---
description: Review of ServiceNow Legal Service Delivery Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ServiceNow Legal Service Delivery | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/1884/knowledge-management/software) > [ServiceNow Legal Service Delivery](/software/504860/ServiceNow-Legal-Service-Delivery)

# ServiceNow Legal Service Delivery

Canonical: https://www.softwareadvice.com.au/software/504860/ServiceNow-Legal-Service-Delivery

> ServiceNow Legal Service Delivery is a cloud-based software designed to manage legal operations and automate workflows. It helps legal departments streamline processes and handle multiple requests and matters simultaneously by replacing manual, email-based tasks with automated workflows.

The platform includes features such as Legal Request Management, which provides a portal for employees to submit and route requests to the appropriate legal teams, and Legal Matter Management, which tracks ongoing cases without the need for spreadsheets. Legal Practice Apps convert complex legal processes into configurable digital workflows, while Legal Contracts automates contract lifecycle management. Additional features include Legal Investigations for anonymous ethics reporting, Legal Knowledge Management for collaboration, and AI-powered Virtual Agent capabilities for automated responses to common legal inquiries. Real-time reporting and dashboards offer insights to help legal teams plan and make informed decisions.

The platform is built on the ServiceNow AI Platform and includes mobile access through dedicated apps, allowing legal professionals to manage requests from various locations. It incorporates machine learning to enhance automation and productivity, enabling legal teams to focus on more complex tasks.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: ServiceNow
- **Location**: Santa Clara, US
- **Founded**: 2012

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Automated Routing
- Autonomous Task Execution
- Configurable Workflow
- Content Management
- Customizable Reports
- Document Management
- Role-Based Permissions
- Surveys & Feedback
- Third-Party Integrations

## Category

- [Knowledge Management Systems](https://www.softwareadvice.com.au/directory/1884/knowledge-management/software)

## Related Categories

- [Knowledge Management Systems](https://www.softwareadvice.com.au/directory/1884/knowledge-management/software)
- [AI Legal Workflow Automation](https://www.softwareadvice.com.au/directory/5306/ai-legal-workflow-automation/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/504860/ServiceNow-Legal-Service-Delivery)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/504860-ServiceNow-Legal-Service-Delivery/> |
| en-AU | <https://www.softwareadvice.com.au/software/504860/ServiceNow-Legal-Service-Delivery> |
| en-GB | <https://www.softwareadvice.co.uk/software/504860/ServiceNow-Legal-Service-Delivery> |
| en-IE | <https://www.softwareadvice.ie/software/504860/ServiceNow-Legal-Service-Delivery> |
| en-NZ | <https://www.softwareadvice.co.nz/software/504860/ServiceNow-Legal-Service-Delivery> |

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