--- description: Review of DoctorConnect Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DoctorConnect | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Medical Booking Software](/directory/18/patient-scheduling-software/software) > [DoctorConnect](/software/427899/doctorconnect) # DoctorConnect Canonical: https://www.softwareadvice.com.au/software/427899/doctorconnect Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/427899/doctorconnect?page=2) > DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation management, patient messaging and more. DoctorConnect allows users to send custom messages to individual patients or groups who meet a designated criteria. It provides users an appointment calendar that helps them in the scheduling process. A dashboard is also offered that allows users to manually confirm appointments, view and respond to incoming messages and filter patients by doctor or location. The patient management tool allows users to input patients’ preferred communication type and send them messages in multiple languages via text, phone or email. Additionally, DoctorConnect offers no-show management functionality. Services offered are billed monthly, and support is offered via phone, email, live chat and FAQs. > > Verdict: Rated **4.7/5** by 72 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 72 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Adtel International - **Location**: Carrollton, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: USD 210.00 - **Pricing Details**: Contact DoctorConnect for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: Anguilla, Antigua and Barbuda, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe and 21 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Responses - Automated Scheduling - Availability Management - Calendar Management - Calendar Sync - Call Reminders - Chat/Messaging - Client Portal - Commenting/Notes - Communication Management - Confirmations/Reminders - Contact Database - Customer Experience Management ## Integrations (9 total) - AdvancedPM - CGM APRIMA - CareTracker Practice Management - MediSoft - ModMed - NextGen - Nextech EHR & PM - Sunrise EHR - eClinicalWorks ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Medical Booking Software](https://www.softwareadvice.com.au/directory/18/patient-scheduling-software/software) ## Related Categories - [Dermatology EMR Software](https://www.softwareadvice.com.au/directory/95/dermatology-software/software) - [Geriatric Software](https://www.softwareadvice.com.au/directory/3357/geriatric/software) - [Nephrology EMR Software](https://www.softwareadvice.com.au/directory/451/nephrology/software) - [Community and Federally Qualified Health Centre Software](https://www.softwareadvice.com.au/directory/3/community-health-center-software/software) - [Patient Engagement Software](https://www.softwareadvice.com.au/directory/3429/patient-engagement/software) ## Alternatives 1. [Vagaro](https://www.softwareadvice.com.au/software/88220/vagaro) — 4.7/5 (3644 reviews) 2. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (858 reviews) 3. [ClinicSense](https://www.softwareadvice.com.au/software/395056/clinicsense) — 4.8/5 (660 reviews) 4. [Acuity Scheduling](https://www.softwareadvice.com.au/software/116391/acuity-scheduling) — 4.8/5 (5751 reviews) 5. [GoReminders](https://www.softwareadvice.com.au/software/162679/goreminders) — 4.8/5 (282 reviews) ## Reviews ### "Awesome" — 5.0/5 > **Verified Reviewer** | *18 June 2018* > > **Pros**: I like that I can send out mass notifications to patients when a doctor needs to reschedule for the day. It saves me time from having to call each patient. > > **Cons**: So far so good. I have no complaints at this time for this software. Hopefully it will stay that way. ----- ### "Great product to be more efficient, reduce no-shows and improve communication." — 5.0/5 > **Grant** | *28 August 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Great product and very easy company to work with to get things setup and implemented. Our sales and support representative \[sensitive content hidden\] was amazing to work with. She is always very responsive and gets things addressed in a prompt manner. The DoctorConnect solution has greatly help reduce our no-show rate and made communicating with our patients much easier. We also like beaing able to use DoctorConnect for mass communication to our staff. > > **Cons**: We had a few challenges, when a number is shared by multiple family members/patient when they would have multiple appointments on the same day. This has been a challenge with other solutions as well. > > Excellent and we have been very happy with DoctorConnect and their product, service and support. For us it all started with \[sensitive content hidden\] who was our 1st point of contact and it was nice to have the same person for a contact for sales and support. It is nice to get what you are truly sold and not passed off between sales and support. \[sensitive content hidden\] is very pleasant and easy to work with and she is proud of the product she sells, which is obvious from working with her. ----- ### "Upgrade or Downgrade" — 2.0/5 > **Katherine** | *15 July 2026* | Hospital & Health Care | Recommendation rating: 2.0/10 > > **Pros**: Dr. Connect is pretty user friendly, making it easy to send messages promptly to your patients. There is a very small learning curve when you first get started but it's very easy to pick up quickly. > > **Cons**: I have a few problems with Dr. Connect especially their latest "update" every time you sign in it's like the system has never seen you before all of the settings you placed before are changed back to baseline. I don't care who has confirmed I need to contact the patients who have cancelled or have not confirmed but every single time I have to reconfigure my settings to see just those appointments. I have lost count of the times I have changed the dashboard screen so I could have the confirmation/cancellations/ patient responses at the top but every time I log in I have to fix it again. Then there are the irritating pop ups. The lady icon on the home page always pipes up something about insurance verification. I don't use that feature and it is frustrating that there isn't a way to make her go away except to wait. Then there is the "hide this message" pop up I know the message was hidden from me because I am the one to click the button\! Because of these pop ups it takes twice as long to go through the box because you get enough of them built up you can't get at the X behind them\! It's a waste of time to click the X that comes with these pop ups because it's just even more effort and time. They don't even have an undo button so what's the point in them telling me the message has been removed. > > Over all I like the concept of DoctorConnect. But this latest "update" isn't the big upgrade they think it is, it's more of a flop in my opinion. ----- ### "DoctorConnect Has Transformed Our Practice" — 5.0/5 > **Joshua** | *15 August 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I like most about DoctorConnect is its ability to streamline and automate our communication with clients. The appointment reminders, confirmations, client mass texting, and follow-up messages and reputation management are all handled effortlessly, saving us time and significantly reducing our no-show rate. The customization options are fantastic, allowing us to tailor communications to fit our practice’s unique needs. Additionally, the customer support is outstanding. > > **Cons**: I can’t speak for everyone’s experience with DoctorConnect or address everyone’s unique software needs, but I can share my own experience. Any negative feedback or concerns about DoctorConnect is not at all reflective of what we’ve encountered. We’ve had nothing but positive interactions with both the software and the support team. In fact, DoctorConnect has some of the best customer service we’ve ever experienced. Their team, particularly our account manager \[sensitive content hidden\] and IT support from \[sensitive content hidden\], has always been incredibly responsive and helpful. For us, DoctorConnect has been a reliable and valuable tool that has truly enhanced our practice. > > We’ve been using DoctorConnect.net integrated with our EHR for our counseling practice since May of 2019, and it’s been a fantastic addition to our workflow. The software is incredibly user-friendly and has significantly streamlined our patient communication. Appointment reminders, confirmations, and follow-ups are now automated, saving our staff countless hours each week. A special shoutout to our account manager, \[sensitive content hidden\], who has been exceptional in ensuring that everything runs smoothly. \[sensitive content hidden\] attention to detail and dedication to our needs have made the experience even better. I also want to highlight the IT support team, especially \[sensitive content hidden\] who has been instrumental in addressing any technical issues we’ve encountered. \[sensitive content hidden\] quick responses and deep knowledge have made integrating DoctorConnect with our EHR a seamless process. Since implementing DoctorConnect.net, we’ve seen a noticeable decrease in no-shows and an improvement in overall patient satisfaction. The flexibility and customization options are top-notch, and the reporting features provide valuable insights into patient engagement. If you’re looking for a reliable, efficient, and effective way to manage patient communications, I highly recommend DoctorConnect.net. It’s been a game-changer for our practice\! ----- ### "Useful features and intuitive design" — 5.0/5 > **Abigail** | *21 August 2023* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: The feature our practice finds most useful is the ability to send forms to patients. This feature was particularly useful during COVID, and we still utilize it to this day. Depending on your EHR system, the forms get automatically uploaded to the patient's chart. > > **Cons**: The pricing is a bit high for the product, however the product is worth is due to the intuitive design and EHR integration. The price is not so worth it if it does not integrate with your EHR. > > The customer support is excellent and I highly recommend DoctorConnect for its features, support, and customizability. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/427899/doctorconnect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/427899/doctorconnect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data