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description: Review of BotSpace Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: BotSpace | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [BotSpace](/software/502270/BotSpace)

# BotSpace

Canonical: https://www.softwareadvice.com.au/software/502270/BotSpace

> BotSpace is a cloud-based customer engagement platform built for e-commerce brands, small and medium-sized businesses, enterprises, and education institutions. It centralizes WhatsApp and Instagram conversations in one shared team inbox, helping businesses manage support, sales, and marketing from a single place.

Core features include broadcast messaging with audience segmentation, automated workflows for welcome messages, appointment reminders, lead qualification, and drip campaigns. Product catalog integration lets customers browse and purchase directly within WhatsApp. Payment gateway integration (region-dependent) allows transactions without leaving the chat. Pre-built integrations connect with Shopify, HubSpot, Zoho CRM, Google Sheets, Zapier, and Make.

The platform includes an AI agent that handles frontline customer support around the clock using a business's knowledge base, adapting to brand tone and defined policies. An AI co-pilot assists human agents with smart reply suggestions and automatic CSAT scoring. Instagram DM, comment, story reply, and live session automation are also supported.

BotSpace is deployed via the web and can be installed as a Progressive Web App on Android and iOS. Support options include access to documentation and platform resources. It is trusted by over 5,000 brands across 40 or more countries and is an official Meta Business Partner.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: BotSpace

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: India

## Features

- API
- CRM
- Real-time Consumer-facing Chat

## Category

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)
- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)
- [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/502270/BotSpace)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/502270-BotSpace/> |
| en-AU | <https://www.softwareadvice.com.au/software/502270/BotSpace> |
| en-GB | <https://www.softwareadvice.co.uk/software/502270/BotSpace> |
| en-IE | <https://www.softwareadvice.ie/software/502270/BotSpace> |
| en-NZ | <https://www.softwareadvice.co.nz/software/502270/BotSpace> |

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