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description: Review of Creative Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Creative Desk | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Creative Desk](/software/502798/Helpdesk-Management)

# Creative Desk

Canonical: https://www.softwareadvice.com.au/software/502798/Helpdesk-Management

> Creative Desk is a help desk management software designed to assist organizations in managing customer support tickets and internal issue resolution. It is used by businesses across various industries in Saudi Arabia to organize customer support operations, IT help desk tasks, and query resolution processes.

The software includes an automated ticketing system that allows customers to submit issues through web or mobile applications. Departments can access these tickets, address problems, and respond to queries within the platform. Email notifications keep relevant parties updated on ticket status and responses. The system also functions as a digital library, providing access to resources stored in its data warehouse to help support staff retrieve information efficiently. Centralized data control enables organizations to manage customer issues and responses in one location.

Creative Desk supports department-specific issue resolution, allowing teams to handle tickets based on their expertise. It helps streamline support workflows, improve communication between departments and clients, and maintain organized records of customer interactions and resolutions. The software is designed to assist support staff, management, and end-user clients in managing and resolving issues systematically.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Creative Solutions

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: detailed quotation will be shared upon receiving the requirements.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: Arabic, English
- **Available Countries**: Saudi Arabia

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Customer Communication
- Customisable Branding
- Customizable Fields
- Data Import/Export
- Knowledge Base Management
- Mobile App
- Personalization
- Real-Time Notifications
- Secure Data Storage
- Self Service Portal
- Support Ticket Management
- Third-Party Integrations
- Ticket Management
- Workflow Automation
- Workflow Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)
- [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/502798/Helpdesk-Management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/502798-Helpdesk-Management/> |
| en-AU | <https://www.softwareadvice.com.au/software/502798/Helpdesk-Management> |
| en-GB | <https://www.softwareadvice.co.uk/software/502798/Helpdesk-Management> |
| en-IE | <https://www.softwareadvice.ie/software/502798/Helpdesk-Management> |
| en-NZ | <https://www.softwareadvice.co.nz/software/502798/Helpdesk-Management> |

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