--- description: Review of Ligna Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ligna | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Ligna](/software/507223/Ligna) # Ligna Canonical: https://www.softwareadvice.com.au/software/507223/Ligna Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/507223/Ligna?page=2) > Ligna is a customer relationship management (CRM) solution designed for marketing agencies. It is a comprehensive platform that allows users to track calls, send emails and SMS messages, and manage proposals, leads, accounts, and contacts. Ligna caters to marketing agencies of all sizes, from small boutique firms to large-scale operations, offering tools to streamline the sales and marketing processes. The platform enables sales representatives to manage workflows. Ligna allows users to save time with bulk actions such as email, SMS, and voicemail, while providing real-time access to engagement data for a streamlined follow-up. The collaborative nature of Ligna enables teams to set up shared workspaces with user roles or individual team members, ensuring visibility into activity from inside reps, outside reps, and management. Ligna's voice infrastructure delivers clear voice calls, whether users choose the in-browser phone system, softphone, or desktop IP phone. The platform also simplifies daily calling with its call queues feature, allowing users to filter and segment calling lists and apply filter views for queue creation. > > Verdict: Rated **3.7/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 14 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Ligna ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more ## Features - Contact Management - Email Management - Email Marketing - Interaction Tracking - Lead Management ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.com.au/software/1854/hubspot) — 4.5/5 (4453 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.com.au/software/216694/kylas) — 4.8/5 (573 reviews) 5. [Ploomes CRM](https://www.softwareadvice.com.au/software/449937/Ploomes) — 4.9/5 (418 reviews) ## Reviews ### "All in one marketing & sales platform" — 5.0/5 > **Valor** | *4 October 2022* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Most other email marketing platform are just it - email marketing, Ligna shines that it has built-in sales CRM. It has phone and SMS built-in that allows both our local and remote sales team to close sales. > > **Cons**: The user experience, flow or design of Ligna is extremely different from most tools I've encountered. Although I'm the one who introduced, purchased, and views the KPI/dashboard, personally I cannot use it myself. I have to have an administrator who learns it and implements across the platform. > > Ligna's great. The Ligna team and \[SENSITIVE CONTENT\] works extremely hard in support, troubleshoot and developing the software. I strongly recommend Ligna to all businesses that has sales \& support in their business. ----- ### "Keep your business in one place\!" — 5.0/5 > **Jeremie** | *7 October 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: How all the tools I need are in one place. > > **Cons**: The company is still working hard on the phases, but it will be the best in a year or two. > > I love this tool and can't wait to see what else they will implement\! ----- ### "DO NOT DO BUSINESS WITH LIGNA" — 1.0/5 > **Brandon** | *25 January 2025* | Broadcast Media | Recommendation rating: 0.0/10 > > **Pros**: The idea of it but poor management and customer service > > **Cons**: Bad business - No customer support Was promised action from the \[sensitive content hidden\] and they accepted my money for additional services but never provided anything promised to refund but never received it and any efforts to reach out gone ignore (Over a month of reaching out). Stay away from this business they will waste your time and take your money without providing anything in return. > > The worst experience I've had with a saas company ----- ### "A rare unique business suite of tools" — 5.0/5 > **Andrea** | *6 October 2022* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Fully customisable and replicable to several tiers to manage your company and support your clients in value added services with full scalability potential. Support team and \[SENSITIVE CONTENT\] very eager to learn from users and adapt the platform to main business needs. > > **Cons**: It is still growing and developing but in the right direction. It would be good to have EU clientso n EU datacenters for GDPR compliance. Initially the platform was mainly oriented to US but slowly they adapted to make it very international. > > Great tool and overall great experience. Hope to see this tool growing and became widely supported with integrations soon. ----- ### "For me it is the best all-in-one Marketing software in the industry." — 5.0/5 > **Salvador** | *6 October 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I have used different all-in-one marketing software; believe me, this is one of the best software out there, as it is a game changer. It's intuitive, super friendly for people who need CRM processes, and has a Funnel Builder, and if you know a little about web design, you can create awesome funnels and websites... Best of all, they constantly listen to their users, updating and adding many features to the software... I recommend it with Eyes Closed... 100% recommended. > > **Cons**: What I don't like is that sometimes it feels overwhelming all the functionalities the platform has, because believe me it has so many that I would have to write a bible of functions here... There are so many functionalities, the problem is not the platform, but your mind of how many business models you could provide with this great ally. > > My problem was always having to connect different online tools for my business to run. Autoresponders for email marketing, CRM for Customer and Lead Management, and Websites for my funnels or marketing processes... making my subscriptions skyrocket in expenses everywhere. Email Marketing and SMS marketing + Voip Calls is challenging to set up with different companies. While with Ligna I have all that and more in one place. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/507223/Ligna?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/507223/Ligna) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data