About Toast POS
Toast POS pricing
Toast POS has a free version and does not offer a free trial. Toast POS paid version starts at USD 165.00/month.
Alternatives to Toast POS
Toast POS Reviews
Feature rating
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
So Great to Have Everything Consolidated
Overall I think after a lot of research and a couple of trials Toast seemed to be the best option as a long-term solution. I believe it can grow with us over the years.
Pros
One stop shop plug and play solution! I was not interested in having to switch between systems and wanted easy reporting across the business.
Cons
Takes a while to learn all the functionality but worth it once learned. Although it’s not a problem with the software itself, either a better hard copy training manual or disk would be helpful.
Reasons for Switching to Toast POS
More robust and offered more scale as we grow to keep everything on one platform.Response from Toast
Hi Jeff, Jasmine from Toast here. We're thrilled to hear you are enjoying your all-in-one, Toast POS System! For helpful training material, encourage you to refer to Toast Central at https://central.toasttab.com/s/.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
An Affordable Alternative to Aloha and Micros
A perfect system for a small restaurant with a lot of very handy features. They are extremely flexible with pricing options.
Pros
TOAST is a solid point of sale system available for a very reasonable price. Adding, editing and removing menu items can be done quickly and remotely. Printer routing and other back of house set up is a breeze. Customer service staff is well trained and very reliable.
Cons
Not really designed for large scale/ high volume operations. KDS screens have some issues.
Reasons for Switching to Toast POS
Was able to negotiate a great price and has some really fantastic features.- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Recent user interface changes
Until the recent update, I had a great experience with toast. This update should have been focus grouped by the people who interact with it on a regular basis. Making changes like this only cuts into the ability of a business to make money. Your job as a technology company is to make making money easier not more difficult.
Pros
The Toast version prior to the latest change was excellent on the front end. Very intuitive and organized. The problem I have is why would you change the entire functionality that made your company take the industry by storm? It seems irresponsible and disrespectful to make drastic changes without actual input from the companies you serve.
Cons
Could be easier to adjust backend edits. The user interface update did not improve the customer experience. It was not an improvement from the former version.
Response from Toast
Hi Gerrell, thanks for your review! We appreciate you sharing your feedback.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Rip Off
Good luck get somebody in the phone and resolve the issue no ( 1 )speak English
Pros
if I can give O star I will the suck your money out .
Cons
I order product the messed up my order and charge me and have another the send me and charge me for the sand me label after three day sen the product back after milion call and email and no supervisor to talk and if you do he can Resolve anything and not get my credit back till after 28 days this is the most Ridiculous thing I ever hear you lost me as a customer and you'r not supporting Restarant business your there for take advantage of small business!!!!
Response from Toast
Hi Kay, thanks for sharing your experience. We'll be following up directly to hopefully get this resolved.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Satisfied user
Pros
The online access is the most important. Being able to make changes in real time with no service interruptions.
Cons
I wish I could process payments for customers on the desktop version. Same for gift cards sales.
Alternatives Considered
Square Point of SaleResponse from Toast
Hi Kelly, thanks for the positive review and for sharing your feedback. Join our online community at community.toasttab.com to connect with other restaurant leaders and get support from the Toast team.
