't matter the location I'm doing business at.

Pros

Its easy to use, and that it can be used everywhere around the globe, this enables businesses to accept payments from customers worldwide.

Cons

A bit difficult to integrate or customize without professional help.

Shaunak
Shaunak
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/02/2025

Most suitable payment partner for your business!

My client is using Stripe for payment settlement using POS systems and I used BBPOS WisePad to test the user flow and develop the application.
I am also eager to implement the multi-step payment sharing across platforms.
I had very good experience overall.

Pros

Stripe interface is very good, simple and easy to use. It gives you a well-knitted dashboard to track incoming and outgoing in a first glance.
Stripe is very adopt-friendly, can be plugged-in with any existing tech stack (including low or no-code way).

Cons

No cons as such, but just to list one, In my country (India), people extensively use Unified Payment Interface linked with credit and debit accounts and that is not currently supported method. Would be great to have it.

Josh
  • Industry: Wholesale
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
5
Customer Support
1

1
Reviewed on 07/03/2024

Thieves they don’t have a contact us button for a reason

Brutal experience they still owe my corporation. Go to moneris. You’ll be happier.

Pros

Hated every moment of its wasted 3 weeks uploading products. Then steals money from your account of 98.65 per transaction or invoices + 3.99%

Cons

Absolutely Everything, worst experience

Daniel
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2024

Great payment solution

We love using Stripe as our online payment solution and recommend it to our clients.

Pros

It is very easy to setup on most of the platforms and even can be used on its own. Fees are among the lowest on the market.

Cons

At the moment no crypto currency payments are available.

Alternatives Considered

SumUp and Elavon

Reasons for Choosing Stripe

Due to lower fees and ease of setting up.

Switched From

PayPal

Reasons for Switching to Stripe

We chose it due to low cost and ease of setup.
Vikash
Vikash
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/12/2024

Local Bank for worldwide users

Stripe was an game changer for us, as an SEO agency we always wanted clients from North america and Tier 1 countries, but the bank fees always took an huge part from us, But stripe solved it for us, Their fees is very low, Stripe is one of the most important payment system for us.

Pros

The Lower Fees compared to other alternatives, And they are helpful to pay international clients, with stripe i was able to expand my business to North america too.

Cons

The identity verfications, I have verified the account once but it asked once again after 6 months.

Maria
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
2

5
Reviewed on 24/07/2024

Best for small business

Great, hope that if I need customer service it is a better experience.

Pros

Stripe was super easy to integrate, easy for clients to pay, and never have issues.

Cons

I can't see a report detailing what client paid what, but my other program does that for me. Customer support when I switched banks took them 4 weeks of not listening to me to fix my accounts. They asked for the same documentation over 8 times literally. Once fixed though, it was fixed.

Alternatives Considered

Square Payments

Reasons for Choosing Stripe

There are no fees with Stripe as I pass the processing fee onto the clients.

Switched From

GatewayAPI

Reasons for Switching to Stripe

Ease of integration, no fees, and no equipment needed.
Francisco
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
4
Ease of Use
4
Customer Support
1

1
Reviewed on 04/11/2024

When you grow too big you no longer care about the little ones

Useless customer support, breach of own resolution time commitments

Pros

Early adoption, ease of use and dashboards

Cons

Poor customer support, grown too big to pay attention to small businesses

Alternatives Considered

Square Payments

Reasons for Choosing Stripe

Early adopter, better fee structure, easy to implement and integrate

Switched From

2Checkout

Reasons for Switching to Stripe

Early adopter and availability in the region we operate
Peter
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 01/08/2024

NEVER USE STRIPE !!

if you try to contact support and think you can solve something, FORGET IT! they just connect you every 30 minutes to another agent who has no competence for basic things, I don't understand how a payment gateway that manages money can have such an approach! they are maximally impossible and not helpful at all! this is my worst experience! I believe that this payment gateway will end soon! they only rob sellers of money! if you own an e-shop, don't even think about this payment gateway, and if you have one, end the cooperation as soon as possible, it will be your best decision. You'll thank me later.

Pros

NEVER USE STRIPE !!! check out their reviews! terrible !!!
THEY CANNOT SOLVE THE REQUEST.
IT'S JUST A WASTE OF TIME AND YOUR MONEY
AND CHAT SUPPORT SHUTS OFF COMMUNICATION AS THEY SEEM WITHOUT RESPONSE. MAXIMUM UNPROFESSIONAL. IT'S A BUNCH OF AMATEURS WHO BLOCK YOUR MONEY!

They are simply stealing your money

Cons

They stealing your money. we used stripe, the support is impossible at most not helpful, they refund the money to the customer without the customer returning the goods, I DO NOT RECOMMEND TO USE. use verified methods such as PAYPAL, GOPAY and other payment gateways because Stripe and Klarna are maximally incompetent.

Nedim
Nedim
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/01/2025

Powerful payment solution

It is a great choice for businesses looking for a simple yet powerful solution for online payments.

Pros

Easy to integrate and works nicely with websites, making it accessible for businesses of all sizes.

Cons

Some users may find its pricing confusing, especially when dealing with additional fees for specific services.

Verified Reviewer
  • Industry: Computer & Network Security
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/02/2025

Easy to implement, easy to manage, easy to use

Pros

I like how easy it is to implement Stripe payment ecosystem to a platform, I worked as a developer and worked for a company who used Stripe, very easy to use, you can change pricing, manage users/buyers/subscribers, very friendly and documentation very complete

Cons

I had no complains on that moment, beside that is a bit difficult to implement in Non-US based companies.

Doug
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
1

3
Reviewed on 18/09/2024

Held Hostage to Stripe Internal Processes

Basically as described above: We use Stripe through another party. While Stripe was going through audit verification of our business they put the transfer of our funds on hold. Our cash flow suffered waiting for them to complete their internal business processes. What business does that? They should have continued BAU finishing their processes without impacting our cash flow. Given a choice I would use another provider. I do not want to be held hostage to a providers internal processes and delays that put my payroll at risk.

Pros

It is an efficient system, good reports, visibility of donors and events provides us the necessary feedback to evaluate the effectiveness of our fundraising programs.

Cons

We use Stripe through another party. While Stripe was going through audit verification of our business they put the transfer of our funds on hold. Our cash flow suffered waiting for them to complete their internal business processes. What business does that? They should have continued BAU finishing their processes without impacting our cash flow. Given a choice I would use another provider. I do not want to be held hostage to a providers internal processes and delays that put my payroll at risk.

Alternatives Considered

Square Payments

Reasons for Switching to Stripe

Seemed to have better reporting down to the event and donors
Ahmed
Ahmed
  • Industry: Computer Games
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
4

5
Reviewed on 12/03/2025

Stripe is a Reliable and Easy Payment Solution for Businesses

My overall experience with Stripe has been great. It made accepting payments for my small business smooth and reliable, with a professional checkout process that made it easy for my customers to pay me.

Pros

I think it's the only payment processor that actually accepts digital wallets as payment methods. This is super useful for small to med business owners.

Cons

Transaction fees and international payments are more expensive than other alternative services

Jordan
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 09/01/2025

Good for small business but not at scale

Overall good experience, we used their product for years before we eventually had to make the switch to another platform. At the end they kept tightening up their restrictions and make it extremely hard to do business with them.

Pros

The interface, ease of use, and speed of getting setup and running was great!

Cons

Stripe has all kinds of red tape and would often put our funds on hold for no reason. Makes it extremely hard to operate a business.

Robert
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
4
Ease of Use
4
Customer Support
1

2
Reviewed on 24/07/2024

Poor customer service

Pros

Ease of processing transactions Electronically

Cons

Poor customer service and refunds given to clients quite often without providing us justification

david
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/02/2025

A really useful solution for accepting online payments

I use stripe often and I have it integrated into my website so that I can take online payments. I also have it integrated into my accounts software (Xero).

Pros

I love how easy it is to use stripe and in particular to integrate it into my wordpress website as a payment solution.

Cons

The costs are a little higher than I would like when compared to other ways of receiving payments.

Sophie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 28/09/2024

Great client feedback when using Stripe

Generally very positive. I like the speed at which the payouts reach my account and my clients report easy use when using stripe to pay the deposit for their appointments. Fees could be a little lower but generally no complaints!

Pros

Easy to set up and quick payments. It’s a name my clients recognised and trust

Cons

A couple of glitches when integrating with Pabau booking software but once you and running no issues

Christina
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/07/2024

Payment Getaway With No Hassle

Even though the fees more expensive compare to other products, I'm happy with the features and the customer support of Stripe. Highly recommended for e-commerce.

Pros

Security for merchant and customer, easy to deploy, easy to use, good reporting, well integration with third party

Cons

Fees more expensive than other payment getaway

Alternatives Considered

PayPal

Switched From

PayPal and Square Payments
3,187 reviews

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