---
description: Review of Chat360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Chat360 | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Chat360](/software/505033/Chat360)

# Chat360

Canonical: https://www.softwareadvice.com.au/software/505033/Chat360

> Chat360 is a cloud-based conversational AI platform that allows businesses to create engaging chatbots without any coding. The solution works across digital channels such as WhatsApp, Facebook Messenger, Instagram and websites. It leverages generative AI technology for more natural and intelligent customer conversations. Businesses can use the chatbot capabilities to generate leads, increase sales and automate customer support. Additionally, Chat360 also facilitates integration with various business systems such as eCommerce, content management, communication apps and payment gateways.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Sumanel Technology Ventures

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, India, United Arab Emirates, United Kingdom

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Automated Responses
- Autoresponders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Content Management
- Customer Communication
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customer Support

## Integrations (13 total)

- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- LeadSquared
- Magento BI
- Salesforce Customer360
- Shopify Collabs
- Stripe Billing
- WebEngage
- Zoho CRM Plus
- Zoho Commerce
- Zoho Inventory

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)
- [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software)
- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews)
2. [Tidio](https://www.softwareadvice.com.au/software/157633/tidio-chat) — 4.7/5 (590 reviews)
3. [Birdeye](https://www.softwareadvice.com.au/software/86768/birdeye) — 4.7/5 (702 reviews)
4. [Freshchat](https://www.softwareadvice.com.au/software/436347/freshchat) — 4.1/5 (115 reviews)
5. [inconnect](https://www.softwareadvice.com.au/software/171892/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/505033/Chat360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/505033-Chat360/> |
| en-AU | <https://www.softwareadvice.com.au/software/505033/Chat360> |
| en-GB | <https://www.softwareadvice.co.uk/software/505033/Chat360> |
| en-IE | <https://www.softwareadvice.ie/software/505033/Chat360> |
| en-NZ | <https://www.softwareadvice.co.nz/software/505033/Chat360> |

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