About PayPal

PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes. PayPal provides a one-touch login process, so there is no need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through PayPal’s portal. For business owners, users can accept international payments from banks or digital wallets on through the portal. They can bill the clients, receive direct payments from suppliers or manufacturers and accept payments from more than 200 markets with a single account. PayPal charges a transaction fee, which is calculated based on businesses’ total sales volumes. The system is compatible with mobile devices.
PayPal Software - Payment screen
PayPal Software - Set up account
PayPal Software - Account options
PayPal Software - Payment screen - thumbnail
PayPal Software - Set up account - thumbnail
PayPal Software - Account options - thumbnail

PayPal pricing

PayPal has a free version. PayPal paid version starts at USD 0.04/month.

Starting Price:
USD 0.04/month
Pricing Details:
Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)
Free Version:
Yes
Free trial:
N/A

Alternatives to PayPal

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Square Payments

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Google Pay

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Quickbooks Online

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PayPal Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.7
Customer Support
4.3
5 reviews of 21,653 View all reviews
Daniel T.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/05/2022

The OG For Payments

Accepting payments on websites for clients was the main objective for using this software.

Pros

It's easy to use, people have used it for 10/20 years successfully.

Cons

The API isn't friendly on websites compared to stripe.

Alternatives Considered

Stripe

Reasons for Switching to PayPal

I chose stripe. API for paypal is way too difficult and not reliable.
Eero L.
  • Industry: Consumer Electronics
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 18/05/2022

I wonder why this company still exists

I have used Paypal for over 15 years and the more I use it the less I want to use it. I need to have it because it is required for several services I use - however, I try to minimize my use in every way. The previous sections has more information about it.

Pros

I like the fact that I can often pay through Paypal when I am buying something online on a website that I don't fully trust.

Cons

First of all, Paypal is very expensive, at least in Europe. Customer service is non-existent, you end up battling with one bot after another, and the case is never solved. I have had countless situations where my partners' Paypal accounts have been shut down temporarily because they have requested some information and after the information has been given to them - the correct, exact information they asked - they have responded that the information is wrong and they close the account until the "correct" information is given. And it has taken months to get the account back. Not very good if your store relies on this, or you have a lot of money in Paypal. I would never ever keep any money in the Paypal account, ever. Also what bothers me is the constant pushing to open a Paypal account when my customer just wants to pay with a credit card. Come on, let him pay, take the (high) fee and that's it. No need to push your own product.

Alternatives Considered

Worldpay, Stripe and 2Checkout

Reasons for Switching to PayPal

Unfortunately, I need a Paypal account for some affiliate income, but that is the only reason I use it. I use Stripe for all my online stores. So much better, everything works well and the price is right.
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 01/06/2022

Best way get payments

Trust is the best feature PayPal offers to my customers. because they don't have to send their credit cards to my client's website so it's way easier for me to collect payments. I think we needed that on ecommerce websites.

Pros

What I like about PayPal the most is the fact that people don't have to put their credit cards in my client's website like Stripe. Customers are more comfortable to login to their PayPal account and pay by credit card through PayPal. I think this is the most important benefit of PayPal. It's user friendly and very easy to understand the platform. Some customers email my clients and ask their PayPal email to send payment manually, which is also a great option. By the way, refunds through PayPal are instant so you don't have to wait days to get your money back to your credit card. That's why I love PayPal a lot.

Cons

The pre-authorized or autopayment is the worst! every time I buy things by PayPal, I'm afraid an automatic charge for the next month. I have google to find out how to disable that automatic charge. I believe the Canada app is different than US app because, again, my friend always call me to ask how to disable some auto charges from his PayPal app and it's different than mine.

Karel M.
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/06/2022

My Experience with using PayPal

I like PayPal and would recommend it to consumers and businesses

Pros

Quick and easy way of making online payments.
Available on mobile phones
Protection against fraud

Cons

High transaction fees
Not accepted by every seller, such as on Amazon.

Ann R.
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/05/2022

Pay and receive money easily

Most of my business is run online and Paypal makes it easy and possible for me receive and pay money to all my clients.

Pros

The fact that there is a mobile version that can help you do business while on the go is one of the best features of the software.

Cons

The fact that it can not be opened in third-world countries is a minus for me.

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