--- description: Review of Patagonia Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Patagonia Health | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Substance Abuse EMR Software](/directory/180/substance-abuse-software/software) > [Patagonia Health](/software/49873/patagonia) # Patagonia Health Canonical: https://www.softwareadvice.com.au/software/49873/patagonia Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/49873/patagonia?page=2) > Patagonia Health provides a cloud and apps-based software solution designed specifically for organizations providing Behavioral Health, Mental Health and Substance Use Treatment services. Patagonia Health’s solution includes an integrated, federally-certified, Electronic Health Record (EHR), Practice Management (PM) and Billing software. The company’s mission is to solve two major barriers to EHR adoption; usability and cost; and address customers’ number one problem: billing. Patagonia Health’s solution is easy to learn and is organized to improve workflows, streamline operations and increase efficiency to enable better client experiences. Patagonia Health gives users the tools necessary to deliver the best care, including assessments, case management, treatment plans, progress notes, group notes, e-prescribing and clinical quality measures. To increase productivity, information entered into Patagonia Health follows a golden thread. Enter data one time, and it populates throughout the entire system. Additional functionality, such as screening assessments and counseling tools, further enables clinicians to spend more time providing quality care. Unlimited support is available to users via phone, email and a support portal. > > Verdict: Rated **4.0/5** by 69 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 69 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Patagonia Health ## Commercial Context - **Starting Price**: USD 500.00 - **Pricing model**: Per User - **Pricing Details**: 1 up-front price (for implementation \& training) \& an ongoing monthly fee - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling - Bed Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Client Portal - Clinical Notes - Compliance Tracking - Confirmations/Reminders - Credit Card Processing - Data Security - E-Prescribing - EMR/EHR - Electronic Payments - Email Marketing - Email Reminders ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Substance Abuse EMR Software](https://www.softwareadvice.com.au/directory/180/substance-abuse-software/software) ## Related Categories - [Substance Abuse EMR Software](https://www.softwareadvice.com.au/directory/180/substance-abuse-software/software) - [ONC Certified EHR Software](https://www.softwareadvice.com.au/directory/350/onc-atcb-certified-emr-software/software) - [Mac EMR and Medical Billing Software](https://www.softwareadvice.com.au/directory/426/mac-emr/software) - [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software) - [Web-based Medical Billing Software](https://www.softwareadvice.com.au/directory/15/web-based-medical-billing-software/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (843 reviews) 2. [EHR YOUR WAY](https://www.softwareadvice.com.au/software/3789/ehryourway) — 4.9/5 (527 reviews) 3. [Alleva](https://www.softwareadvice.com.au/software/365334/alleva) — 4.5/5 (282 reviews) 4. [TheraNest](https://www.softwareadvice.com.au/software/390303/theranest) — 4.4/5 (1029 reviews) 5. [SimplePractice](https://www.softwareadvice.com.au/software/81975/simplepractice) — 4.6/5 (2822 reviews) ## Reviews ### "Like Patagonia" — 5.0/5 > **Dawn** | *25 March 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I feel it is very easy to use and very easy to understand > > **Cons**: I don't believe I have any cons at this point and time > > I've had a great experience with Patagoina Health. ----- ### "Great EMR system" — 4.0/5 > **Melissa** | *8 June 2023* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Patagonia Health is the ease with client retention, insurance eligibility, Billing, accounts receivable, client reminder messages, etc... > > **Cons**: One problem I do have with Patagonina Health is that it is app based. Too many times our internet doesn't support it properly and the program freezes. ----- ### "Good EHR software" — 3.0/5 > **lauren** | *24 February 2025* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: The customer serivice was wonderful and very responsive > > **Cons**: The platform is a little more expensive\! ----- ### "We were a "VW health department" with a "Cadillac EHR" system." — 5.0/5 > **Jessica** | *5 June 2023* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I was new to the world of insurance and medical billing when I took the job of biller. Knowing nothing about this world, I had nothing to compare it to, but I found Patagonia very logical and understandable. Our health department at that time was very small, and I'd often joke that we were a "VW" health department with a "Cadillac" EHR system (Patagonia Health). But I was very grateful for the system and how it functioned, because there was no one in our office who understood the Patagonia system very well, let alone the billing aspect. What I especially appreciated was their support team. They were fabulous in giving guidance and assistance. I couldn't have done my job without them. The Patagonia billing consultant,\[sensitive content hidden\], was and is a great teacher and resource. I've also appreciated the improvements they continue to make, like showing the balance remaining when posting payments. > > **Cons**: My only complaint about Patagonia Health has been recent. I have been a vocal cheerleader among other billers, encouraging them to try Patagonia Health. However, in the last year, the support team has been more "aloof" and one cannot reach them by phone, only by submitting "support tickets" which are less than satisfying to use because an issue isn't always easy to explain or be understood, especially when I'm still a "newbie" (after 6 years) to the insurance billing system. > > If our department ever changed electronic health records systems again, I'd take it as a sign from heaven to retire. Once I learned the Patagonia system, I enjoyed using it and trust it. My only drawback is that I learn by doing, not reading instructions on what the system can do, so I have a feeling there are many features that I'm blind to, because none of us got more than a couple days of cursory training, and webinars just don't cut it. ----- ### "Highly Recommend" — 5.0/5 > **Sarah** | *5 June 2023* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: We have been using Patagonia Health for our EMR since 2017. System is easy to use, follows a common sense workflow. We like that it's customizable as far as individual views for charts/widgets/apps. Built specifically for public health, and captures the important information needed for State and Federal reporting. > > **Cons**: Calendar is not ideal when searching for next available appointment, prefer more of a scheduling template than calendar appointment type of system. The letter editor feature is more complicated to use than expected, takes many edits to get the best final letter. > > Overall we've had a great experience with Patagonia Health from day 1. They are very responsive to tickets, apply frequent updates, and have had great communication over the years. Very happy we chose them for our EMR. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/49873/patagonia?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/49873/patagonia) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data