4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About VetBadger

VetBadger is a cloud-based veterinary practice management solution that helps small to large clinics manage front-desk operations, check-ins, appointments, follow-ups, workflows, patient information, confirmations and more. The platform allows users to assign role-based tasks and restricted access. Key features of the solution include task-based workflow, data entry, exam details reporting, SMS and email appointment confirmation and referral tracking. Additionally, VetBadger supports QuickBooks integration that enables users to send financial information directly to their accounting system. VetBadger provides simple object access protocol (SOAP) that enables users to capture examination details as well as visitor information. It features referral tracking that allows users to track advertising cost. Additionally, the platform allows visitors to confirm upcoming appointments via email and SMS text reminders. The product is available on a monthly subscription basis, and support is extended via an online help desk.
VetBadger Software - Appointments scheduling
VetBadger Software - Assessment details page
VetBadger Software - Clients and patients data
VetBadger Software - Dashboard
VetBadger Software - SMS reminder
VetBadger Software - Appointments scheduling - thumbnail
VetBadger Software - Assessment details page - thumbnail
VetBadger Software - Clients and patients data - thumbnail
VetBadger Software - Dashboard - thumbnail
VetBadger Software - SMS reminder - thumbnail

VetBadger pricing

VetBadger does not have a free version but does offer a free trial. VetBadger paid version starts at USD 99.00/month.

Starting Price:
USD 99.00/month
Free Version:
No
Free trial:
Yes

Alternatives to VetBadger

VetBadger Reviews

Feature rating

Value for Money
4.9
Functionality
4.4
Ease of Use
4.8
Customer Support
5
5 reviews of 15 View all reviews
Kaitlyn
  • Industry: Veterinary
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/11/2021

HIghly Recommend VetBadger - great integrations, easy to use and excellent support!

Fantastic experience.[SENSITIVE CONTENT] (developer) knows what veterinarians need in a software EMR. He has been wonderful to work with, prompt on replies and makes learning a new system a breeze.

Pros

2-way email, QBO 2 way sync, and I can call and speak directly with[SENSITIVE CONTENT]!

Cons

Doesn't integrate with online pharmacies. In my practice this isn't critical, but integration would be nice. I believe this is being worked on/up and coming

Ashley
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/05/2022

Best Veterinary Practice Software!

Pros

As someone who has used or tried Hippo, Cornerstone, Avimark, Acurovet, and Vetter, I can definitively say that VetBadger is the premier software for ease of use and practicality. The streamlined patient check in and record program make the appointment record process so quick! Other programs require several clicks and windows to perform what VetBadger can do on ONE page. I am able to process 1-2 more patients per hour as compared to other softwares.

I love that I can use QB Online as the accounting software as it provides error proof invoicing and gives a full picture of your profit/loss in real time. Acuity Scheduling integration makes online scheduling for my clients a breeze.

The customer service representatives are wonderful! They have helped train and navigate any parts of the software that I do not understand.

Cons

I have no complaints. I would like to see a client portal for accessing records, but this is just a wish!

Breanna
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 20/05/2019

Simple, Great Customer Service, Willing To Make Modifications

Overall the experience has been positive. We appreciate that the developers are always willing to listen to our feedback and make modifications as we need them.

Pros

The ability to send text message updates and communicate with our clients that way is a huge time saver. The software is simple and cloud based so I can access it from anywhere.

Cons

Formatting can be problematic due to the simplicity of the software. Also if multiple users are in the same client account at once the system will lag or displace your cursor.

Alternatives Considered

Covetrus Avimark and Covetrus Impromed

Reasons for Switching to VetBadger

Ability to text clients. Cloud based.
Kirk
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/01/2023

Best software decision we have ever made.

In short, the platform has absolutely revolutionized and simplified our data management process. I look forward to discovering all of the other ways that VetBadger can simplify our methods.

Pros

With the amazing support that they offer, and the speed in which they reply to questions and requests is something that is simply not a possibility for the big corporate "Market Leaders". I greatly appreciate the personal touch, and ease in which we are able to ask questions and request enhancements. Everyone that I have spoken with at VetBadger has been an absolute pleasure to deal with. They treat you with respect, they answer questions rapidly, and are eager to continue to enhance and improve their software.We have just officially migrated to the platform (as of the first of the year), and are already seeing time savings, and a much more organized setting for our record keeping. We are an edge case user for this program. While we very closely mirror the needs of a typical veterinary clinic, we have quite a few very specific needs that most veterinary clinics would not. The ease in which we can make simple modifications to the data fields, is stellar. It has made it so that this software meets ALL of our needs. Obviously, we will continue to adjust and make modifications to meet our specific needs as we find them.

Cons

ABSOLUTELY NOTHING !!! Everything has FAR exceeded our expectations.

Tracy
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/02/2018

Unique features including texting which make the most of communicating w your clients

Cost savings. The ability to text my clients, which was one of my top priorites. The ability to "prebuild" SOAPS for common ailments. This ensures my team asks the questions I want, and that we remember to include common diagnostics and treatments in the estimate.

Little things come up, but customer service is superb so I can't really say I have any cons.
I'm immensely happy I chose this software for our practice!

Connectivity is great, we've never had a major issue.

This is my third practice, and I've worked elsewhere, so I've used many other veterinary software platforms. Compared to the bloat of ImproMed Infinity, Vet Badger is a breeze to set up and much more cost effective.

Pros

1. Ability to text my clients from the software AND have them text back, right into the medical record. They can also text me pictures! Clients LOVE this feature
2. Ability to make our own "pre built estimates" that contain our unique questions and protocols, which makes it easy to capture the info we want from the client when they bring their pet in AND allows us to quickly give them an estimate for treatment. Saves a ton of time for the doctor as far as record-keeping and ensures charges are captured/not missed.
3. Cloud based, and can use on Chromebooks--so easy to access from anywhere, and cost to set up is minimal compared to server-based software.
4. It's complex enough to give me the features I want and need, but not bloated with stuff I'll never use
5. Voice to text! I can easily dictate my SOAPS and close out a MR before my next appointment. Allows me not to have that "pile of files" at the end of the day.
6. I can email clients their medical record and findings, INCLUDING links to pictures we've taken of their pet's problem. You can make preset shortcuts to things you are discussing all the time, such as diabetes or inappropriate elimination. A simple "#shortcut" will add as much detail as you want to the medical record, without having to retype that info for each case!
7. We use our iPad to take a picture of the pet's teeth, wound, etc, and the picture immediately is shown in that day's medical record. Saves time!

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