About Rippling
Rippling pricing
Rippling does not have a free version and does not offer a free trial. Rippling paid version starts at $12.00/month.
Alternatives to Rippling
Rippling Reviews
Feature rating
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Great product, friendly service
Rippling makes it easy for my employees to get paid, track PTO, do open enrollment for healthcare and it handles all the tax/compliance stuff with ease.
Pros
Rippling's Payroll is seamless and easy and their support in setting everything up (and transferring from my old provider was flawless). We manage our Benefits, PTO, Payroll, Worker's Comp all through their software. For benefits and Worker's Comp, it integrates with third parties seamlessly (our health insurance broker and a Worker's Comp company Rippling works with). But overall, I've appreciated their service above all else - requests are quickly and politely answered (not like my previous provider)
Cons
The reporting features leave a lot to be desired, but I can see them improving as they go. Today's payroll run surfaced a brand new report that wasn't there just two weeks ago, so I'm hopeful this is an area they are devoting more attention to.
Alternatives Considered
GustoReasons for Choosing Rippling
I ran into a number of issues where Zenefits support was slow to respond, then inflexible and unhelpful. In the end even my request to cancel Zenefits was ignored so long that it passed my renewal date and they tried to force me to pay for another year's service. It's a little strange that two companies founded by the same person could have such different service values. Glad I'm with Rippling.Switched From
TriNet Zenefits- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Great
I utilize rippling for requesting time off, benefit management (re-enrolling & benefit content), taxes and checking my paycheck deductions. I have been very satisfied in all aspects!
Pros
I really like how easy it is to navigate through all categories. All data is delivered in a clear and concise way. Most, if not all of my questions are easily answered by logging in and searching the subject in question. This is a fantastic program from an employee perspective.
Cons
I really do not have any cons, this is a wonderful employee tool!
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Too Many Hidden Fees for everything
My experience started out good until we started to receive 4-7 notices a month of late payments & late fillings, we never had this issue prior to switching to Rippling. We had to have a few corrections made to payroll and when I contacted support on this they let me know there would be a flat fee per change. Obviously, we paid that as we needed the corrections done. Then we found that some of the prior payroll that Rippling imported was incorrect so we had to contact the previous software to make the corrections and then upload a new YTD Payroll Detail to Rippling. I did that and ended up having to contact support 8 times for this and nothing had been done from the first contact I made with support. On the 8th time I contacted support they let me know it would be $500 for a reimport and then a flat fee for each return that would need to be amended. Not once in any of the previous contacts with support was a fee mentioned. We were not happy about this and we tried to get that waived due to the horrible support on this we received and we were told they could not waive the fee. All in all I would not recommend Rippling as they are already expensive enough and have way to many hidden fees.
Pros
There are only 2 good things about this software 1 is that it is multi-state and 2 is the ease of use.
Cons
Support is very lacking. It is impossible to talk to a real person. It takes way to long for issues to be resolved. There is an extra fee for everything including payroll corrections it is not cheap you are not told this up front at all until you contact support to have a correction made, then if the correction causes a return to be amended it costs extra money for those to be done. For the price you pay on a monthly basis for Rippling one would think that these things would not cost extra money.
Reasons for Choosing Rippling
The previous software is going away.Reasons for Switching to Rippling
The many options and so-called upfront pricing.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Rippling is a business process integration platform.
In general, I've had a great time using Rippling. Having a central hub for handling everything relating to staff has dramatically streamlined how we do business. Human resources, information technology, and financial processes are now fully integrated, resulting in significant time savings and fewer mistakes. Particularly notable is the speedy onboarding process, which has helped us streamline our hiring practices and get to work faster.
Pros
Across HR, IT, and FP&A, Rippling provides a unified platform for efficient administration. It's a fantastic resource for bringing together disparate areas of an organization's operations, such as payroll, costs, benefits, and IT hardware.
Cons
Considering its numerous benefits, Rippling might be difficult to grasp at first because of its many features and capabilities. It may take some time to become used to all of the options and capabilities, and the learning curve may be rather high. There is room for enhancement in customer service with regards to response times and the clarity of responses given.
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Rippling isa fully featured HRIS suite with excellent customer service to manage through issues
We were able to consolidate 4 platforms into 1.
Pros
The implementation process with Rippling is really special. Each of there "apps" has a workflow built in the UI to step through configuration, data transfer, documentation and the other steps. We really liked this. Also, the customer service is as good as people say. A great knowledge base with video walkthroughs, quick chat responses and a dedicated team of human resources.
Cons
There are only two areas that I would say we have been disappointment with. 1. Scheduling is not available in time management yet. We have been told its on the road map, but for now there is not a simple, native way to track attendance against a schedule for hourly employees. 2. Benefits admin in Rippling was designed to use forms that are emailed to carriers for updates rather than the industry standard EDI file transfer. They recently added a partner that does EDI with a number of carriers so this has become less of a problem.
