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description: Review of CustomerIQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CustomerIQ | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/4614/ai-sales-assistant/software) > [CustomerIQ](/software/516908/CustomerIQ)

# CustomerIQ

Canonical: https://www.softwareadvice.com.au/software/516908/CustomerIQ

> CustomerIQ is an AI conversation management platform built for sales and service teams at scaling businesses across industries such as retail, SaaS, and professional services. The software is deployed cloud-based, so no installation is required. CustomerIQ captures and organizes customer conversations, surfaces key insights, and helps teams track follow-ups and action items across channels. Sales teams can use CustomerIQ to identify trends in customer feedback, prioritize outreach, and keep deal context in one place. Service teams benefit from automated conversation summaries, which reduce manual note-taking and help agents respond faster. Additional features include conversation tagging, pipeline visibility, and reporting dashboards that give managers a clear view of team activity. Small to mid-sized businesses will find the platform straightforward to set up and use without heavy technical resources. Support is available via email, live chat, and an online knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: CustomerIQ

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- API
- CRM
- Coaching
- Conferencing
- Dashboard
- Data Entry
- For Sales Teams/Organizations
- Forecasting
- Live Chat
- Meeting Notes
- Notes Management
- On-Demand Recording
- Projections
- Recommendations
- Search/Filter
- Tagging
- Ticket Management
- Video Conferencing

## Integrations (11 total)

- Gmail
- Gong
- Google Meet
- HubSpot CRM
- Microsoft Outlook
- Microsoft Teams
- Salesforce Platform
- Slack
- Zapier
- Zendesk Suite
- Zoom Workplace

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [AI Sales Assistant Software](https://www.softwareadvice.com.au/directory/4614/ai-sales-assistant/software)

## Related Categories

- [AI Sales Assistant Software](https://www.softwareadvice.com.au/directory/4614/ai-sales-assistant/software)
- [Issue Tracking Software](https://www.softwareadvice.com.au/directory/4318/issue-tracking/software)
- [Transcription Software](https://www.softwareadvice.com.au/directory/4397/transcription/software)
- [Conversation Intelligence](https://www.softwareadvice.com.au/directory/4847/conversation-intelligence/software)
- [AI Meeting Assistants](https://www.softwareadvice.com.au/directory/5471/ai-meeting-assistants/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/516908/CustomerIQ)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/516908-CustomerIQ/> |
| en-AU | <https://www.softwareadvice.com.au/software/516908/CustomerIQ> |
| en-GB | <https://www.softwareadvice.co.uk/software/516908/CustomerIQ> |
| en-IE | <https://www.softwareadvice.ie/software/516908/CustomerIQ> |
| en-NZ | <https://www.softwareadvice.co.nz/software/516908/CustomerIQ> |

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